Business Operations Project Analyst

NAES; Issaquah (WA); Hybrid; USD 98,000 - 113,000; Full time

Job summary

NAES seeks a Business Operations Project Analyst to manage project coordination, accounts receivable, and proposal management across energy projects. You’ll collaborate with project teams, business development, finance, operations, and clients to ensure timely billing and accurate proposals.

Responsibilities include data analysis, CRM maintenance in Dynamics, and supporting monthly close. A relevant bachelor’s degree and 5 years in project administration and billing are required.

Qualifications

• Bachelor’s degree in business administration, accounting, finance, project management or related field.
• Five years of experience in project coordination, project administration, accounts receivable, proposal coordination.
• Experience with accounts receivable processes, invoicing, collections, and account reconciliations.
• Experience coordinating proposals and managing proposal schedules/deliverables.
• Knowledge of Microsoft Dynamics CRM, including opportunity management and reporting.
• Experience building reports/dashboards in Power BI.
• Familiarity with project cost tracking and revenue recognition.
• Excellent written and verbal communication skills; high attention to detail and organization.

Responsibilities

• Provide analysis to Project Managers in planning, execution, and closeout of projects.
• Monitor project schedules, budgets, deliverables, variances, and risks; recommend actions.
• Coordinate project communications between stakeholders and clients.
• Track milestones and assist with financial reporting.
• Analyze project data to support forecasting.
• Maintain accurate project records and supporting documentation.
• Guide staff on coding accuracy and documentation.
• Prepare and submit accurate client invoices; track payments and aging.
• Monitor collections and resolve billing discrepancies with clients and PMs.
• Support monthly close activities and CRM-driven reporting.
• Manage proposals, qualifications, and client presentations; track deadlines.
• Maintain proposal templates and materials; assist with CRM inputs.
• Generate CRM reports/dashboards for leadership.
• Provide customer/administrative support and contract/billing assistance.

Skills

Project coordination

Accounts receivable

Proposal coordination

CRM reporting

Communication skills

Analytical thinking

Education

Bachelor’s degree in business administration, accounting, finance, project management or related field

Tools

Microsoft Dynamics CRM

Power BI

Microsoft Office

ERP Systems

Job description

About NAES

At NAES, you’ll find engaging and challenging career opportunities across conventional power generation, renewable energy, energy storage, grid operations and complex industrial facilities. At every level of the company, our people share a common goal: to instill confidence in our clients through a steadfast commitment to safety, integrity, and the quality of our work.

NAES is largest independent operator of power facilities in the industry, managing more than 400 facilities and over 60 GW of generation under contract across the United States, Canada, Mexico and the UK. Powered by a team of roughly 4,000 people, we now support the full life cycle of energy and industrial plants — from development and construction through operations, optimization, digital transformation and decommissioning — giving our employees the opportunity to grow their careers while helping to modernize the critical infrastructure that keeps communities running.

Summary

The Business Operations Project Analyst is responsible for project execution while managing accounts receivable activities to ensure timely and accurate billing, collections, and coordinating proposal development and tracking efforts. Serve as a critical link between project teams, business development, finance, operations, and clients to ensure projects, billing processes, and proposals are managed efficiently and accurately.

Primary Duties

Project Coordination

• Provide analysis to Project Managers in the planning, execution, and closeout of projects.
• Monitor and analyze project schedules, budgets, deliverables; identify material variances and risks, and recommend corrective actions.
• Coordinate project communications between internal stakeholders and clients.
• Track project milestones and assist with project financial reporting.
• Analyze project performance data and prepare reports and recommendations regarding project financial and operational performance.
• Ensure project records and supporting documentation are accurate and complete.
• Provide guidance to employees on coding and ensure accuracy.
  

Accounts Receivable Management

• Prepare and submit accurate client invoices in accordance with contract terms and project milestones.
• Track customer payments and maintain accounts receivable records.
• Monitor aging reports and proactively follow up on outstanding invoices.
• Collaborate with clients and project managers to resolve billing discrepancies.
• Perform account reconciliations and maintain accurate financial documentation.
• Analyze financial and project data to identify trends and provide input and recommendations supporting monthly forecasting.
• Support monthly financial close activities and reporting requirements.
• Monitor contract billing provisions and ensure adherence to customer requirements.
• Maintain strong relationships while managing collection efforts professionally and effectively.
  

Proposal Management & Business Development Support

• Manage the development, preparation, and submission of proposals, qualifications, and client presentations.
• Manage proposal schedules, deadlines, and deliverables to ensure timely submissions.
• Maintain proposal tracking databases and reporting metrics.
• Coordinate input from technical, operational, and business development teams.
• Ensure proposal documents comply with customer requirements and company standards.
• Track proposal opportunities from identification through submission and award notification.
• Maintain proposal templates, boilerplate content, resumes, and supporting marketing materials.
• Assist with customer relationship management activities and opportunity tracking.
  

Microsoft Dynamics CRM Administration & Reporting

• Maintain accurate project, client, opportunity, and proposal information within Microsoft Dynamics CRM.
• Track sales opportunities, proposal status, customer interactions, and project-related activities.
• Generate CRM reports, dashboards, and performance metrics for leadership.
• Analyze data quality initiatives and identify issues, ensure CRM records are accurate and up to date. Recommend changes to business processes when needed.
• Collaborate with business development and project teams to improve CRM utilization and reporting effectiveness.
  

Customer & Administrative Support

• Serve as a primary point of contact for client billing and proposal-related inquiries.
• Assist with contract administration, change order tracking, and project financial reporting.
• Support audits and provide requested financial and project records.
• Identify process improvement opportunities to improve project administration, billing, collections, and proposal management processes.
  

Working Relationships

The Business Operations Project Analyst reports to the Sr. Director, Compliance Services.

Compensation

The initial compensation will range from $98,300 to $113,050 depending on experience.

Job Qualifications

• Education: Bachelor’s degree in business administration, accounting, finance, project management or related field from an accredited college or university recognized by the United States Department of Education or equivalent. Relevant work experience may be substituted for education on a year-for-year basis.

• Years of Experience:
  • Five years of experience in project coordination, project administration, accounts receivable, proposal coordinator.
  • Experience with accounts receivable processes, invoicing, collections, and accounts reconciliation.
  • Experience coordinating proposals and managing proposal schedules and deliverables.
  • Working knowledge of Microsoft Dynamics CRM, including opportunity management, reporting and customer data management.

• Preferred Experience:
  • Experience in engineering, consulting, environmental, energy, utility, construction, or professional services industries.
  • Knowledge of project cost tracking and revenue recognition principles.
  • Experience building and generating reports and dashboards within Microsoft Dynamics CRM and Power Bi.
  • Familiarity with project accounting and contract-based billing.

• Software/Equipment Knowledge:
  • Microsoft Office, Microsoft Dynamics CRM
  • ERP Systems (preferred)

• Other Considerations:
  • Excellent written and verbal communication skills.
  • Able to manage multiple priorities and deadlines in a fast-paced environment.
  • High attention to detail and commitment to accuracy.
  • Excellent organizational, analytical, and problem-solving skills.

Physical Requirements And Working Conditions

Normal working hours are 8:00a.m. to 5:00p.m. Monday through Friday. Extended hours may be required based on specific requirements. Work is performed at an established home office environment or headquarters office. Physical mobility to transverse stairways and uneven terrain. Ability to see, hear, and read.

Fit for Duty

All employees will participate in the Fitness for Duty Program. This program includes a post-offer physical examination and drug screening and post-employment random drug screening. There are extensive smoking restrictions in and around the facility.

NAES Safe

Safety is a core value of NAES and as a condition of employment, all employees are expected to be mentally alert and work safely at all times. Additionally, employees are required to adhere to all safety warnings and posted safety signs whenever on company property. Furthermore, employees must follow all NAES safety rules and procedures. Effectiveness in carrying out this responsibility is part of the evaluation of each employee’s performance.

NAES is committed to a diverse and inclusive workplace. It is the practice of NAES to seek employees of the highest quality and to select individuals on the basis of merit and competence, without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, military status or affiliation protected under USERRA, or any other basis of discrimination prohibited by applicable local, state and federal law.