Business Process Analyst

Datasoft Technologies, Inc.; Oklahoma City (OK); Hybrid; USD 65,000 - 95,000; Full time

Job summary

DataSoft Technologies is seeking a Business Process Analyst (BPA) to support the Oklahoma State Department of Health's Transformation Management Office in analyzing, documenting, and improving agency business processes.

The BPA will apply Lean Six Sigma and other quality methods to identify inefficiencies and develop sustainable improvements, delivering maps, SOPs, and analysis reports to support transformation priorities.

Qualifications

• Minimum 3–5 years' experience as a business analyst; preference for government/healthcare/finance/regulatory sectors.
• Master's degree in MBA or MHA preferred.
• Experience in business analysis, process improvement, project management, performance management, or related field.
• Experience supporting strategic initiatives, organizational transformation, or enterprise-level improvement efforts.
• Experience in government/public health/finance or regulated environments preferred.
• Experience developing executive-level reports, dashboards, process maps, SOPs, or implementation documentation.

Responsibilities

• Conduct business process analysis through stakeholder interviews, workflow reviews, data analysis, and other appropriate assessment methods.
• Develop and maintain current-state and future-state process maps, workflows, and supporting documentation.
• Apply Lean Six Sigma and quality improvement methodologies to identify gaps, bottlenecks, and improvement opportunities.
• Develop practical, data-informed recommendations to improve efficiency and sustainability.
• Develop and revise SOPs, process documentation, business requirements, and reports; support implementation and sustainment.

Skills

Business Analysis

Process Improvement

Lean Six Sigma

Education

Master's degree in MBA or MHA

Job description

Business Process Analyst (BPA) Job ID: SW1025

Location & Schedule

• Work Type: Hybrid- 3-4 days in office at OKC Central office
• Address: 123 Robert S. Kerr Ave, OKC, OK 73102

Timeline & Interview Process

• Format: 1 Round, In-Person, up to 60 minutes
• Location: TMO, OSDH, 123 Robert S. Kerr Ave, OKC, OK 73012

Required Skills

• Business Analysis
• Process Improvement
• Lean Six Sigma

Description

The Business Process Analyst (BPA) supports OSDH's Transformation Management Office (TMO) in analyzing, documenting, and improving agency business processes. The BPA will apply business process analysis and Lean Six Sigma methodologies to identify inefficiencies, streamline workflows, and develop sustainable process improvements. The contractor will also provide high-quality process documentation, including process maps , standard operating procedures (SOPs) , analysis reports , and recommendations, to support operational effectiveness, quality improvement, and agency transformation priorities. Duties include, but are not limited to:

• Conduct business process analysis through stakeholder interviews, workflow reviews, data analysis, and other appropriate assessment methods.
• Develop and maintain current-state and future-state process maps , workflows , and supporting documentation.
• Apply Lean Six Sigma and quality improvement methodologies to identify process gaps, bottlenecks, redundancies, root causes, and improvement opportunities.
• Develop practical, data-informed recommendations to improve process efficiency, effectiveness, standardization, and sustainability.
• Develop and revise standard operating procedures (SOPs) , process documentation , business requirements , reports, executive summaries, and other written materials.
• Facilitate or support process improvement sessions with program staff, subject matter experts, and other stakeholders.
• Develop appropriate process measures and performance indicators to evaluate the effectiveness of implemented improvements.
• Support implementation, change management , and sustainment activities associated with approved process improvements.
• Provide regular progress updates and maintain documentation of assigned projects, deliverables, risks, issues, and recommendations.
• Complete assigned deliverables within established timelines and incorporate OSDH feedback into final work products.
• Completes other duties, as assigned.

Requirements

Mandatory & Preference requirements include:

• Minimum of 3-5 years' experience as a business analyst . Preference given to experience in state government, healthcare, finance, regulatory or similar service-related business.
• Preferred master's degree in MBA or MHA.
• Professional experience in business analysis , process improvement , project management , performance management , or a related field.
• Experience supporting strategic initiatives, organizational transformation, or enterprise-level improvement efforts.
• Experience working in government, public health, finance, or another regulated environment is preferred.
• Experience developing executive-level reports, dashboards, process maps , SOPs , or implementation documentation.
• Lean Six Sigma , project management , change management , business analysis , or related professional training or certification is preferred.

About our Company

DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include: