Business Process Analyst 2

Ohio Department of Children and Youth; Columbus (OH); On-site; USD 58,000 - 85,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision

Life Insurance

Paid time off

Education opportunities

Job summary

The Ohio Department of Children and Youth seeks a Business Process Analyst 2 to bridge business users and technical teams. You will gather and analyze complex processes, conduct requirements sessions, and produce documentation like process flows, use cases, and future-state designs.

As BPA2, you’ll mentor staff, apply advanced modeling, and coordinate across multiple teams while supporting change management. On-site work at 246 North High Street, Columbus, OH, 7 a.m.–5 p.m. schedule.

Qualifications

• 60 mos. combined work experience in creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.
• Or completion of associate core program in computer science, information systems, or business administration with 42 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.
• Or completion of undergraduate core program in computer science, information systems, or business administration with 36 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.
• Or equivalent of minimum class qualifications for employment noted above.

Responsibilities

• Translate business needs into clear, actionable technology requirements.
• Lead requirements-gathering sessions and create documentation such as process flows, use cases, and future-state designs.
• Validate requirements with stakeholders and support scenario-based testing.
• Mentor less experienced staff and guide cross-functional teams through changes.

Skills

Information Technology

Education

Associate degree in computer science / information systems / business administration

Undergraduate core program in computer science / information systems / business administration

Equivalent minimum class qualifications for IT employment

Job description

All job postings will expire at 11:59 PM Eastern Time on the application deadline.

Organization: Children and Youth

Agency Contact Name and Information: [e-mail]

Work Location: 246 North High Street, Columbus, Ohio, 43215, United States

Compensation: $41.81 per hour

Schedule: Permanent - Full Time

Work Hours: Monday–Friday, 7 a.m.–5 p.m.

Classified Indicator: Classified

Union: OCSEA

Primary Job Skill: Information Technology

Who We Are

Our mission is to promote positive, lifelong outcomes for Ohio youth through early intervention, quality education, and family support programs. At DCY, we offer our employees a rewarding work experience in public service helping Ohioans achieve a sustainable lifestyle that includes generous benefit options and a flexible work life balance making our agency a great place to work! To learn more about DCY, please visit our website at Department of Children and Youth | Ohio.gov.

Location Requirements

DCY’s core hours of operation are Monday - Friday from 8:00 a.m. to 5:00 p.m., however, daily start/end times may vary based on operational need across DCY divisions. Employees may begin as early as 7:00 a.m. and as late as 9:00 a.m., based on supervisory approval. This position performs work on-site daily at DCY’s office space.

What You’ll Do

The Business Process Analyst 2 serves as a key connector between business users and technical teams, helping translate business needs into clear, actionable technology requirements. In this role, you will gather and analyze complex business processes, lead requirements ‑ gathering sessions, and create documentation such as process flows, use cases, and future ‑ state designs. You will validate requirements with stakeholders, support scenario ‑ based testing, and assist with project planning to ensure business analysis activities align with project goals. A major part of the job involves applying cross‑functional system thinking to assess impact of changes across interconnected technologies, recommending process improvements, identifying risks, and helping guide teams through changes that impact operations. This position requires strong analytical skills, the ability to facilitate discussions, and comfort working across multiple teams. As a BPA2, you will apply more advanced business modeling and solution ‑ evaluation skills than the BPA1 level, and you will provide mentorship to less experienced staff. The role is ideal for someone who enjoys problem ‑ solving, collaborating with both business and technical partners, and continuously learning about new technologies and process trends.

Pay Information

Unless required by legislation or union contract, starting salary will be step 1 of the salary range associated with this position. New hires advance to the next step in the range after 6 months and annually thereafter. Based on collective bargaining and legislative activity, there may be cost of living increases awarded annually. Additional longevity supplements begin after 5 years. The current wage progression for this position is in the table below.

Months of Employment At Hire 6 Months 18 Months 30 Months 42 Months 54 Months 66 Months 78 Months 90 Months

Pay Range 35/ OCSEA Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9

Hourly $41.81 $43.90 $46.00 $48.28 $50.66 $53.13 $55.72 $58.55 $61.49

Annual $86,965 $91,312 $95,680 $100,422 $105,373 $110,510 $115,898 $121,784 $127,899

Visa Sponsorship

The Ohio Department of Children and Youth does not provide employment-based visa sponsorship.

Supplemental Questions

All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application. Attachments will not be considered as part of your application.

Selection Process

Selection devices such as a structured interview, proficiency instrument, and/or assessment may be required for this position. Applicants must demonstrate proficiency with a passing score of applicable selection device to be considered for this position. Regardless of a passing or failing score, all results will be maintained for 6 months. Applicants with a passing score will be retained and utilized for a 6-month period. Applicants with a failing score in the same position may not re‑take the same selection device for a 6‑month period.

Travel Requirements

Travel required, as needed. Must provide own transportation or in order to operate a state vehicle, you must have a valid driver’s license.

Background Check

The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

Why Work For The State Of Ohio

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )
• Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

• 60 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.
• Or completion of associate core program in computer science, information systems, or business administration 42 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.
• Or completion of undergraduate core program in computer science, information systems, or business administration 36 mos. combined work experience in any combination of the following: creating and coordinating technical and business requirements for processes, projects and procedures, working with business users and technical staff to develop strategies and leading modification or creation of new systems for implementation of information technology solutions.
• Or equivalent of minimum class qualifications for employment noted above.

Job Skills:

Information Technology

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug‑free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug‑Free Workplace Policy (HR-39), and as outlined in the posting.