Business Process Analyst

Strategic Staffing Solutions; Tampa (FL); On-site; USD 75,000 - 95,000; Full time

Job summary

A prominent staffing firm in Tampa is seeking a Business Process Analyst to lead the integration and optimization of Onit solutions. This role involves collaborating with departments to streamline operations with a focus on compliance and risk management. Ideal candidates should have extensive experience in process improvement and automation, particularly within regulated environments. This is a 24-month contract position.

Qualifications

• 5+ years of experience in operations, process improvement, or business analysis.
• Experience implementing or managing process automation or workflow platforms, preferably Onit.
• Strong communication skills and problem-solving abilities.

Responsibilities

• Lead design and implementation of Onit-powered workflows.
• Gather requirements and develop process maps with stakeholders.
• Monitor performance metrics and drive continuous improvement.

Skills

Operations

Process Improvement

Business Analysis

Analytical Skills

Stakeholder Communication

Education

Bachelor’s degree or equivalent experience

Tools

Onit

Process Modeling Tools

Job description

Overview

Recruiting Specialist at Strategic Staffing Solutions

Title: Business Process Analyst

Location: Tampa, FL (onsite)

Duration: 24-month contract

Seeking a Business Process Analyst to lead the integration, adoption, and optimization of Onit solutions to automate business workflows and elevate process efficiencies. You’ll bridge business needs and technical execution, working across departments to streamline member-centric operations while ensuring compliance and risk management.

Responsibilities

• Lead the design, implementation, and enhancement of Onit-powered workflows—e.g., contract lifecycle, case intake, matter tracking, or approvals.
• Collaborate with business stakeholders to gather requirements, develop process maps, and define workflows aligned with operational objectives.
• Design, test, and refine process automation using Onit tools; ensure alignment with business rules, compliance frameworks, and internal controls.
• Monitor performance metrics—such as throughput, turnaround time, and error rates—and iterate to drive continuous process improvement.
• Act as Onit power-user and subject-matter expert: train users, develop documentation, and troubleshoot issues.
• Partner with cross-functional teams (e.g., legal ops, IT, compliance) to ensure smooth delivery, change management, and adherence to risk and regulatory standards.

Qualifications

• Bachelor’s degree (or equivalent experience + 4 years additional).
• Solid operations, process improvement, or business analysis background (5+ years preferred).
• Demonstrated experience implementing or managing process automation or workflow platforms—preferably Onit (contract lifecycle, legal ops, matter management, etc.).
• Proficiency with process modeling tools and methodologies (e.g., SIPOC, Value Stream, Lean, BPMN).
• Strong analytical, problem-solving, and stakeholder communication skills.
• Comfortable operating in highly regulated environments, with focus on risk, compliance, and audit-ready documentation.

Preferred

• Lean Six Sigma or BPM certification: military experience or familiarity with military-member service ethos (common preference).

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Business Development, Analyst, and Project Management
• Industries: Banking, Insurance, and Financial Services

Note: This posting may include other related roles and salary ranges for the Greater Tampa Bay Area; refer to the source for current postings and locations.