Business Process Manager

Jobtailor; Indianapolis (IN); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Discretionary annual bonus

Benefits detailed at the link provided

Job summary

Roche seeks a Business Process Manager for ERP/SAP and logistics systems to stabilize and continuously improve critical processes across Digital Operations, production units, and IT.

You will analyze complex issues, coordinate resolution with Operations, IT and support teams, and contribute to transformation programs like DOT / CGM 2.0 while ensuring alignment with global and local stakeholders.

Qualifications

• Bachelor degree in Business Informatics, Business Administration, Industrial Engineering, Supply Chain / Operations, Computer Science, Engineering or a comparable field
• 7 years professional experience or 5 years with a Master’s degree, including practical experience in projects or project management
• Strong conceptual and practical knowledge of business process management, ideally in a manufacturing, logistics, supply chain or operations environment
• Solid process expertise in SAP ECC 6.0, especially in SAP MM, PP, PP-PI, production execution, master data and related business/logistics processes
• Experience with S/4HANA, ASPIRE or large ERP transformation programs is a strong plus
• Business fluency in English and can engage effectively with local teams and international stakeholders

Responsibilities

• Analyze, coordinate and resolve complex functional issues, service requests and process disruptions across business and logistics systems
• Support DOT / CGM 2.0 by documenting requirements and implementing ERP-related processes
• Collaborate with Operations, IT and support teams to deliver robust, pragmatic solutions

Skills

Project management

Business process management

English communication

Education

Bachelor's degree in Business Informatics/related field

Master's degree (preferred)

Tools

SAP ECC 6.0

SAP MM

PP-PI

S/4HANA

ASPIRE

ServiceNow

Job description

Overview

As a Business Process Manager for ERP/SAP and logistics systems, you will play a key role at the interface of Digital Operations, production units, and IT. You will help stabilize and continuously improve business‑critical processes and systems, while also contributing to major transformation programs such as DOT / CGM 2.0.

What You Will Do

You will analyze, coordinate and resolve complex functional issues, service requests and process disruptions across business and logistics systems in close collaboration with Operations, IT and support teams.

Why It Might Be a Fit

You will contribute to Project DOT / CGM 2.0 by supporting the description, analysis and implementation of ERP/SAP‑related business processes and system requirements across core logistics, material master and production execution processes.

Requirements

• Bachelor degree in Business Informatics, Business Administration, Industrial Engineering, Supply Chain / Operations, Computer Science, Engineering or a comparable field
• 7 years professional experience or 5 years with a Master’s degree, including practical experience in projects or project management
• Strong conceptual and practical knowledge of business process management, ideally in a manufacturing, logistics, supply chain or operations environment
• Solid process expertise in SAP ECC 6.0, especially in SAP MM, PP, PP-PI, production execution, master data and related business/logistics processes
• Ability to analyze complex system and process issues in a structured way and develop robust, pragmatic and sustainable solutions
• Experience with S/4HANA, ASPIRE or large ERP transformation programs is a strong plus
• Experience with production, quality, logistics, supply chain or master data processes is highly beneficial
• Knowledge of ticket‑based support models such as ServiceNow is a plus
• Business fluency in English and can engage effectively with local teams and international stakeholders

Benefits

• Discretionary annual bonus
• Benefits detailed at the link provided below