Business Process Analyst

Hite Consulting Inc; Washington (District of Columbia); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Hite Consulting, Inc. in Washington, DC is seeking an experienced Business Process Analyst to support federal grants operations and process improvement initiatives.

You will analyze existing processes, develop current and future state mappings, and collaborate with program personnel to implement practical, standardized improvements that enhance efficiency and accountability.

Qualifications

• Bachelor's degree in Business Administration, Management, Public Administration, or a related field.
• 6+ years of professional experience; advanced degree may qualify with 4+ years.
• Experience developing process maps, workflow diagrams, and SOPs.
• Experience facilitating stakeholder interviews and requirements gathering.
• Experience analyzing processes within government or similarly regulated environments.
• Strong analytical, problem-solving, and technical writing skills; proficient with Microsoft Office and process-mapping tools.
• Ability to obtain DHS/FEMA Public Trust clearance.

Responsibilities

• Analyze existing business processes, workflows, and procedures to identify inefficiencies.
• Facilitate stakeholder interviews, working sessions, and process-mapping discussions to understand operational requirements and current practices.
• Develop current-state and future-state process maps, workflow diagrams, and supporting documentation that clearly define responsibilities, handoffs, decision points, and approval requirements.
• Review and refine existing SOPs, procedural guidance, and supporting documentation; identify gaps and develop practical, user-friendly procedures.
• Evaluate federal grant management processes, including application, award, payment, amendment, monitoring, and closeout activities, to identify opportunities for streamlining and standardization.
• Collaborate with program personnel and data analysts to identify operational performance measures, workload considerations, and opportunities for process improvement.
• Develop actionable recommendations, implementation considerations, and concise presentations to communicate findings and proposed improvements to federal program leadership.
• Other duties as assigned.

Skills

Analytical

Problem-solving

Technical writing

Microsoft Office

Visio

Lucidchart

Education

Bachelor's degree in Business Administration / Management / Public Administration

Tools

Visio

Lucidchart

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Business Process Analyst

Professional Washington, DC, US

3 days ago Requisition ID: 1061

About Hite Consulting, Inc.

Hite Consulting is a dynamic management consulting firm partnering with federal and state agencies to address mission-critical challenges. By uniting diverse technical expertise with innovative problem-solving, we deliver results that move government forward. We foster a collaborative, inclusive, and creative environment where every team member contributes to meaningful solutions and grows in their career.

Job Description:
Hite Consulting, Inc. is seeking an experienced Business Process Analyst to support federal grants operations and process improvement initiatives.

We are looking for an analytical, solutions-oriented professional who enjoys understanding how organizations work, identifying opportunities for improvement, and translating complex processes into clear, practical solutions. This position offers an opportunity to collaborate directly with federal program personnel, evaluate operational workflows, and develop process improvements that strengthen efficiency, consistency, and accountability.

The successful candidate will play an important role in developing process maps, standard operating procedures (SOPs), and actionable recommendations that support effective program.

The selected candidate will report directly to the Hite Program Manager.

Work Location:

This position offers a flexible work arrangement, with a strong preference for candidates located in the Washington, DC metropolitan area. Qualified candidates outside the region will also be considered.

The role involves direct collaboration with federal program personnel, and periodic onsite participation in stakeholder meetings, process improvement workshops, and other client activities in Washington, DC will be expected.

Position Duties:

• Analyze existing business processes, operational workflows, and procedures to identify inefficiencies, inconsistencies, and opportunities for improvement.
• Facilitate stakeholder interviews, working sessions, and process-mapping discussions to understand operational requirements and current practices.
• Develop current-state and future-state process maps, workflow diagrams, and supporting documentation that clearly define responsibilities, handoffs, decision points, and approval requirements.
• Review and refine existing SOPs, procedural guidance, and supporting documentation; identify gaps and develop practical, user-friendly procedures.
• Evaluate federal grant management processes, including application, award, payment, amendment, monitoring, and closeout activities, to identify opportunities for streamlining and standardization.
• Collaborate with program personnel and data analysts to identify operational performance measures, workload considerations, and opportunities for process improvement.
• Develop actionable recommendations, implementation considerations, and concise presentations to communicate findings and proposed improvements to federal program leadership.
• Other duties as assigned.

Qualifications and Education Requirements:

• Bachelor's degree in Business Administration, Management, Public Administration, or a related field, or equivalent education and experience as permitted by the applicable labor category.
• 6+ years of professional experience; candidates with an advanced degree in a related field may qualify with 4+ years of relevant experience.
• Demonstrated experience developing business process maps, workflow diagrams, SOPs, and other operational documentation.
• Experience facilitating stakeholder interviews, requirements-gathering sessions, or collaborative process improvement discussions.
• Experience analyzing processes within government, financial, compliance-driven, or similarly regulated operational environments.
• Strong analytical, problem-solving, and technical writing skills, with proficiency in Microsoft Office and process-mapping tools such as Visio, Lucidchart, or comparable applications.
• Excellent organizational and communication skills, including the ability to work independently, manage competing priorities, and engage effectively with technical and nontechnical stakeholders.
• Ability to obtain and maintain applicable DHS/FEMA Public Trust clearance and system access approvals.

Preferred Qualifications:

• Experience supporting federal agencies, government contractors, or federal grants management programs.
• Familiarity with grants administration, financial assistance processes, or federal program operations.
• Knowledge of Lean Six Sigma, business process improvement methodologies, or organizational performance improvement practices.
• Experience developing implementation plans, operational guidance, or process improvement recommendations for management. review.

Hite Consulting, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, age, national origin, disability, Veteran status, or any other category protected by federal, state, or local laws.