Business Operations & Marketing Coordinator

FGS Global Inc; Washington (District of Columbia); On-site; USD 55,000 - 75,000; Full time

Job summary

FGS Global seeks a proactive Business Operations & Marketing Coordinator to support the Singapore office’s operational backbone and drive marketing and business development efforts. You will work with senior team members on CRM, events, and client engagement.

The role suits someone who enjoys variety, owns processes, and wants growth into a broader business function. Fresh graduates welcome; 1–2 years in ops or marketing is ideal.

Qualifications

• 1-2 years of experience in operations, administrative, or marketing coordination.
• Experience with CRM systems (Salesforce, HubSpot, or similar) preferred.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills in English; Mandarin or other regional languages would be a plus.
• Proficiency in Microsoft Office (Excel, PowerPoint, Outlook).
• Comfortable handling confidential information with discretion.
• A proactive, "can-do" attitude with genuine interest in how a professional services business operates and grows.

Responsibilities

• CRM and data management: maintain CRM records and generate reports.
• Relationship and stakeholder coordination: manage non-client relationships and be a point of contact.
• Client events and marketing support: plan events, guest lists, and on-site coordination.
• Coordinate with marketing on collateral and communications.
• Office operations and admin: vendor coordination, supplies, diary management, travel, expenses, PO.
• Ad hoc projects and research to support BD and market insights.

Skills

CRM systems

Data management

Organization

English communication

Mandarin (plus)

Microsoft Office

Tools

Salesforce

HubSpot

Microsoft Office

Job description

Business Operations & Marketing Coordinator

Role Description

Business Operations & Marketing Coordinator

Overview of the Firm

FGS Global helps the world's most influential leaders move minds and markets. Working where business, government, and public opinion intersect, we advise CEOs, boards, and leadership teams at the most consequential moments.

We work as one team across geographies and disciplines - bringing together specialists with backgrounds in communications, finance, law, government, journalism, data science, and digital. Whatever the moment demands, we combine multidimensional perspectives to help leaders anticipate what's next, engage the stakeholders who matter, and drive meaningful outcomes.

Across 31 global offices, we draw on the full depth of the firm so clients can operate with clarity, act with confidence, and lead with trust. This collaborative approach has established FGS as a market leader: we are consistently ranked Band 1 for Crisis & Risk Management and Litigation Support by Chambers and Partners, and were ranked the #1 Global M&A PR firm by deal value and deal count for four consecutive years (Mergermarket, 2025).

The Role

We are looking for a proactive, detail-oriented Business Operations & Marketing Coordinator to support the smooth running of the Singapore office and help drive forward marketing and business development activity. This role suits someone who enjoys variety, takes ownership of operational processes, and wants to grow into a broader business role over time. You will work closely with senior team members on both the operational backbone of the office and the external-facing marketing and client engagement efforts.

Responsibilities

CRM and data management

Own day-to-day maintenance of the CRM system, ensuring contact records, client data, and pipeline information are accurate and up to date

Generate reports and pull data to support business development and client reporting needs

Relationship and stakeholder coordination

Support management of non-client relationships, including vendors, partners, and other external stakeholders

Act as a point of contact for internal and external queries related to office operations

Client events and marketing support

Support planning and execution of client events including logistics, guest lists, and on-site coordination

Coordinate with the marketing team on collateral, event materials, invitations, and follow-up communications

Help track and report on event outcomes and attendee engagement

Business growth mindset

Proactively identify opportunities to improve office processes, marketing coordination, or business development support

Bring ideas to the team on how operational and marketing functions can better support business growth

Office operations and administrative support

Manage general office operations, including vendor coordination, supplies, and facilities-related requests

Provide diary management, travel coordination, and scheduling

Process expenses and manage purchase order (PO) numbers, liaising with finance as needed

Maintain office administrative systems and documentation

Ad hoc projects and research

Conduct research to support business development, client pitches, or market insights as needed

Take on ad hoc projects across operations and marketing as priorities arise

Desired Skills & Qualities

1-2 years of experience in an operations, administrative, or marketing coordination role. Fresh graduates also welcome to apply

Experience with CRM systems (e.g., Salesforce, HubSpot, or similar) preferred

Strong organizational skills with the ability to manage multiple priorities and deadlines

Excellent written and verbal communication skills in English; Mandarin or other regional languages would be a plus

Proficiency in Microsoft Office (Excel, PowerPoint, Outlook)

Comfortable handling confidential information with discretion

A proactive, "can-do" attitude with genuine interest in how a professional services business operates and grows