Business Process Lead

GlobalFoundries inc.; Austin (TX); On-site; USD 58,000 - 175,000; Full time

Job summary

GlobalFoundries inc. is seeking a Senior Business Analyst to support the Transformation Program, including PMO governance, analytics, RAID management, stakeholder communication, and Hypercare stabilization.

The role ensures deployment, stabilization, and continuous improvement of SAP solutions across the enterprise. You will partner with program leadership, solution delivery teams, and business stakeholders to drive governance, risk visibility, and change management while ensuring smooth

Qualifications

• Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, or related field.
• 5+ years of experience in Business Analysis, with at least 3 years supporting SAP implementation/upgrade programs (S/4HANA, ECC).
• Certifications: PMP or PRINCE2 preferred.
• CBAP (Certified Business Analysis Professional) or equivalent preferred.
• Certified Scrum Master (CSM) preferred.
• Strong knowledge of PMO governance, status reporting, milestones, and change control.
• Proven RAID management experience and post-go-live Hypercare expertise.
• Proficiency in data analytics/visualization tools (Power BI, Excel).
• Excellent executive-level communication and collaboration across functions.
• Fluent in English; travel up to 10%.

Responsibilities

• Manage PMO governance frameworks: status reporting, milestone tracking, decision logs, change control processes for SAP workstreams.
• Develop and maintain KPIs, dashboards, and reports to track program performance and value realization.
• Maintain and escalate Risks, Assumptions, Issues, and Dependencies in the RAID log with owners.
• Drive Hypercare support and issue resolution to stabilize post-go-live operations within SLAs.
• Collaborate with Finance, Supply Chain, Manufacturing, IT to align SAP solutions with business objectives.

Skills

PMO governance

Data analytics

RAID management

Stakeholder communication

Hypercare stabilization

Power BI

Excel

Change management

Cross-functional collaboration

SAP implementation/upgrade

Education

Bachelor's degree in Business Administration/IT/CS/Engineering

Tools

SAP

Job description

About GlobalFoundries

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com.

Summary of Role

We are seeking a Senior Business Analyst to support our Transformation Program, including PMO governance, analytics, RAID management, stakeholder communication, and Hypercare stabilization. This role plays a critical role in ensuring the successful deployment, stabilization, and continuous improvement of solutions across the enterprise. This role operates within the Transformation Management office and partners closely with program leadership, solution delivery teams, business stakeholders, and operations to ensure controlled execution through best practices' adoption, risk visibility, disciplined change management, and seamless transition to support operations.

Essential Responsibilities

• Manage PMO governance frameworks — establish and maintain project governance structures including status reporting, milestone tracking, decision logs, and change control processes for SAP workstreams.
• Perform data analytics and reporting — develop and maintain KPIs, dashboards, and analytical reports to track program performance, adoption metrics, defect trends, and business value realization.
• Maintain and manage the RAID log — proactively identify, assess, and escalate Risks, Assumptions, Issues, and Dependencies; ensure timely mitigation actions are tracked and resolved with accountable owners.
• Drive Hypercare support and issue resolution — monitor post-go-live operations, triage incidents, coordinate with functional and technical teams to resolve defects, and ensure system stabilization within defined SLAs.

Other Responsibilities

• Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs.
• Other duties as assigned by manager.
• Contribute to lessons-learned sessions and continuous improvement initiatives for SAP program delivery.
• Support change management activities, including training coordination and end-user adoption strategies.
• Collaborate with cross-functional teams (Finance, Supply Chain, Manufacturing, IT) to ensure alignment of SAP solutions with business objectives.

Required Qualifications

• Education — Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, or related field.
• Experience — Minimum 5+ years of experience in Business Analysis, with at least 3 years supporting SAP implementation/upgrade programs (e.g., S/4HANA, ECC).

Preferred Qualifications

• Certifications: PMP (Project Management Professional) or PRINCE2 certification.
• CBAP (Certified Business Analysis Professional) or equivalent.
• Certified Scrum Master (CSM).
• Skills: Strong knowledge of PMO governance, including status reporting, milestone tracking, and change control.
• Proven expertise in RAID management (Risks, Assumptions, Issues, Dependencies).
• Experience with Hypercare / post-go-live support processes.
• Proficiency in data analytics and visualization tools (e.g., Power BI, Excel).
• Excellent stakeholder communication skills, including executive-level reporting and presentation.
• Fluency in English Language – written & verbal.
• Travel — Up to 10% (as needed for cross-site coordination).
• Project management skills - i.e., the ability to innovate and execute on solutions that matter; the ability to navigate ambiguity.
• Strong written and verbal communication skills.
• Strong planning & organizational skills.

Expected Salary Range

$57,800.00 - $175,000.00 The exact Salary will be determined based on qualifications, experience and location.

Requests for accommodation

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Equal Opportunity

An offer with GlobalFoundries is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations. GlobalFoundries is fully committed to equal opportunity in the workplace and believes that cultural diversity within the company enhances its business potential. GlobalFoundries goal of excellence in business necessitates the attraction and retention of highly qualified people. Artificial barriers and stereotypic biases detract from this objective and may be illegally discriminatory. All policies and processes which pertain to employees including recruitment, selection, training, utilization, promotion, compensation, benefits, extracurricular programs, and termination are created and implemented without regard to age, ethnicity, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, sexual orientation, gender identity or expression, veteran status, or any other characteristic or category specified by local, state or federal law.

Company Culture

We shape what's essential At GlobalFoundries you will find a vibrant work environment where collaboration and innovation thrive. Our diverse and global team shares a culture of respect and inclusivity, representing the best in the industry. We celebrate success together and are united by our dedication to excellence and our desire to improve and empower the world.