Senior Manager, Program Operations
Bristol Myers Squibb
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Benefits offered by this job
Job summary
Qualifications
- 5–7+ years of project operations or project management experience.
- Demonstrated expertise facilitating agile ceremonies.
- Strong written and verbal communication skills.
Responsibilities
- Design and implement meeting cadences for project goals.
- Develop advanced tracking systems for project management.
- Synthesize complex project data into concise summaries.
Skills
Education
Tools
Job description
Challenging. Meaningful. Life‑changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high‑achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.
- Design and implement meeting cadences that strategically align cross‑functional teams with overall project goals and milestones
- Develop and optimize agenda frameworks to drive productive discussions and decision‑making; systematically monitor action item closure for accountable delivery
- Ensure project teams and stakeholders receive timely, actionable communications that support alignment on critical deliverables and key decisions
- Establish advanced tracking systems using centralized project management tools (e.g., Smartsheet, Asana, Jira, MS Project) to surface risks, resource constraints, and emerging bottlenecks
- Analyze milestone progression and interdependencies to anticipate potential challenges; develop escalation and mitigation plans to address issues before they impact timelines
- Facilitate root cause analysis workshops to diagnose recurring project or process impediments and implement corrective actions
- Design and maintain reporting dashboards that deliver strategic insights for stakeholders and leadership, enabling data‑driven, high‑impact decisions
- Synthesize complex project data into concise executive summaries, highlighting risks, priorities, and strategic opportunities for improvement
- Continuously refine reporting processes to reflect shifting business priorities and maximize value for the leadership team
- Develop communication frameworks and stakeholder engagement plans to proactively convey project progress, strategic pivots, and major risks
- Create and maintain centralized, strategically organized repositories for project documentation, facilitating institutional knowledge sharing and decision support
- Ensure documentation and communications remain compliant with internal standards and regulatory requirements, supporting long‑term project sustainability
- Act as an operational advisor, empowering project teams to overcome resource gaps, ambiguity, and strategic challenges
- Lead problem‑solving sessions to address complex project questions, leveraging data, stakeholder input, and cross‑functional expertise
- Maintain risk and issue logs as strategic tools to drive accountability and continuous improvement
- Design and implement feedback loops to extract actionable insights from teams on project operations, scheduling, and tooling
- Develop and execute strategic process enhancement plans, focusing on streamlining workflows, increasing project visibility, and driving business outcomes
- Champion a culture of iterative improvement and innovation in project operations
- Bachelor's degree in Life Sciences, Business, Operations, Information Technology, or a related field; Master's degree or Agile/Scrum certification (CSM, PMI‑ACP) preferred
- 5–7+ years of project operations or project management experience, with significant exposure to agile methodologies in pharma, biotech, healthcare, or technology sectors
- Demonstrated expertise facilitating agile ceremonies (e.g., sprint planning, daily stand‑ups, reviews, retrospectives) and supporting sprint‑based project tracking
- Advanced proficiency with agile project management tools (e.g., Jira, Asana, Trello, or similar), and experience updating agile dashboards, burn‑down charts, and Kanban boards
- Proven ability to manage cross‑functional agile teams, coordinate meetings, and track progress, risks, and deliverables across multiple concurrent projects
- Strong written and verbal communication skills for drafting sprint summaries, status emails, meeting minutes, and executive reports
- Practical knowledge of regulatory compliance and documentation standards (e.g., GxP, HIPAA) in agile environments
- Experience driving continuous improvement initiatives through agile feedback loops, retrospectives, and data‑driven process enhancements
- Highly organized, detail‑oriented, and adaptable, with a proven track record of optimizing project workflows in dynamic, fast‑paced settings
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Princeton – NJ – US: $152,150 – $184,370
The starting compensation range(s) for this role are listed above for a full‑time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job‑related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Well‑being support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well‑being resources and a 401(k). Financial protection benefits such as short‑ and long‑term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work‑life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
With a single vision as inspiring as Transforming patients’ lives through science™, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site‑essential, site‑by‑design, field‑based and remote‑by‑design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
- Site‑essential roles require 100% of shifts onsite at your assigned facility.
- Site‑by‑design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture.
- For field‑based and remote‑by‑design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo‑accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well‑being and the well‑being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid‑19 and keep up to date with Covid‑19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Mid‑Senior level
Full‑time
Project Management and Information Technology
Pharmaceutical Manufacturing
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