Business Process Analyst

Lifesteps

Butler (Butler County)

On-site

USD 55,000 - 85,000

Full time

13 days ago

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Benefits offered by this job

100% Paid Medical, Dental and Vision

Paid Vacation, Sick and Personal Time

12 Paid Holidays

Short and Long-Term Disability

Life Insurance

403(b) Retirement Plan

Tuition Reimbursement

Job summary

Lifesteps is seeking a full-time Business Process Analyst to work in the Butler, PA office. The role focuses on analyzing processes, testing improvements, and guiding staff to achieve organizational objectives.

The position runs Monday–Friday, 8:00 am–4:30 pm with no evenings, weekends, or holidays. Generous benefits accompany the role in a nonprofit environment.

Qualifications

5 years of experience analyzing business processes.
Proficient with Microsoft Office and advanced Excel.
Ability to communicate clearly with stakeholders (verbal and written).
Driver's license and ability to travel for business.
Experience with system testing and reporting.

Responsibilities

Review significant information and analyze processes to help departments improve efficiency.
Understand system functionality and analyze complex processes/workflows.
Design new processes, test them, troubleshoot errors, and resolve data issues.
Document processes, write reports and provide guidance to staff.

Skills

Advanced Excel

Microsoft Office

Process documentation

Stakeholder communication

Quality control testing

Travel readiness

Education

Associate's degree in Business Administration/Management/IT

Bachelor's degree in Business Administration/Management/IT

Tools

Unicentric

SETWorks

ADP

Job description

Lifesteps is hiring a Full-Time, Business Process Analyst to work in the office daily, Monday through Friday, in Butler, PA. This is NOT a remote position. There is no relocation assistance.

Lifesteps is a non-profit, human services organization which has been serving Western Pennsylvania for over 100 years by “helping individuals and families with life's changing needs”. The Agency provides programs and services to help those with special needs live to their fullest potential. If you have a strong desire to help others and serve the community, this is the right opportunity for you.

Position Summary:

The Process Analyst reviews significant amounts of information and analyzes processes to assist departments in achieving Organizational objectives and increasing efficiencies.

The Process Analyst possesses an in-depth understanding of system functionality, analyzes complex business process and/or work flows (manual and system assisted), identifies opportunities for improvement, assists with designing new processes, tests processes, troubleshoots errors, solves data rejection issues, documents processes, writes reports, analyzes data and provides guidance to staff.

This full-time position works a Monday through Friday schedule of 8:00 am to 4:30 pm. No evenings, No weekends, No holidays.

QUALIFICATIONS:

Required:

High School Diploma and 5 years of experience analyzing business processes
Demonstrated ability to provide quality control through system testing and reporting
Proficient with Microsoft Office Suite and advanced Excel skills
Demonstrated ability to effectively communicate (verbally and written) with stakeholders
Ability to create written processes for end-users
Current driver's license and the ability to travel for business utilizing personal vehicle

Preferred:

Associates Degree in Business Administration, Management, Information Technology or related field and three 2 years of experience analyzing business processes
Bachelor's Degree in Business Administration, Management, Information Technology or related field and 1 year of experience analyzing business processes
Prior experience using a client services database system such as Unicentric, SETWorks, and/or ADP

Generous Benefit Package for Full-Time Employees Includes: