Business Operations Manager

ManpowerGroup Global Inc.; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

An innovative firm is seeking a Business Operations Manager to drive operational excellence and foster collaboration across various business units. This role is essential for aligning business objectives with operational strategies and implementing best practices. You will work closely with business leaders to enhance efficiency, support operational teams, and facilitate change management initiatives. If you have a passion for operational success and a strong analytical background, this is your chance to make a significant impact in a dynamic environment.

Qualifications

• 7+ years of progressive operations experience.
• Proven success as a business partner in operational strategies.

Responsibilities

• Collaborate with business leaders to align operational strategies.
• Analyze performance metrics to identify areas for improvement.

Skills

Operational Strategy Development

Data Analysis

Stakeholder Management

Change Management

Education

Bachelor’s Degree

Job description

Job Description - Business Operations Manager (0033198)

Location: United States (Remote)

The Business Operations Manager will serve as a key liaison between the Business Operations Function and the assigned Brand/Specialty, fostering collaboration and driving operational excellence. This role is crucial in aligning business objectives with operational strategies, implementing best practices, and contributing to the overall success of the organization.

Making an Impact

Strategic Alignment:

• Collaborate with assigned business leaders to understand their goals and objectives, and align operational strategies accordingly.
• Act as a strategic partner, providing insights and recommendations to enhance operational efficiency and effectiveness.

Cross Functional Collaboration:

• Foster strong relationships with key stakeholders across different business units and within Business Operations Engines.
• Work collaboratively with teams such as Talent Operations, Client Operations, and Service and Order to Cash for seamless integration of operations with overall business strategies.

Operational Planning and Support:

• Assist in the development of operational plans that support the organization's strategic objectives.
• Provide guidance and support to operational teams, helping them navigate challenges and achieve performance targets.

Performance Analysis:

• Analyze operational performance metrics and KPIs to identify trends, areas for improvement, and opportunities for optimization.
• Collaborate with analytics and internal reporting teams to develop and implement data-driven insights.

Change Management:

• Facilitate the implementation of operational changes, ensuring smooth transitions and minimal disruption to business activities.
• Act as a change agent, promoting a positive and adaptive culture within the operations department.

Communication and Reporting:

• Communicate regularly with business leaders to provide updates on operational initiatives, milestones, and performance metrics.
• Partner with reporting/analytics teams to prepare and present comprehensive reports highlighting key operational achievements, challenges, and recommendations for improvement.

Your Typical Day and Other Key Details

Your typical day will involve collaborating with the assigned brand/specialty leadership team to identify needs, prioritize initiatives, and execute operational priorities. You will partner closely with the Business Operations leadership team across all pillars to align business needs with the operating model, focusing on talent and client experience.

Qualifications

Required:

• A Bachelor’s degree or equivalent experience
• 7+ years of progressive operations (or related) experience
• Proven success as a business partner
• Experience in developing and executing operational strategies
• Strong data and analytical capabilities

Nice to Have:

• A Bachelor’s degree or equivalent experience

ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy, age, gender, gender identity or expression, sexual orientation, veteran status, political ideology, or disabilities.

We are committed to ensuring equal employment opportunity for all. Reasonable accommodations during the interview process are available. Please contact [e-mail] for assistance.