Business Process Lead

Global Foundries; Austin (TX); On-site; USD 58,000 - 175,000; Full time

Job summary

GlobalFoundries in Austin is seeking a Senior Business Analyst to support the Transformation Program, including PMO governance, analytics, RAID management, stakeholder communication, and Hypercare stabilization.

You will partner with program leadership, solution delivery teams, business stakeholders and operations to ensure controlled execution, best practices adoption, risk visibility, and a smooth transition to operations.

Qualifications

• Minimum 5+ years of experience in Business Analysis, with at least 3 years supporting SAP implementation/upgrade programs (e.g., S/4HANA, ECC).

Responsibilities

• Manage PMO governance frameworks - establish and maintain project governance structures including status reporting, milestone tracking, decision logs, and change control processes for SAP workstreams.
• Perform data analytics and reporting - develop and maintain KPIs, dashboards, and analytical reports to track program performance, adoption metrics, defect trends, and business value realization.
• Maintain and manage the RAID log - proactively identify, assess, and elevate Risks, Assumptions, Issues, and Dependencies; ensure timely mitigation actions are tracked and resolved with accountable owners.
• Drive Hypercare support and issue resolution - monitor post-go-live operations, triage incidents, coordinate with functional and technical teams to resolve defects, and ensure system stabilization within defined SLAs.
• Contribute to lessons-learned sessions and continuous improvement initiatives for SAP program delivery.

Skills

PMO governance

RAID management

Hypercare support

Power BI

Excel

Stakeholder communication

English fluency

Travel

Project management

Planning & organization

Education

Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, or related field

Tools

SAP

Job description

About GlobalFoundries

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world's most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com.

Summary of Role

We are seeking a Senior Business Analyst to support our Transformation Program, including PMO governance, analytics, RAID management, stakeholder communication, and Hypercare stabilization. This role plays a critical role in ensuring the successful deployment, stabilization, and continuous improvement of solutions across the enterprise. This role operates within the Transformation Management office and partners closely with program leadership, solution delivery teams, business stakeholders, and operations to ensure controlled execution through best practices’ adoption, risk visibility, disciplined change management, and seamless transition to support operations.

Essential Responsibilities

• Manage PMO governance frameworks - establish and maintain project governance structures including status reporting, milestone tracking, decision logs, and change control processes for SAP workstreams.
• Perform data analytics and reporting - develop and maintain KPIs, dashboards, and analytical reports to track program performance, adoption metrics, defect trends, and business value realization.
• Maintain and manage the RAID log - proactively identify, assess, and elevate Risks, Assumptions, Issues, and Dependencies; ensure timely mitigation actions are tracked and resolved with accountable owners.
• Drive Hypercare support and issue resolution - monitor post-go-live operations, triage incidents, coordinate with functional and technical teams to resolve defects, and ensure system stabilization within defined SLAs.

Other Responsibilities

• Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs.
• Other duties as assigned by manager.
• Contribute to lessons-learned sessions and continuous improvement initiatives for SAP program delivery.
• Support change management activities, including training coordination and end-user adoption strategies.
• Collaborate with cross-functional teams (Finance, Supply Chain, Manufacturing, IT) to ensure alignment of SAP solutions with business objectives.

Required Qualifications

• Education - Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, or related field.
• Experience - Minimum 5+ years of experience in Business Analysis, with at least 3 years supporting SAP implementation/upgrade programs (e.g., S/4HANA, ECC).

Preferred Qualifications

• Certifications - PMP (Project Management Professional) or PRINCE2 certification.
• CBAP (Certified Business Analysis Professional) or equivalent.
• Certified Scrum Master (CSM).

Skills

• Strong knowledge of PMO governance, including status reporting, milestone tracking, and change control.
• Proven expertise in RAID management (Risks, Assumptions, Issues, Dependencies).
• Experience with Hypercare / post-go-live support processes.
• Proficiency in data analytics and visualization tools (e.g., Power BI, Excel).
• Excellent stakeholder communication skills, including executive-level reporting and presentation.
• Fluency in English Language - written & verbal.
• Travel - Up to 10% (as needed for cross-site coordination).
• Project management skills - i.e., the ability to innovate and execute on solutions that matter; the ability to navigate ambiguity.
• Strong written and verbal communication skills.
• Strong planning & organizational skills.

Expected Salary Range

Expected Salary Range$57,800.00 - $175,000.00The exact Salary will be determined based on qualifications, experience and location.

Reasonable Accommodation

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Equal Opportunity and Diversity

GlobalFoundries is fully committed to equal opportunity in the workplace and believes that cultural diversity within the company enhances its business potential. GlobalFoundries goal of excellence in business necessitates the attraction and retention of highly qualified people. Artificial barriers and stereotypic biases detract from this objective and may be illegally discriminatory. All policies and processes which pertain to employees including recruitment, selection, training, utilization, promotion, compensation, benefits, extracurricular programs, and termination are created and implemented without regard to age, ethnicity, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, sexual orientation, gender identity or expression, veteran status, or any other characteristic or category specified by local, state or federal law