Business Process Analyst

Automatic Data Processing, Inc.; Washington (District of Columbia); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Hite Consulting, Inc. is seeking an experienced Business Process Analyst to support federal grants operations and drive process improvements across agency programs.

The role involves mapping current workflows, developing SOPs, and delivering actionable recommendations to leadership. You will collaborate with program personnel and data analysts, conduct stakeholder interviews, and help standardize grant management processes, ensuring efficiency, consistency, and compliance in a dynamic federal

Qualifications

• Bachelor's degree in Business Administration, Management, Public Administration, or related field (or equivalent experience).
• 6+ years of professional experience; advanced degree reduces required experience to 4+ years.
• Experience developing process maps, SOPs, and operational documentation.
• Experience facilitating stakeholder interviews and requirements gathering.
• Experience analyzing processes in government, financial, or regulated environments.
• Strong analytical, writing, and communication skills; proficiency in Visio / Lucidchart / MS Office.
• Ability to obtain DHS/FEMA Public Trust clearance and system access.

Responsibilities

• Analyze and map current business processes, workflows, and procedures to reveal inefficiencies.
• Facilitate stakeholder interviews and workshops to gather requirements.
• Develop current-state and future-state process maps and documentation with clear ownership.
• Review and refine SOPs; identify gaps and craft practical procedures.
• Evaluate grant management processes and identify opportunities for standardization.
• Collaborate with program personnel and data analysts on performance measures and improvements.
• Prepare concise recommendations and presentations for federal program leadership.
• Perform other duties as assigned.

Skills

Process mapping

Requirements gathering

Technical writing

Stakeholder management

Analytical thinking

MS Office

Education

Bachelor's degree in Business Administration, Management, Public Administration, or related field

Equivalent education and experience

Tools

Visio

Lucidchart

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Business Process Analyst

Professional Washington, DC, US

3 days ago Requisition ID: 1061

About Hite Consulting, Inc.

Hite Consulting is a dynamic management consulting firm partnering with federal and state agencies to address mission-critical challenges. By uniting diverse technical expertise with innovative problem-solving, we deliver results that move government forward. We foster a collaborative, inclusive, and creative environment where every team member contributes to meaningful solutions and grows in their career.

Job Description:
Hite Consulting, Inc. is seeking an experienced Business Process Analyst to support federal grants operations and process improvement initiatives.

We are looking for an analytical, solutions-oriented professional who enjoys understanding how organizations work, identifying opportunities for improvement, and translating complex processes into clear, practical solutions. This position offers an opportunity to collaborate directly with federal program personnel, evaluate operational workflows, and develop process improvements that strengthen efficiency, consistency, and accountability.

The successful candidate will play an important role in developing process maps, standard operating procedures (SOPs), and actionable recommendations that support effective program.

The selected candidate will report directly to the Hite Program Manager.

Work Location:

This position offers a flexible work arrangement, with a strong preference for candidates located in the Washington, DC metropolitan area. Qualified candidates outside the region will also be considered.

The role involves direct collaboration with federal program personnel, and periodic onsite participation in stakeholder meetings, process improvement workshops, and other client activities in Washington, DC will be expected.

Position Duties:

• Analyze existing business processes, operational workflows, and procedures to identify inefficiencies, inconsistencies, and opportunities for improvement.
• Facilitate stakeholder interviews, working sessions, and process-mapping discussions to understand operational requirements and current practices.
• Develop current-state and future-state process maps, workflow diagrams, and supporting documentation that clearly define responsibilities, handoffs, decision points, and approval requirements.
• Review and refine existing SOPs, procedural guidance, and supporting documentation; identify gaps and develop practical, user-friendly procedures.
• Evaluate federal grant management processes, including application, award, payment, amendment, monitoring, and closeout activities, to identify opportunities for streamlining and standardization.
• Collaborate with program personnel and data analysts to identify operational performance measures, workload considerations, and opportunities for process improvement.
• Develop actionable recommendations, implementation considerations, and concise presentations to communicate findings and proposed improvements to federal program leadership.
• Other duties as assigned.

Qualifications and Education Requirements:

• Bachelor's degree in Business Administration, Management, Public Administration, or a related field, or equivalent education and experience as permitted by the applicable labor category.
• 6+ years of professional experience; candidates with an advanced degree in a related field may qualify with 4+ years of relevant experience.
• Demonstrated experience developing business process maps, workflow diagrams, SOPs, and other operational documentation.
• Experience facilitating stakeholder interviews, requirements-gathering sessions, or collaborative process improvement discussions.
• Experience analyzing processes within government, financial, compliance-driven, or similarly regulated operational environments.
• Strong analytical, problem-solving, and technical writing skills, with proficiency in Microsoft Office and process-mapping tools such as Visio, Lucidchart, or comparable applications.
• Excellent organizational and communication skills, including the ability to work independently, manage competing priorities, and engage effectively with technical and nontechnical stakeholders.
• Ability to obtain and maintain applicable DHS/FEMA Public Trust clearance and system access approvals.

Preferred Qualifications:

• Experience supporting federal agencies, government contractors, or federal grants management programs.
• Familiarity with grants administration, financial assistance processes, or federal program operations.
• Knowledge of Lean Six Sigma, business process improvement methodologies, or organizational performance improvement practices.
• Experience developing implementation plans, operational guidance, or process improvement recommendations for management. review.

Hite Consulting, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, age, national origin, disability, Veteran status, or any other category protected by federal, state, or local laws.