Business Process Consultant - Temporary

Austin, Texas; Austin (TX); On-site; USD 53,000 - 63,000; Full time

Job summary

City of Austin is seeking a Business Process Consultant for a temporary, full-time role at Grove Campus in Austin, TX. The position supports department directors and executive teams, leading process improvement efforts and developing project management plans. Travel to multiple work locations may be required.

The role emphasizes stakeholder analysis, data research, and recommending organizational changes. Salary ranges from $38.43 to $46.00 per hour, with standard working hours Monday–Friday, 8

Qualifications

• Bachelor’s degree required with three years of related experience.
• Experience providing internal consulting services is preferred.
• Ability to analyze data, identify issues, and present actionable recommendations.

Responsibilities

• Lead multiple process improvement teams and develop project work plans.
• Facilitate stakeholder analysis and communication plans for initiatives.
• Research and analyze data to inform recommendations and organizational change.
• Communicate project and program information clearly across all levels of the organization.

Skills

Project management

Internal consulting

Stakeholder engagement

Data analysis

Change management

Communication

Education

Bachelor's degree

Job description

## Business Process Consultant - TemporaryApply: Grove Campus: Full time: Posted Today: End Date: November 9, 2026 (19 days left to apply): JR105533**About This Position** ## **Job Description:**# **Business Process Consultant****Purpose:**Responsible for providing project support to Department Directors and the Department Executive Team. Provides consulting services to process leaders and team leaders. Analyzes, and presents alternatives, makes recommendations and provides assistance for resolving business and technical issues confronting process leaders and team leaders in the areas of planning, performance measurement, change management, and periodic assessment review.**Duties, Functions and Responsibilities:**Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.* Leads multiple process improvement teams* Develops project work plans, project management and periodic assessment* Facilitates the development of stakeholder analysis and communication plans for process improvement teams* Identifies, collects, and researches to complete data analysis* Makes recommendations to project teams and recommends organizational change utilizing appropriate talent* Advises process leaders and team leaders in defining/identifying key measurers and setting performance targets* Develops and improves models and methodologies for the department* Reviews and critiques the work of functional team staff* Communicates project and program information to all levels of the organization**Responsibilities - Supervisor and/or Leadership Exercised:**May provide leadership, work assignments, evaluation, training, and guidance to others.**Knowledge, Skills, and Abilities:**Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.* Knowledge of business strategies, objectives, planning, development and management processes and process improvement* Knowledge of performance measures Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes* Knowledge of research methodologies, cost/benefit, analysis, statistics and financial models* Skill in communication in a variety of formats including print communication, electronic format, presentations and telephonic* Skill in providing internal consulting services* Skill in project management methods* Skill in negotiation of projects and program initiatives* Interpersonal skills to engage all stakeholders and facilitate accurate requirements to capture and manage stakeholders' expectations* Ability to look at situations systematically* Ability to work independently and with teams* Ability to understand, interpret and apply detailed and complex information* Ability to manage implementation of recommendations**Minimum Qualifications:**Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus three (3) years experience related to the job.**Licenses and Certifications Required:**None**Preferred Qualifications:*** Knowledge of business strategies, objectives, planning, development and management processes and process improvement* Knowledge of performance measures Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes* Knowledge of research methodologies, cost/benefit, analysis, statistics and financial models* Skill in communication in a variety of formats including print communication, electronic format, presentations and telephonic* Skill in providing internal consulting services* Skill in project management methods## **Notes to Candidate:****Position Overview:**This position is responsible for assisting the Medical Director with planning, organizing, and coordinating meetings, orientations, and activities. It leads multiple process improvement teams and develops project work plans, comprehensive project management approaches, and periodic assessments. The role facilitates stakeholder analysis and communication plans for process improvement initiatives, while also identifying, collecting, and researching data to perform thorough analyses. It provides recommendations to project teams and advises on organizational changes using appropriate talent and resources. Additionally, this position supports process and team leaders in defining key measures and establishing performance targets, develops and enhances departmental models and methodologies, reviews and critiques the work of functional team staff, and communicates project and program information. **Salary:** Min: $38.43 to $46.00**Hours:** Monday-Friday8AM - 5PM**Work Location:** 2400 Grove Blvd Austin, TX **Important Posting Information:*** This job posting **will close at 11:59 PM the day before the Job Posting Close Date listed**.* **This posting is only required to stay open for 7 days and may close any time thereafter.*** We recommend **saving or printing a copy of the job posting** for your records. Closed posting cannot be viewed in Workday. **Application Submission:*** A complete City of Austin employment application is required to apply. Please provide dates (month and year) for each job history entry. While a resume may be required, it will not substitute for a completed application. **Incomplete applications will not be considered.*** **An assessment(s) may be administered as part of the interview process.** **Electronic Notification to Applications:**Applicants will be notified via e-mail of important information regarding application status. Please ensure your email address and contact information is current and correct. **Grant Funded Position**This position is grant-funded, meaning its financial support comes from allocated funds that may be modified, reduced, or canceled at the discretion of the City of Austin or the grant provider.**Travel:**This position may require travel to multiple work locations. **Tobacco-free Workplace:**The City of Austin is a tobacco-free workplace. Use of tobacco products and/or e-cigarettes is not permitted on any City of Austin worksite- including construction sites, parking lots, garages, or in personal vehicles parked on the premises..