Business Performance Senior Analyst

Crowned Grace International; Washington (District of Columbia); On-site; USD 110,000 - 170,000; Full time

Job summary

Crowned Grace International (CGINTL) seeks a Business Performance Senior Analyst to lead CGINTL's support for the CG-C5I goals of connecting metrics directly to mission outcomes and deploying automated data visualizations and AI-assisted analysis tools. The analyst designs and maintains performance measurement frameworks and conducts extract-transform-load engineering across disparate sources.

The analyst also builds Databricks and Qlik solutions compatible with the agency's Integrated Data

Qualifications

• Bachelor's degree in a relevant field.
• 7 years of project management experience.
• Hands-on experience building data visualizations and analytic workflows in Databricks and Qlik.
• Proficiency in SQL and Python for ETL and analysis.
• Experience designing performance-measurement frameworks tied to outcomes.
• Eligible for a Tier 2 Public Trust determination and CAC issuance.

Responsibilities

• Develop metrics connected to mission and business outcomes, defining KPIs and baselines.
• Design and update performance management systems and visualization toolsets.
• Perform ETL across multiple data sources, consolidating and validating data.
• Deploy automated data visualizations and AI-assisted analysis tools using Databricks and Qlik.
• Provide statistical, analytical, and business-modeling support for decision forums.
• Direct and review analysts' work and participate in Sprint ceremonies.

Skills

Project management

Data visualization

SQL

Python

Performance metrics design

Stakeholder engagement

Education

Bachelor's degree

Tools

Databricks

Qlik

Power BI

Job description

Business Performance Senior Analyst

Crowned Grace International (CGINTL) seeks a Business Performance Senior Analyst to lead CGINTL's support for the CG-C5I goals of connecting metrics directly to mission outcomes and deploying automated data visualizations and AI-assisted analysis tools. The analyst designs and maintains performance measurement frameworks and conducts extract-transform-load engineering across disparate sources. The analyst also builds Databricks and Qlik solutions compatible with the agency's Integrated Data Environment and gives decision forums the statistical and business-modeling analysis they need.

DUTIES AND RESPONSIBILITIES

• Develop metrics connected to mission and business outcomes. Define knowledge-asset metadata, including KPIs, ITSM performance metrics, and process baselines.
• Design, implement, and routinely update performance management systems, metrics frameworks, and toolsets that monitor, control, and visualize organizational functionality.
• Perform ETL procedures across numerous, disparate data sources. Engage internal and external components to consolidate, condition, and validate
• Deploy automated data visualizations and AI-assisted analysis tools using Databricks and Qlik in the Coast Guard IDE and validate Section 508 conformance of delivered dashboards.
• Provide statistical, analytical, and business-modeling Research and maintain data for decision forums and executive decision aids.

• Direct and review the Business Performance Analyst's analytical work and participate in Sprint ceremonies.

QUALIFCATIONS

• Bachelor's degree
• 7 Years of Project Management Experience
• Demonstrated hands-on experience building data visualizations and analytic workflows in Databricks and Qlik
• Proficiency in SQL and Python for ETL and analysis.
• Demonstrated experience designing performance-measurement frameworks tied to organizational outcomes.
• Eligible for a Tier 2 Public Trust determination and CAC issuance.

PREFERRED QUALIFICATIONS

• DHS Certified Trusted Tester (PWS 4.18.1.C).
• Databricks Certified Data Analyst Associate or Qlik Sense Business Analyst certification.
• Experience with Microsoft Power BI, Grafana, and Jupyter Notebook.
• Familiarity with ITSM performance metrics and service management reporting.

Leading at CGINTL - Values in Action

• Accountability The PM owns the result. Our Leaders take responsibility for the success of the vision, mission, and strategy - and we hold a no-excuse-here mindset. On a FFP task order where savings and overruns both stay with us, that ownership is financial as well as operational.
• Integrity & Trust Always the first to tell the truth. The PM surfaces a slipping deliverable or an adoption problem to the COR before the COR finds it - that is how trust is earned, and trust is the foundation of a change management engagement.
• Organizational Influence Business acumen through organizational agility, political savvy, and time management. Reading ACF's political landscape and sequencing change accordingly is the job.
• Marketplace Ministry This work is a calling. Our client's mission is the well-being of children and families; every hour of acquisition capability we build is an hour that mission runs better.