Business Operations Manager, Infrastructure Data Centers

Meta; Menlo Park (CA); On-site; USD 143,000 - 198,000; Full time

Job summary

Meta is seeking a Staff Business Operations Manager for the Infrastructure Data Centers (IDC) group. You will define strategic direction, lead long-range planning, and prioritize a global portfolio of hyperscale facilities to align resources with growth.

You will build and maintain executive-ready briefs, drive cross-functional coordination with engineering, real estate, and finance, and shape metrics that measure organizational success and capacity delivery.

Qualifications

• 6+ years of program/operations experience with demonstrated impact.
• Strong analytical and problem-solving skills with business acumen.
• Excellent written and verbal communication; capable of executive-level briefs.

Responsibilities

• Define and lead the operational strategy for IDC globally.
• Lead annual and semiannual planning cycles including budget forecasting.
• Design and implement rhythms for reviews, cadences, and escalation protocols.
• Identify and standardize inefficient workflows across regions.
• Translate infrastructure capacity goals into actionable frameworks.
• Prepare briefing materials for executive leadership and cross-functional audiences.
• Draft internal communications and coordinate pre-reads and action tracking.
• Oversee onboarding, all-hands planning, and HR collaboration to ramp new hires.

Skills

Program management

Quantitative analysis

Analytical thinking

Presentation skills

Cross-functional collaboration

Excel / Sheets

Tools

Microsoft Suite

Google Suite

Job description

Meta's Infrastructure organization is responsible for designing, building, and operating one of the world's largest data center networks. As a Staff Business Operations professional embedded within the Infrastructure Data Center (IDC) organization, you will drive operational strategy, planning, and execution across a global portfolio of hyperscale data center facilities. In this role, you will define how the organization measures success, allocates resources, and navigates complex cross-functional dependencies — translating infrastructure capacity goals into actionable operational frameworks that scale with Meta's growth.Business Operations Manager, Infrastructure Data Centers Responsibilities:Define and lead the operational strategy for the Infrastructure Data Center organization, including long-range planning, and portfolio prioritization across global programsLead annual and semiannual planning cycles for the IDC organization, including budget forecasting, resource allocation, and goal-setting processes aligned to infrastructure capacity roadmapsDesign and implement operational rhythms — including business reviews, program status cadences, and escalation protocols — that improve organizational decision-making velocityIdentify systemic inefficiencies in data center operations workflows and lead initiatives to standardize processes across regions and facility typesTranslate ambiguous infrastructure strategy questions into structured analytical frameworks, synthesizing inputs from engineering, finance, and real estate to drive decisionsServe as a strategic thought partner to IDC leadership, preparing briefing materials, decision memos, and narrative documents for executive and cross-functional audiencesBuild and execute upon a review structure of high-priority workstreams, ensuring a sensible cadence, coaching on pre-reads, tracking of action items, and dissemination of outcomesDraft internal communications on behalf of org leaders, including long-form posts and live presentations. Follow up diligently on action items and review outcomePrepare briefing documents for executive leadership reviews. Coordinate and prepare pre-read materials, daily briefings, and week-ahead summaries for executive reviewIn partnership with Infra Internal Comms, draft and manage internal communications on behalf of organizational leaders, including long-form posts and live presentations, reorganization announcements and Q&AsDrive strategic internal initiatives and ensure progress on priority workstreams, help build decision-making frameworks and deliverablesIn partnership with the admin team, we will lead the planning and execution of all-hands and offsite eventsIn partnership with HR, build and execute upon an onboarding structure that enables new hires to ramp up efficiently and effectivelyMinimum Qualifications:6+ years of experience with program management, project management, strategy, management consulting, finance, or operationsQuantitative, analytical, and conceptual problem-solving skills combined with business acumenEffective prose and clear presentation skills with a high level of craftsmanshipExperience in problem-solving both individually and in a group setting. Proven track record of organizing, developing, and executing strategy projects that deliver resultsExperience operating autonomously and in a highly organized fashion to track top organizational priorities, identify efficiencies and drive alignment across teamsExperience partnering with cross-functional leadership to turn insights into actionExperience with Microsoft and Google Suites, advanced skills in Excel. Experience in navigating business structures while maintaining confidentiality and discretionPreferred Qualifications:Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologiesDemonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)Infrastructure experience in an engineering, financial, project management, or operational capacityAbout Meta:Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].$143,000/year to $198,000/year + bonus + equity + benefitsIndividual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.