Business Operations Specialist

Modern Technology Solutions, Inc. (MTSI); Dayton (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Modern Technology Solutions, Inc. (MTSI) is seeking a Business Operations Specialist to provide essential, full-time, on-site operational and administrative management in Dayton.

The role anchors the Front Office Group (FOG) and Initiatives Section, ensuring continuity and driving AFWERX objectives to completion. The position requires a Bachelor’s degree and 3–5 years of related experience, with a strong emphasis on process improvement, cross-functional coordination, and executive-level support.

Qualifications

• Bachelor’s degree
• At least 3-5 years of experience in a related field

Responsibilities

• Maintain full-time, on-site presence in the FOG area to ensure daily operational continuity.
• Serve as the primary surge capacity and backfill for the lead FOG Business Operations Specialist.
• Manage visitor processing, guest check-ins, and security escorts for partners and contractors.
• Oversee scheduling, preparation, and resets for high-priority FOG conference rooms.
• Coordinate logistics and protocol for VIPs, senior leaders, and official visits.
• Translate leadership directives into defined, actionable tasks with clear success metrics; coordinate execution across stakeholders to completion.
• Manage, route, and track organizational taskers and workflow deliverables across AFWERX.
• Perform rigorous document quality control on outgoing correspondence, Staff Summary Sheets (SSS), and briefing materials for formatting, grammar, and policy alignment prior to leadership review.
• Monitor and maintain inventory levels for operational equipment, office supplies, and printing resources in FOG spaces.
• Maintain current AFWERX recall rosters, emergency contact lists, and personnel accountability logs.
• Facilitate onboarding and offboarding processes, maintaining up-to-date checklists to smoothly transition incoming and outgoing personnel.
• Manage the complete lifecycle of organizational records, from creation through secure archiving or disposition.
• Support broader, cross-cutting AFWERX initiatives alongside primary FOG duties.

Skills

Workflow & Task Tracking

Logistics & Facilities

Protocol & Events

Records Management

DAF & AFWERX Processes

Executive Staff Work

Personnel Transitions

Security & Escort Compliance

On-Site Presence

Cross-Functional Support

Professional Communication

Education

Bachelor's degree

Job description

As a Business Operations Specialist, you will provide essential, full-time, on-site operational and administrative management. You will act as a critical operational anchor that role splits time between supporting the Director/Front Office Group (FOG) and the Initiatives Section. Your primary focus will be to maintain operational continuity, facilitate cross-cutting of AFWERX requirements, provide dedicated surge and backfill coverage for the lead FOG Specialist, and serve as a proactive Action Officer to drive leadership directives to completion.

You’ll be a great fit for this role if:

• You like to be at the forefront of change, working with military, industry, academia, and investment communities to shape the future of technology for the Department of the Airforce (DAF) and the DOD.
• You like to rapidly modernize, automate, and improve processes.
• You excel at paying attention to detail and providing excellent products in a professional environment.
• You are passionate about continuous learning and growth, and you seek opportunities to challenge yourself.
• You are driven to make a meaningful impact through your work.

Responsibilities

Front Office Operations & Specialist Continuity

• Maintain full-time, on-site presence in the FOG area to ensure daily operational continuity.
• Serve as the primary surge capacity and direct backfill for the lead FOG Business Operations Specialist.
• Manage visitor processing, guest check-ins, and security escorts for partners and contractors.
• Oversee scheduling, preparation, and resets for high-priority FOG conference rooms.
• Coordinate logistics and protocol for VIPs, senior leaders, and official visits.

Action Officer & Organizational Workflow Management

• Translate leadership directives into defined, actionable tasks with clear success metrics; coordinate execution across stakeholders to completion.
• Manage, route, and track organizational taskers and workflow deliverables across AFWERX.
• Perform rigorous document quality control on outgoing correspondence, Staff Summary Sheets (SSS), and briefing materials for formatting, grammar, and policy alignment prior to leadership review.

Facility, Logistics & Administrative Oversight

• Monitor and maintain inventory levels for operational equipment, office supplies, and printing resources in FOG spaces.
• Maintain current AFWERX recall rosters, emergency contact lists, and personnel accountability logs.
• Facilitate onboarding and offboarding processes, maintaining up-to-date checklists to smoothly transition incoming and outgoing personnel.
• Manage the complete lifecycle of organizational records, from creation through secure archiving or disposition.
• Support broader, cross-cutting AFWERX initiatives alongside primary FOG duties.

Qualifications Required

Education:

Bachelor’s degree

Experience

• At least3-5 years of experience in a related

Skills

• Workflow & Task Tracking: Route, track, and complete organizational taskings as an Action Officer.
• Logistics & Facilities: Manage physical inventory, supply budgets, printing resources, and meeting spaces to ensure operational readiness.
• Protocol & Events: Coordinate visitor logistics, VIP visits, and distinguished guest hospitality per official guidelines.
• Records Management: Maintain, archive, and dispose of official records in compliance with federal and defense standards.
• DAF & AFWERX Processes: Familiar with Air Force structures, command workflows, and operational standards.
• Executive Staff Work: Perform quality control on Staff Summary Sheets (SSS), correspondence, and briefing decks for leadership.
• Personnel Transitions: Manage recall rosters, emergency contacts, and standardized onboarding/offboarding checklists.
• Security & Escort Compliance: Enforce physical security protocols for greeting, checking in, and escorting uncleared personnel and contractors.
• On-Site Presence: Committed to full-time, 5-day on-site presence in Dayton (3000 Presidential).
• Cross-Functional Support: Balance executive-level Front Office Group (FOG) support with broader Initiative Section priorities.
• Professional Communication: Translate high-level directives into actionable tasks with precise grammar and formatting.

U.S. Citizenship Is Required

Clearance Requirements

A SECRET Clearance is required.

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