Servicing Business Analyst

Primary Residential Careers; Centennial Park (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

Primary Residential Careers is seeking a Business Analyst to collect and analyze data, perform risk analyses, and help the organization make informed, compliant decisions aligned with industry best practices.

The role involves collaborating with multiple departments, translating needs into project requirements, and ensuring solutions are delivered on time while promoting quality outcomes across the organization.

Qualifications

• Strong communication, analytical, and problem-solving skills.
• Excellent verbal and written communications, relationship management, client facing, negotiation, team-building, and problem-solving.
• Strong organizational and time management skills.
• Sharp eye for identifying weak points in processes and organizational structures.
• Understanding of latest process enhancement strategies.
• 2+ years leadership and project management experience.
• Experience working across multiple areas of a single business to promote diverse perspective.
• Familiarity with Microsoft Word, Excel, Outlook, PowerPoint, etc.

Responsibilities

• Analyze business unit processes and identify improvement opportunities.
• Collaborate with multiple departments to understand needs and translate into project requirements.
• Align business needs with capabilities delivered by technology solutions.
• Share best practices across all functional units.
• Work with business units, senior management and third parties.
• Facilitate problem-solving and decision-making.
• Prioritize projects and ensure on-time delivery of solutions.
• Explore and measure value of project output to promote quality assurance.

Skills

Communication

Analytical thinking

Problem solving

Time management

Organizational skills

Leadership experience

Tools

MS Office

Job description

Position purpose

Business Analyst will collect and analyze data, perform risk analyses, and assist the organization in making better business decisions that maintain compliance and align with industry best practices.

Responsibilities/Duties/Functions/Tasks

• Analyze business unit processes and procedures and identify improvement opportunities
• Collaborate with multiple departments to understand and anticipate their needs and translate them into project requirements
• Align the needs of the business units with the capabilities delivered by technology solutions
• Leverage industry and technology resources to share best practices across all functional units
• Work constructively with business units, senior management and third parties
• Facilitate problem-solving and decision-making
• Facilitate prioritization of projects and ensure on-time delivery of solutions
• Explore and measure the value of the project output to promote quality assurance

Qualifications

• Possess strong communication, analytical, and problem-solving skills
• Excellent verbal and written communications skills, relationship management, client facing, negotiation, team-building, and problem-solving.
• Possess strong organizational and time management skills.
• A sharp eye for identifying weak points in processes and organizational structures.
• A thorough understanding of the latest process enhancement strategies.
• 2 + years experience in leadership and project management
• Experience working for multiple areas of a single business to promote diverse perspective
• Knowledge of Microsoft Office applications (i.e. Word, Excel, Outlook, PowerPoint, etc.)

Supervisory responsibilities

• Recruits, interviews, hires, and trains new staff
• Oversees the daily workflow of the department
• Provides coaching to department staff
• Provides constructive and timely performance evaluations
• Handles discipline and termination of employees in accordance with company policy
• Goal-Setting and Training of Team Members

Preferences

• Extraordinary attention to detail
• Ability to work and to deliver content under tight deadlines
• Ability to work independently and collectively