Business Operations & PMO Analyst

Ektello; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Ektello in Plano, TX is seeking a Business Operations & PMO Analyst for a 6+ month contract (to hire). The role drives operational cadences, cross-functional project tracking, and executive reporting across our business units.

You will manage project trackers (Airtable, Salesforce, SharePoint), synthesize data into presentations, and support budgeting and forecasting with Finance.

Qualifications

• 2–4 years in Business Operations, PMO, or related roles.
• Experience communicating with senior leaders and stakeholders.
• Strong analytical and data synthesis skills.

Responsibilities

• Coordinate recurring cadences and manage action-item trackers across cross-functional teams.
• Prepare leadership-ready reports and executive presentations with clear takeaways.
• Support monthly budgeting, forecasts, and variance analyses with Finance.

Skills

Stakeholder management

Executive reporting

Process improvement

Tools

SharePoint

Airtable

Salesforce

Excel

Slack

Job description

Business Operations & PMO Analyst Location: Plano, TX (ONSITE) Employment Type: 6 + month contract to (hire + multi-extension capability) Rate: 40.00 /hr. W2

Position Overview We are seeking an organized, proactive, and analytical Business Operations & PMO Specialist to drive operational cadences, cross-functional project tracking, and executive reporting across our business units. In this role, you will act as a central operational engine—facilitating leadership reviews, managing project trackers (Airtable, Salesforce, SharePoint), collecting cross-functional updates, and synthesizing data into clear, executive-ready presentations and reports. The ideal candidate excels in stakeholder management, process optimization, and financial tracking, with a proven ability to keep cross-functional teams accountable and on schedule in a fast-paced environment.

Top Core Competencies

• Stakeholder Management: Comfortable building relationships across departments and driving accountability among senior leaders to meet deadlines and deliverables.
• Business Analysis & Executive Reporting: Skilled in collecting, synthesizing, and translating complex or fragmented data into concise takeaways, leadership dashboards, and financial insights.
• Process Improvement & Tool Administration: Hands-on experience optimizing workflows, tracking action items, and leveraging tools like SharePoint, Airtable, Salesforce, and Excel to establish operational consistency.

Key Responsibilities

1. Operating Cadence & Project Management (35%) Coordinate and facilitate recurring business cadences, including leadership reviews, deal reviews, and strategic team meetings. Build and maintain action-item trackers, proactively following up with deliverable owners to ensure on-time completion. Manage meeting agendas, presenter schedules, presentation decks, and timelines across multiple cross-functional stakeholders. Maintain operational tools, team dashboards, shared documentation repositories (SharePoint), and tracking databases (Airtable / Salesforce). Identify operational gaps, schedule conflicts, or missed deadlines, proactively escalating issues when necessary. Support ad hoc cross-functional projects and continuous process improvement initiatives as business needs evolve.
2. Executive Reporting & Team Operations (35%) Collect and aggregate updates across multiple functional teams, synthesizing inputs into concise, leadership-ready weekly and recurring reports. Support the creation and refinement of executive presentations, ensuring visual clarity, accuracy, and messaging aligned with senior leadership expectations. Distill complex data and discussion points into key takeaways, risks, decisions, and immediate next steps. Record detailed meeting notes, key decisions, and action items, promptly distributing executive summaries. Manage team-wide operational needs, including onboarding materials and standard operating procedures (SOPs).
3. Business Operations & Financial Support (30%) Assist with monthly budget tracking and financial reporting, monitoring actuals, forecasts, team expenses, and variance analysis. Maintain detailed and accurate records across core financial and operational tracking sheets. Partner with Finance, Accounting, and vendor partners to resolve reporting, payment invoicing, and expense tracking discrepancies. Track business commitments, contractual milestones, and operational inputs that impact long-term financial planning. Conduct ad hoc business analysis, financial modeling, and spreadsheet evaluation for leadership decision-making.

Qualifications & Requirements

• Experience: 2–4 years of experience in Business Operations, Program/Project Management, PMO, Strategy Operations, or a related role (experience in technology, media, or digital platforms preferred).
• Communication: Exceptional written and verbal communication skills, with a proven track record of synthesizing complex information into executive-ready briefs.
• Stakeholder Experience: Proven ability to interface with senior stakeholders, build trust, and drive cross-functional accountability politely and persistently.
• Technical & Platform Skills: Advanced MS Excel / Spreadsheet skills (budget tracking, variance analysis, percentages, formulas, and forecasting). Hands-on experience with collaboration, database, and PM tools such as SharePoint, Airtable, Salesforce, Microsoft Office, and Slack.
• Attributes: High attention to detail, strong organizational skills, sound judgment when handling sensitive executive materials, and a proactive, resourceful approach to problem-solving.

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