Business Operations Specialist

Bristol Myers Squibb; Princeton (NJ); On-site; USD 88,000 - 106,000; Full time

Benefits offered by this job

Wellbeing support

Retirement plans

Stock options

Job summary

Bristol Myers Squibb in New Jersey seeks an experienced administrative professional to support Patient Safety operations. You will own centralized processes, maintain workforce data, generate reports, and coordinate vendor and contract workflows in a fast-paced, matrixed environment.

You will work with senior leaders, manage SharePoint resources, and drive continuous improvement through learning and collaboration.

Qualifications

• Bachelor’s degree or equivalent in business operations, administration, data management, or a related field.
• Strong integrity, initiative and accountability in cross-functional collaboration.
• Proven ability in operations, data management and problem-solving.
• Excellent relationship-management and service orientation with confidential information.

Responsibilities

• Own the accurate, timely, and consistent execution of defined centralized administrative processes across Patient Safety.
• Maintain, validate, and reconcile workforce and organizational data across staffing databases and reports.
• Generate recurring reports and dashboards; identify data issues and coordinate follow-up.
• Manage workflows related to vendors, contracts, purchase orders, invoices, and expenses.
• Maintain SharePoint content and access; support information management and team execution.
• Partner with Patient Safety leadership to translate needs into coordinated actions and priorities.
• Cross-train to ensure business continuity and explore improvements over time.
• Anticipate issues, coordinate action plans, and operate in a fast-paced environment.

Skills

Data management

Operations

Cross-functional collaboration

Problem-solving

Communication

Discretion

Learning agility

Education

Bachelor's degree or equivalent in business operations/administration/data management

Tools

Microsoft 365

Job description

At Bristol Myers Squibb, our employees often ask, \"Who are you working for?\"-a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

Key Responsibilities:

• Own the accurate, timely, and consistent execution of defined centralized administrative processes across Patient Safety, partnering across the administrative team to establish consistent ways of working, cross-training, and backup coverage for critical activities.
• Maintain, validate, and reconcile workforce and organizational data across staffing databases, vendor records, organizational charts, distribution lists, mail groups, and recurring reports.
• Generate recurring reports and dashboards related to workforce, staffing, invoices, vendors, and other organization-wide administrative metrics; identify data issues and coordinate required follow-up.
• Manage administrative workflows related to vendors, contracts, purchase orders, invoices, and expense submission and reporting.
• Maintain SharePoint content, access, and other shared administrative resources to support reliable information management and consistent team execution.
• Partner with Patient Safety senior leadership to understand operational needs and translate them into coordinated actions, reports, and service priorities.
• Demonstrate curiosity, initiative, and a willingness to learn new approaches, tools, and methods that improve team effectiveness and service delivery over time.
• Anticipate operational issues, coordinate practical action plans, and make sound decisions within the scope of the role in a fast-paced, matrixed environment.
• Cross-train across the administrative book of work to ensure business continuity and coverage across all PS administrative capabilities. There are opportunities to get involved in other activities that are within the administrative team's scope.

Reporting Relationship

Position reports into the Business Capabilities & Excellence organization as part of the administrative support team, providing dedicated support to assigned Patient Safety senior leaders, with close collaboration across the administrative support team and partners.

Qualifications

• Bachelor's degree or equivalent experience in business operations, administration, data management, or a related field.
• Cross-collaborative team player, modeling high levels of integrity, initiative, and accountability.
• Strong operations, data management, problem-solving, prioritization, and follow-through.
• Excellent relationship-management and service orientation, with the ability to interact confidently and professionally with both senior executives and various stakeholders and maintain discretion and professionalism with confidential information and sensitive situations.
• Demonstrated problem-solving ability and dependable execution in a matrixed environment.
• Able to manage and prioritize effectively periods of high-volume demand.
• Learning agility and proficiency with Microsoft 365 and relevant systems
• Can learn quickly on a steep curve and can adapt nimbly to changes, with interest in developing continuous improvement skills.
• Prior process optimization experience is desirable, not required.

We recognize candidates may not bring every capability on day one. We are looking for someone with a strong foundation in administrative operations who is eager to learn, motivated to grow, and excited to develop continuous improvement and process optimization skills in the role. If this opportunity excites you but does not perfectly match your resume, we encourage you to apply.

We hire for skills and capabilities, not just credentials - if this role excites you, but doesn't perfectly match your resume, we encourage you to apply anyway.

Compensation Overview:

• Madison - Giralda - NJ - US: $87,550 - $106,090
• Princeton - NJ - US: $87,550 - $106,090

The starting pay range(s) listed above is for full-time employees (FTE). You may also be eligible for additional discretionary incentive cash and stock opportunities. We determine starting pay thoughtfully - carefully considering the nature of the role, required skills, work location, schedule and the knowledge and experience you bring. Final compensation is guided by pay equity principles and applicable employment laws. Compensation programs are reviewed on an ongoing basis and may be adjusted over time to reflect evolving market factors, and individual, team or Company performance.

Benefits:

Subject to the terms and conditions of the applicable plans then in effect, you may be eligible to participate in our comprehensive benefit plans - including wellbeing support, retirement a