Business Operations Manager, Infrastructure Data Centers

Meta; United States; On-site; USD 143,000 - 198,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits

Job summary

Meta’s Infrastructure Data Center (IDC) organization seeks a Staff Business Operations professional to drive operational strategy, planning, and execution across a global hyperscale data center portfolio. You will define success metrics, allocate resources, and translate capacity goals into scalable operational frameworks.

You’ll collaborate with engineering, finance, and real estate to guide decisions and prepare briefing materials for IDC leadership.

Qualifications

• 6+ years of experience in program management, project management, strategy, management consulting, finance, or operations.
• 2+ years of experience supporting senior executives as a program manager or Chief of Staff.
• Quantitative, analytical, and conceptual problem-solving skills with business acumen.
• Strong written and verbal communication with clear presentation skills.
• Proven track record of organizing and executing strategy projects that deliver results.
• Ability to work autonomously and manage top priorities across teams.
• Experience partnering with cross-functional leadership to turn insights into action.
• Experience with MS and Google Suites, and advanced Excel skills.

Responsibilities

• Define and lead the operational strategy for the IDC organization, including long-range planning and portfolio prioritization across global programs.
• Lead annual and semiannual planning cycles, including budget forecasting and resource allocation.
• Design operational rhythms and escalation protocols to improve decision-making velocity.
• Identify inefficiencies and standardize processes across regions and facility types.
• Translate infrastructure strategy into structured analytical frameworks to drive decisions.
• Prepare briefing materials and memos for executive and cross-functional audiences.
• Manage high-priority workstreams with pre-reads, action tracking, and outcomes dissemination.
• Draft internal communications and coordinate with Infra Internal Comms for leadership messaging.

Skills

Program management

Strategy

Management consulting

Finance

Operations

Executive support

Prose & presentation

Cross-functional collaboration

Excel

Google Workspace

Education

BA/BS or MBA

Tools

Microsoft Excel

Google Workspace

Job description

Meta's Infrastructure organization is responsible for designing, building, and operating one of the world's largest data center networks. As a Staff Business Operations professional embedded within the Infrastructure Data Center (IDC) organization, you will drive operational strategy, planning, and execution across a global portfolio of hyperscale data center facilities. In this role, you will define how the organization measures success, allocates resources, and navigates complex cross-functional dependencies — translating infrastructure capacity goals into actionable operational frameworks that scale with Meta's growth.

Business Operations Manager, Infrastructure Data Centers Responsibilities:

• Define and lead the operational strategy for the Infrastructure Data Center organization, including long-range planning, and portfolio prioritization across global programs
• Lead annual and semiannual planning cycles for the IDC organization, including budget forecasting, resource allocation, and goal-setting processes aligned to infrastructure capacity roadmaps
• Design and implement operational rhythms — including business reviews, program status cadences, and escalation protocols — that improve organizational decision-making velocity
• Identify systemic inefficiencies in data center operations workflows and lead initiatives to standardize processes across regions and facility types
• Translate ambiguous infrastructure strategy questions into structured analytical frameworks, synthesizing inputs from engineering, finance, and real estate to drive decisions
• Serve as a strategic thought partner to IDC leadership, preparing briefing materials, decision memos, and narrative documents for executive and cross-functional audiences
• Build and execute upon a review structure of high-priority workstreams, ensuring a sensible cadence, coaching on pre-reads, tracking of action items, and dissemination of outcomes
• Draft internal communications on behalf of org leaders, including long-form posts and live presentations. Follow up diligently on action items and review outcome
• Prepare briefing documents for executive leadership reviews. Coordinate and prepare pre-read materials, daily briefings, and week-ahead summaries for executive review
• In partnership with Infra Internal Comms, draft and manage internal communications on behalf of organizational leaders, including long-form posts and live presentations, reorganization announcements and Q&As
• Drive strategic internal initiatives and ensure progress on priority workstreams, help build decision-making frameworks and deliverables
• In partnership with the admin team, we will lead the planning and execution of all-hands and offsite events
• In partnership with HR, build and execute upon an onboarding structure that enables new hires to ramp up efficiently and effectively

Minimum Qualifications:

• 6+ years of experience with program management, project management, strategy, management consulting, finance, or operations
• 2+ years of experience supporting senior executives, directors and above as a program manager or Chief of Staff
• Quantitative, analytical, and conceptual problem-solving skills combined with business acumen
• Effective prose and clear presentation skills with a high level of craftsmanship
• Experience in problem-solving both individually and in a group setting. Proven track record of organizing, developing, and executing strategy projects that deliver results
• Experience operating autonomously and in a highly organized fashion to track top organizational priorities, identify efficiencies and drive alignment across teams
• Experience partnering with cross-functional leadership to turn insights into action
• Experience with Microsoft and Google Suites, advanced skills in Excel. Experience in navigating business structures while maintaining confidentiality and discretion

Preferred Qualifications:

• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• BA/BS degree in science, business, or finance, or an MBA
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Infrastructure experience in an engineering, financial, project management, or operational capacity

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].

$143,000/year to $198,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.