Business Operations & Strategy

Stedi; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Stedi is hiring a builder-operator to join the Business Operations team, partnering with Finance, Legal, Ops, and Recruiting to scale systems and processes. You’ll analyze P&Ls and customer agreements, then turn context into durable workflows, integrations, and tooling to make the company run faster and more reliably.

This role requires end-to-end ownership of ambiguous problems and the ability to ship usable tools.

Job description

We're building a new healthcare clearinghouse

Stedi is the only headless clearinghouse and RCM engine. Headless means every part of our product is accessible via API. Developers and AI agents build their own interface on top of it. By offering modern, AI-ready APIs alongside traditional real-time and batch EDI processes, we enable both healthcare technology businesses and established players to exchange mission-critical transactions. Our clearinghouse product and customer-first approach have set us apart. Stedi was ranked by Ramp as one of the fastest-growing SaaS vendors.

Stedi has lightning in a bottle: engineers and designers shipping products week in and week out; a lean business team supporting the company's infrastructure; a passion for automation and eliminating toil; and $142 million in funding from top investors like Stripe, Addition, USV, Bloomberg Beta, First Round Capital, and more.

To see what we ship, watch the 2026 Stedi Keynote. To learn more about how we work, watch our founder Zack's interview with First Round Capital.

What we’re looking for

We're hiring a builder-operator to join our Business Operations team and work directly with Finance, Legal, Ops, and Recruiting to scale the systems and processes that run Stedi.

This role spans tools, numbers, and documentation – we want a hands-on builder who's also comfortable analyzing P&Ls and customer agreements. You'll build deep context on Stedi's highest-priority initiatives – then turn that context into durable workflows, integrations, and tooling that make the company run faster and more reliably.

You will work directly with the Head of Finance & Operations to identify and prioritize the greatest opportunities across Stedi, define what “better” looks like, and ship new solutions – often by building it yourself.

This isn't a check-the-box or project management role. We need someone who can own ambiguous problems end-to-end, build scalable processes and real usable tools, and take on substantive work across Business Operations to help shape Stedi for the future.

The ideal candidate has relevant experience in integrations engineering, business operations, strategy, finance, or consulting. You don't need to know everything on day one, but you need to be excited to problem solve in unfamiliar territory. We hire for trajectory. If you bring excellent judgment, the work ethic, and the ability to pick up new subject matter quickly, we want to talk.

What you'll do

• Partner with senior leaders in Finance, Legal, People, Operations, and GTM to bring structure, insight, and velocity to top-priority operational challenges

• Design and build tools, integrations, and automation that turn bespoke work into reusable workflows (e.g., ROI/margin calculators, pricing/packaging helpers, CPQ flows, FP&A dashboards)

• Map and continuously improve data flows and processes across business systems (including ERP, CPQ, CLM, FP&A) throughout the company

• Build and deploy AI-enabled workflows (e.g., contracting support, deal desk triage, data validation) that increase speed and accuracy without compromising security and controls

• Build solution-grade analytics that shape decisions – ranging from scrappy Excel analysis to durable dashboards, data models, and pipelines

• Develop and maintain full-context documentation (e.g., SOPs, data flow diagrams, configs) so changes are auditable, repeatable, and don't live in someone's head

Who you are

• 3+ years in integration engineering, consulting, finance, business operations, or similar roles in fast-paced environments. You've developed strong judgment in at least one of these domains; broader experience is a plus. More senior candidates with broader experience are also encouraged to apply

• You are technical and hands-on. You understand APIs/data models, can work in modern business systems, and can ship spreadsheets, scripts, automations, and lightweight apps – knowing when to pull in engineering

• You are analytical. You're fluent in unit economics, margin mechanics, resource constraints, and you can build models that stand up to scrutiny

• You can ship – spreadsheets, scripts, automations, and lightweight apps – and you know when to pull in engineering vs. handle it yourself

• You think in systems. You design workflows and data models that scale, are observable, and don't break quietly

• You thrive in ambiguity, create structure from chaos, and can independently design scalable processes from scratch

• You have high throughput and a bias to action – low ego, strong follow-through, and you close loops

• You can communicate clearly and confidently with senior leaders both in writing and in conversation

We've been made aware of individuals impersonating the Stedi recruiting team. Please note:

• All official communication about roles at Stedi will only come from an @stedi.com email address, or from our official identification verification partner, Persona, @frompersona.com.

• If you're unsure whether a message is legitimate or have any concerns, feel free to contact us directly [e-mail].

We appreciate your attention to this and your interest in joining Stedi.

At Stedi, we're looking for people who are deeply curious and aligned to our ways of working. You're encouraged to apply even if your experience doesn't perfectly match the job description.