Business Operations & People Coordinator

West Michigan Hispanic Chamber of Commerce; Grand Rapids (MI); Hybrid; USD 25,000 - 39,000; Part time

Benefits offered by this job

Home office stipend

Paid time off

401(k) with safe harbor match

Paid parental and medical leave

Co-working access

Job summary

Cooper People Group is seeking a part-time Business Operations and People Coordinator to manage HR admin, payroll, onboarding, and operations for a small firm in the Great Lakes region. This role emphasizes communications, project management, and IT support in a flexible hybrid environment.

Ideal candidates have 2+ years of admin experience, an associate degree or equivalent, strong communication skills, and familiarity with payroll and benefits administration. Spanish is a plus but not required.

Qualifications

• Two or more years of administration experience in a small business environment.
• Associate's degree in business administration or related field or equivalent experience.
• Excellent interpersonal and communication skills.
• Spanish speaking preferred but not required.
• One or more years of HR support, payroll, and benefits administration experience in a small business.
• Proficient with Microsoft Office applications.

Responsibilities

• Handle internal communications, weekly updates, leadership presentations, and staff announcements.
• Prepare materials for virtual and in-person team meetings.
• Coordinate culture and engagement activities for firm associates.
• Process bi-weekly payroll and track employee benefits.
• Assist with onboarding, recruiting, and HR administrative duties.
• Provide IT guidance and support to staff and coordinate IT tickets.
• Support month-end close, client invoicing, and vendor reconciliation.
• Arrange office operations, supplies, events, and conference room bookings.

Skills

Administrative experience

HR support

Payroll

Microsoft Office

Spanish preferred

Communication skills

Education

Associate's degree in business administration or related field

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Business Operations & People Coordinator

Cooper People Group (CPG) is a woman-owned, fast-growing firm whose purpose is to enrich the world of work. We are a team of seasoned HR leaders that are passionate about helping small to mid-sized companies across the Great Lakes and beyond to develop their HR strategy, structure, people and processes. We exist to lead and support organizations who have no HR, HR in transition, and HR with too much on their plate. We are driven to enrich the work of work because we believe that everyone deserves to do their best work with the best people and are guided by our core values:

• Humble Leaders, People First, In It Together, and Masters of our Craft

We'd love to have you join us as a part-time (12-15 hours per week) Business Operations and People Coordinator!

What You'll Do

We are looking for an experienced part time administrative professional that loves all things business operations, communications, and project management, who understand the intricacies of a small business.

Human Resources (HR):

• Responsible for internal team communications, including weekly updates, leadership presentations, and staff announcements and recognition (birthdays, anniversaries, etc.).
• Coordinates and prepares materials for virtual and in-person team meetings.
• Coordinates culture and engagement activities for the firm's associates.
• Completes payroll and benefits administration, including bi-weekly processing of firm payroll and tracking of firm-provided associate benefits.
• Performs firm HR administrative duties such as maintaining associate files and databases. Supports the coordination of new hire onboarding and orientation.
• Assists with job posting and recruiting for open firm positions.
• Acts as the IT subject matter expert and provides guidance to internal associates on the usage of our tools and technology.
• Supports tech implementation and training for firm associates.
• Coordinates with external IT support team on IT tickets.

Business Operations & Office Administration Support:

• Processes and reconciles employee expense reimbursements for journal entries.
• Supports closing out the end of month and monthly billing activities, including drafting accurate client invoices.
• Tracks and manages reconciliation of third-party vendor accounts.
• Maintains shared office space by coordinating maintenance items with building managers, ensuring office is properly stocked with office supplies, food and beverages, and coordinating conference room reservations. Helps with registration, set up, and tear down for firm events.
• Coordinates ordering of firm-branded marketing collateral and promotional items for internal and external use. Participates in the planning and execution of events for the firm and the firms' leaders
• Provides backup and support to Growth and Communications Manager as needed to balance workload and support special projects. Supports the Sr. Director of Business Operations with administrative and business tasks, communications, and project management.

What You'll Bring

• Two or more years of administration experience in a small business environment.
• Associate's degree in business administration or related field or equivalent experience.
• Excellent interpersonal and communication skills through verbal, listening, and written communication, with people from diverse backgrounds and experience.
• Spanish speaking would be preferred, but not required.
• One or more years of experience in providing HR support, general office administration, payroll, accounts receivable, and employee benefit administration, preferably in a small business.
• Proficient skills in Microsoft Suite especially Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
• Additional knowledge of the following web-based applications preferred, but not required: accounting software, project management, payroll processing systems, artificial intelligence platforms, cloud-based graphic design software, and software-as-a-service platforms.

What You'll Get

• A chance to collaborate with the best in the biz at the beginning stages of a growing company in an incredibly in-demand industry
• Super flexible and remote/hybrid environment. Despite our ROWE (results-only-work-environment), we're a culturally strong and close knit team.
• Competitive compensation package including year-end bonus
• 401(k) with safe harbor match
• Home office + data stipend
• Paid time off + paid voluntary time
• Access to centralized co-working spaces in downtown GR
• Paid parental + medical leave

We believe that diversity, equity, and inclusion are not only essential values but also powerful drivers of our innovation and success both internally and with our clients. We invite individuals from all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, hairstyles, or any other characteristic to join us in our mission to enrich the world of work and create workplaces where diversity is not just acknowledged but celebrated. Together, we will build a company that reflects the rich diversity of the world around us, driving positive change within our organization and our clients.

Additional Postings available from Cooper People Group