Business Process Engineer

CHKD Medical Group; Norfolk (VA); Hybride; USD 90 000 - 120 000; Plein temps

Résumé du poste

CHKD Medical Group is seeking a Business Process Engineer to lead LEAN Six Sigma initiatives in a healthcare setting. You will manage process-improvement projects aligned with organizational goals and report to department leadership.

The role requires a Bachelor’s in a related field and a Master’s preferred (or 5+ years in healthcare quality). You will train teams, apply data-driven methods, and help the organization become more self-sufficient in improvement efforts.

Qualifications

• Bachelor’s degree in Healthcare Administration, Business, Industrial Engineering or equivalent.
• Masters degree preferred or minimum 5+ years healthcare quality experience with LEAN Six Sigma.
• Proficient in data-driven decision making and MS Office suite.

Responsabilités

• Leads LEAN Six Sigma projects to improve processes across the organization.
• Practices root cause analysis with control charts and histograms.
• Mentors project teams and creates project plans to meet goals.
• Collaborates with clinical leadership to align projects with strategic priorities.
• Performs data analysis to support recommendations and reporting.

Connaissances

Lean Six Sigma

Process improvement

Data analysis

Project management

Formation

Bachelor's degree in Healthcare Administration/Business/Industrial Engineering

Master's degree preferred or 5+ years healthcare quality experience

Outils

Microsoft Word

Excel

PowerPoint

Visio

Project

Description du poste

• Schedule - Shift - Hours Full -time - Days

The Business Process Engineer is responsible for managing and coordinating process improvement projects using LEAN Six Sigma methodologies and tools. Based on the defined strategic goals of the organization and department, leads LEAN and Six Sigma project teams to desired outcomes. Reports to department leadership.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides process analysis and makes recommendations for process improvement throughout all areas of the organization.

Applies knowledge of LEAN methodologies to mitigate waste, decrease cost, and improve outcomes.

Strives to support and enable the organization to become more self-sufficient and self-sustaining in process improvement endeavors.

Assists in setting the strategy for LEAN Six Sigma project implementation.

Working with executive leadership, selects and prioritizes projects using techniques including but not limited to a SWOT analysis to ensure work alignment with organizational strategic priorities.

Completes projects in a timely manner.

Trains team members on how to use LEAN Six Sigma tools and techniques to include but not limited to control charts, histograms and root cause analysis.

Provides guidance, mentoring and evaluation of the LEAN project team.

Creates project plans and guides team members to meet projects goals.

Collaborates in the planning for clinical care services and assures implementation of key strategies to meet system and facility goals for clinical care, service, and financial results.

Performs other duties as assigned.

LICENSES AND/OR CERTIFICATIONS

Certification as a Master Black Belt (MBBSS) or Black Belt (BBSS) in Six Sigma including ASQ Body of Knowledge encouraged; however, would support on-the-job training and certification if necessary.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

Bachelor’s degree in Healthcare Administration, Business, Industrial Engineering or an equivalent field of study.

Masters degree preferred or minimum of 5 + years work experience in a healthcare setting in quality role applying LEAN-Six Sigma and other data driven improvement methodologies.

Demonstrated ability to display information persuasively in support of data-driven decision making.

Proficient in Microsoft Word, Excel, Power Point, Visio and Project.

Must possess exceptional leadership, interpersonal, written and verbal communication with people at all levels of an organization.

WORKING CONDITIONS

Normal office environment with little exposure to excessive noise, dust, temperature and the like.