Business Performance Analyst

Atlanta Airlines Terminal Company, LLC Career Center; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Atlanta Airlines Terminal Company, LLC Career Center is seeking a Business Performance Analyst to analyze the performance of core business functions, design enterprise data management plans, and implement performance measurement processes. You will extract and validate data, conduct root-cause analyses, and prepare dashboards and reports for leadership.

The role requires strong SQL query skills, data visualization, and cross-functional collaboration to drive improvements across departments.

Responsibilities

• Administers activities for collecting, analyzing, and reporting business performance across all departments
• Extract data from internal/external systems and develop performance reports
• Monitors business performance and collaborates with various stakeholders to improve performance against business objectives
• Participates in data management strategy meetings
• Administers workforce training for data management objectives
• Collaborates with all departments to analyze business performance and make recommendations in support of business performance objectives
• Evaluates data management proposals to ensure risks are identified and mitigated prior to adopting new data management processes, procedures and or techniques
• Analyzes collected data through task analysis, business process, surveys, and workshops
• Supports the Enterprise Support team during the development stage of process improvements
• Prepares accurate and detailed requirement specifications documents, user interface guides, and functional specification documents
• Communicates effectively and efficiently with external clients and internal teams to deliver functional requirements as specified
• Documents the acquired results of analysis and workflows, which includes obtaining sign-off from the appropriate client and stakeholders
• Manages any change requests related to activities required to meet the agreed deliverable due dates
• Understands system capabilities and creates specifications and documents necessary to prepare customer reports for business performance dashboards
• Other responsibilities as assigned

Job description

Position Summary

Analyzes the performance of critical business functions, defines the scope and impact of business performance measurement processes, as well as design, plan and implement an enterprise-wide data management plan. Activities include implementation of policies, procedures, communication, and execution of business performance management processes. The Business Performance Analyst is expected to understand business processes and requirements for each functional area within the organization. Other responsibilities include extracting data from corporate systems, manipulating and validating data, conducting root cause analysis, and identifying opportunities for improving business performance. The successful candidate should be comfortable writing queries, developing analytical visualizations, and integrating data with automated platforms.

Responsibilities

• Administers activities for collecting, analyzing, and reporting business performance across all departments
• Extract data from internal/external systems and develop performance reports
• Monitors business performance and collaborates with various stakeholders to improve performance against business objectives
• Participates in data management strategy meetings
• Administers workforce training for data management objectives
• Collaborates with all departments to analyze business performance and make recommendations in support of business performance objectives
• Evaluates data management proposals to ensure risks are identified and mitigated prior to adopting new data management processes, procedures and or techniques
• Analyzes collected data through task analysis, business process, surveys, and workshops
• Supports the Enterprise Support team during the development stage of process improvements
• Prepares accurate and detailed requirement specifications documents, user interface guides, and functional specification documents
• Communicates effectively and efficiently with external clients and internal teams to deliver functional requirements as specified
• Documents the acquired results of analysis and workflows, which includes obtaining sign-off from the appropriate client and stakeholders
• Manages any change requests related to activities required to meet the agreed deliverable due dates
• Understands system capabilities and creates specifications and documents necessary to prepare customer reports for business performance dashboards
• Other responsibilities as assigned