Business Operations Manager

STV Incorporated; New York, Northern (NY, KY); Hybrid; USD 150,000 - 171,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) Plan

Paid Time Off

Job summary

STV Incorporated in the Northeast region seeks a dedicated Northeast Business Operations Manager to improve staffing, operations, and financial performance across PMCM projects. You will partner with leadership to align workforce planning with regional growth and client commitments, coordinating across finance, marketing, and legal teams.

The role emphasizes operational excellence, budgeting, and reporting, with frequent collaboration on strategic initiatives and performance dashboards.

Qualifications

• Bachelor's degree in Business, Operations Management, Engineering, Construction Management, or a related field preferred.
• Progressive experience supporting project controls, business management, or program administration within engineering, consulting, construction, or professional services environments.
• Preference with Program and Construction Management experience in business operations.
• Experience with workforce planning, staffing coordination, budgeting, financial tracking, and operational reporting.
• Strong understanding of project delivery processes and business operations.
• Demonstrated ability to manage multiple priorities in a fast‑paced environment.
• Excellent communication, organizational, problem‑solving, and relationship management skills.
• Proficiency with Microsoft Office Suite and business management systems.

Responsibilities

• Partner with the Regional Director to maintain staffing plans, workforce forecasts, and resource allocations.
• Monitor project schedules and staffing requirements, helping identify upcoming resource needs and potential gaps.
• Work in close collaboration with the Operations Director and Finance manager to promote healthy and financially responsible business practices.
• Support onboarding, mobilization, and deployment efforts for new employees and project teams.
• Track regional operating costs, expenses, and project financial performance.
• Support reporting initiatives, executive summaries, staffing updates, and performance dashboards.

Skills

Staffing coordination

Workforce planning

Operations management

Project coordination

Financial tracking

Cross-functional collaboration

Education

Bachelor's degree in Business/Operations/Engineering/Construction Management

Tools

Microsoft Office Suite

Business management systems

Job description

STV is seeking a Northeast Business Operations Manager to support the operational, staffing, and business performance of the Northeast & New England region for our Program and Construction Management operating group. This role serves as a business partner to the Regional Director and the PMCM Operations Director, helping drive operational excellence across multiple projects, business units, and field teams while ensuring alignment with financial goals, workforce planning initiatives, and client commitments. The ideal candidate is a highly organized operations professional with experience in business acumen, experience coordinating staffing and resource needs, and the ability to collaborate across project teams, such as finance, marketing, legal, and other corporate functions. This individual will play a critical role in supporting regional growth, operational consistency, and overall project delivery performance.

Key Responsibilities

• Regional Operations & Workforce Planning
• Support day-to-day operational activities with program and project managers across the Northeast/New England region to ensure efficient project performance and resource utilization.
• Partner with the Regional Director to maintain organizational staffing plans, workforce forecasts, and resource allocations.
• Monitor project schedules and staffing requirements, helping identify upcoming resource needs and potential gaps.
• Work in close collaboration with the Operations Director and Finance manager to promote healthy and financially responsible business practices to drive business performance.
• Support when needed onboarding, mobilization, and deployment efforts for new employees and project teams.
• Track regional operating costs, expenses, and project financial performance.
• Financial & Business Performance Support
• Work closely with program and project managers to maintain progress against financial targets.
• Assist in monitoring regional financial performance and operational metrics.
• Support reporting initiatives, executive summaries, staffing updates, and performance dashboards.
• Help ensure operational activities remain aligned with regional business objectives and financial targets.
• Business Development Pursuit Support
• Assist the Regional Director and Capture Managers with proposal strategies, market research, pipeline management, and pursuit planning.
• Support proposal development efforts, including staffing strategies, fee development, and resource planning.
• Coordinate with Operations leadership to establish proposal pricing and labor rates.
• Identify and evaluate staff availability for upcoming pursuits and project opportunities.
• Collaborate with Marketing and Legal teams to identify and resolve pursuit-related risks and requirements.
• Cross-Functional Leadership & Collaboration
• Foster collaboration across other PMCM regional teams and promote a One STV approach to project delivery and pursuit opportunities.
• Coordinate with project managers, operational leaders, administrative staff, clients, subcontractors, and teaming partners.
• Support process improvement initiatives that enhance operational consistency, efficiency, and quality across the region.

Qualifications

• Bachelor's degree in Business, Operations Management, Engineering, Construction Management, or a related field preferred.
• Progressive experience supporting project controls, business management, or program administration within engineering, consulting, construction, or professional services environments.
• Preference with Program and Construction Management experience in business operations.
• Experience with workforce planning, staffing coordination, budgeting, financial tracking, and operational reporting.
• Strong understanding of project delivery processes and business operations.
• Demonstrated ability to manage multiple priorities in a fast‑paced environment.
• Excellent communication, organizational, problem‑solving, and relationship management skills.
• Proficiency with Microsoft Office Suite and business management systems.

Up to 25% travel required.

Why Join STV

At STV, you'll help shape the operational strategy and performance of one of the firm's largest regions while partnering directly with leadership on workforce planning, business growth, and project delivery initiatives. This role offers the opportunity to make a measurable impact across regional operations while supporting STV's commitment to excellence, collaboration, and client service.

Compensation Range: $149,671.54 - $171,053.19

STV offers the following benefits

• Health insurance, including an option with a Health Savings Account
• Dental insurance
• Vision insurance
• Flexible Spending Accounts (Healthcare, Dependent Care and Transit and Parking where applicable)
• Disability insurance
• Life Insurance and Accidental Death & Dismemberment
• 401(k) Plan
• Retirement Counseling
• Employee Assistance Program
• Paid Time Off (starting at 16 days)
• Paid Holidays (9 days)
• Back-Up Dependent Care (up to 10 days per year)
• Parental Leave (up to 80 hours)
• Continuing Education Program
• Professional Licensure and Society Memberships

STV is committed to paying all of its employees in a fair, equitable, and transparent manner. The listed pay range is STV’s good‑faith salary estimate for this position. Please note that the final salary offered for this position may be outside of this published range based on many factors, including but not limited to geography, education, experience, and/or certifications.

STV is one of the top infrastructure-focused professional services firms in North America. Founded in 1912, STV advises, plans, designs, engineers and delivers the infrastructure that powers local economies, including transportation systems, buildings, water and other facilities. Headquartered in New York City, the company has more than 65 offices and 3,300 employees who reimagine the solutions and structures that connect our communities.

The firm is ranked 32nd in Engineering News-Record’s Top 500 Design Firms survey and is 10th in its transportation category.

STV is deeply committed to investing in its people and creating a world-class employee experience. We are passionate about mentoring, coaching and cultivating our talent because we know they are destined to become the next generation of industry leaders. We’re also committed to delivering formative career experiences – and we do that by providing challenging and unique work experiences, by mapping multiple ways to advance (beyond the traditional career ladder!) and by recognizing those who successfully chart new and exciting paths for the firm.

We value a wide range of perspectives and experiences, without regard to any factor or characteristic, regardless of whether it is a category protected by federal, state and/or local law, making them an integral part of how we work. Our approach ensures that every individual is respected, heard, and given opportunities to contribute meaningfully.

We remove barriers and create pathways for growth, embedding fairness into our daily operations.

Learn more at stvinc.com.

STV exists to make communities better through innovative solutions that connect people, places and the present to the future. Our local teams throughout the country deeply understand the needs of their communities and have the expertise to provide solutions. We are also committed to giving back to our communities and our neighbors through volunteering and philanthropic activities; fundraising events; scholarships, internships, and mentoring; and sustainability and community improvement projects.

STV provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.