Fleet Operations Manager, Data Center Infrastructure

Meta; New Albany (OH); On-site; USD 163,000 - 238,000; Full time

Benefits offered by this job

Bonus potential

Equity

Benefits

Job summary

Meta seeks an experienced Fleet Operations Manager to lead a global DC hardware operations team. You will guide the maintenance of server hardware, establish performance metrics, and drive strategic initiatives across sites.

Emphasis on data analytics, automation, and scalable processes is essential. You will act as incident manager during large events, coordinate with stakeholders, and mentor engineers to grow leadership and technical capabilities in a fast-paced 24/7 environment.

Qualifications

• BS/BA/BEng in a technical field or commensurate experience
• Travel up to 30% required
• 5+ years of experience managing technical teams
• 10+ years engineering/operations experience in a mature environment
• Experience with data center infrastructure, power, cooling, and networks
• Structured cabling and project/incidents/vendor management
• Data-driven decision making and cross-functional collaboration
• Ability to influence and adapt teams to meet company needs

Responsibilities

• Build and lead a geographically dispersed DC operations team
• Manage maintenance and operation of server hardware at scale
• Provide strategic direction for site and fleet operations
• Drive continuous improvement through data analytics
• Act as incident manager during major events and coordinate cross-functional teams
• Develop ownership, innovation, collaboration, accountability, and safety culture
• Mentor engineers and support career growth
• Report global insights and share learnings with peers

Skills

Team leadership

Data analytics

Project management

Linux

Automation

Networking

OS repair

Communication

Data center operations

Education

BS, BA, or BEng in a technical field

Tools

Monitoring tools

Automation tools

Job description

Meta is seeking a forward-thinking, experienced individual to join the Data Center Fleet Operations team. The Fleet Operations Manager is accountable for managing and leading a geographically dispersed team, delivering SLA/KPI's related to production server hardware, resolution of systemic technical issues, and repairs throughout the assigned geographic region of data centers. We are looking for someone who can prioritize competing work based on impact, deadlines, and stakeholder needs in a 24/7 data center operations environment. The ideal candidate is an IT professional with strong leadership skills and experience in Server Hardware, Project Management, Quality Management, Data Analytics, Networks, OS repair, Linux and Automation, ideally in a datacenter environment. Experience managing servers in a large-scale distributed environment is important for success in this role.

Fleet Operations Manager, Data Center Infrastructure Responsibilities:

• Build and lead a geographically dispersed, high-performing data center operations team, developing both the technical capabilities and leadership qualities of engineers
• Establish and manage a Data Center Operations Team accountable for the maintenance and operation of server hardware and supporting infrastructure at scale
• Become a technical expert in Meta's infrastructure, including platforms, tools, systems, architecture, workflows, and performance
• Provide strategic direction, guidance, and support for site and fleet-level operations
• Analyze and drive continuous improvement in the engineering and operational performance of our data centers
• Employ data analytics to identify inefficiencies, opportunities, exceptions, and correlations in a complex, highly-interconnected, technical environment. Enable rapid and effective problem solving, along with proactive identification and mitigation of risks and issues
• Collaborate with cross-functional partner teams to ensure fleet health and maintain targeted capacity levels, resulting in optimized operations, minimized downtime, and seamless scalability
• Evolve and optimize processes in a globally consistent way to allow Meta to scale and grow effectively
• Support and mentor engineers in their day-to-day work, as well as in finding opportunities to develop and grow based on their areas of strength and interest
• Foster an environment of ownership, innovation, collaboration, accountability, continuous improvement, and safety
• Conduct performance management for a technical engineering team, providing clear expectations and goals
• Assume the role of incident manager during large-scale, site-wide, and region-wide production-impacting events, as the primary point of contact for your site. This requires working cross-functional to scope problems, mitigate risks, affect fixes, and communicate the nature, status, and resolution plan for incidents
• Support and contribute thought leadership to the development and implementation of business practices, processes and automated tooling
• Develop deep knowledge and ownership of a hyper-scale computing fleet through the use of data analysis to identify trends and systemic issues and opportunities
• Reporting out globally and sharing with peers as appropriate

Minimum Qualifications:

• BS, BA, or BEng in a technical field or commensurate experience
• Ability to travel up to 30% is required
• Experience participating in or leading technical projects related to areas such as process improvement, technology, and/or automation, including bringing in additional expertise as needed
• 5+ years of experience managing teams of technical resources, including people and performance management responsibilities
• Understanding of data center infrastructure and/or operations, including power, cooling, and/or network systems
• Structured cabling
• And management of projects, incidents, and vendors
• Experience using data and metrics to drive decision-making
• Ability to influence effectively, working on cross-functional teams to advance the needs of the company and adapting teams to meet these needs
• 10+ years of engineering or operations experience, preferably in a mature engineering or operations environment, working with cross-functional teams
• Ability to communicate effectively, in a clear and concise manner, appropriately tailoring messages to the audience

Preferred Qualifications:

• Experience leading technical resources using Linux or an equivalent OS to support hardware systems in a complex IT environment
• Experience in large-scale data center hardware deployments and building scalable infrastructure
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Knowledge of the interdependencies of data center functions and technologies, including electrical, cooling, structured cabling, security, and network
• Six Sigma knowledge/certification
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience with large-scale AI implementations and the use of AI to drive automation
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affir We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].

$163,000/year to $238,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.