Business Operations Support

Carter, Milchman and Frank (CMF); New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Job summary

CMF in Long Island City, NY is seeking a sharp, organized data/ops assistant to sit with the sales team and keep accounts tidy. You’ll pull and clean data from our sales software, turn it into clear, actionable numbers, and support orders, invoices, and customer records.

This hands-on role offers room to grow as you prove yourself. Join a long-standing, family-style wholesale operation that values reliability and clear communication.

Qualifications

• Experience using sales software to manage customer accounts and orders.
• Strong Excel or spreadsheet skills and ability to clean and organize data.
• Ability to translate data into clear, actionable insights for the sales team.

Responsibilities

• Partner with the sales team on daily operations and customer accounts.
• Pull, clean, and improve the data in our sales software.
• Use that information to keep orders, invoices, and customer records accurate and current.
• Flag gaps, fix inconsistencies, and help the team work from better numbers.
• Support sales with admin tasks that keep deals moving.
• Stay on top of follow-ups, files, and details in a busy shop.

Skills

Sales software

Spreadsheets

Data cleaning

Attention to detail

Communication

Tools

CRM software

Excel

Job description

Company Description

Carter, Milchman and Frank (CMF) is a WBE-certified construction and industrial supply house based in Long Island City, NY, with nearly 102 years of service to thousands of customers. The company specializes in distributing tools, materials, and products used by construction firms and specialty trade contractors across the Tri-State area. CMF operates over 40,000 square feet of warehouse space and maintains a fleet of trucks with union drivers to support reliable delivery. As a master distributor of hundreds of name-brand tools and construction products, CMF emphasizes a personal, partnership-driven approach to meeting the varied needs of its customers.

About The Role

We need someone sharp, organized, and detail-oriented to sit with the sales team and make our operation run cleaner. You’ll work side by side with sales — supporting the day-to-day, keeping accounts in order, and turning the data already in our sales software into something useful. This is a hands-on role with room to take on more as you prove yourself.

What You’ll Do

• Partner with the sales team on daily operations and customer accounts
• Pull, clean, and improve the data already in our sales software
• Use that information to keep orders, invoices, and customer records accurate and current
• Flag gaps, fix inconsistencies, and help the team work from better numbers
• Support sales with the admin that keeps deals moving
• Stay on top of follow-ups, files, and the details that slip through in a busy shop

What We’re Looking For

• Organized and detail-oriented — this is the job
• Comfortable working in sales software and spreadsheets, not just looking at them
• Able to take existing data and make it clearer, cleaner, and more useful
• Reliable, steady, and good at working alongside a sales team
• Clear communication, written and spoken
• Hardware, building-supply, or similar wholesale/retail experience is a plus, not a requirement

Schedule

Full time job, Monday-Friday.

• Paid time off

Ability to Commute:

• Long Island City, NY 11101 (Required)