Business Operations Manager

STV, Inc.; New York (NY); On-site; USD 150,000 - 171,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) Plan

Paid Time Off

Paid Holidays

Parental Leave

Continuing Education Program

Job summary

STV, Inc. Northeast Business Operations Manager is sought to support operational, staffing, and business performance for the Northeast & New England region.

The role partners with the Regional Director and PMCM Operations Director to drive operational excellence across projects, staffing, and financial targets. Ideal candidates are organized, with experience coordinating staffing, budgeting, and cross-functional collaboration across finance, marketing, legal, and other functions.

Qualifications

• Bachelor's degree in Business, Operations Management, Engineering, Construction Management, or a related field preferred.
• Progressive experience supporting project controls, business management, or program administration in engineering, consulting, construction, or professional services environments.
• Experience with workforce planning, staffing coordination, budgeting, financial tracking, and operational reporting.
• Strong understanding of project delivery processes and business operations.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication, organizational, problem-solving, and relationship management skills.
• Proficiency with Microsoft Office Suite and business management systems.

Responsibilities

• Support day-to-day operational activities with program and project managers across the Northeast/New England region to ensure efficient project performance and resource utilization.
• Partner with the Regional Director to maintain organizational staffing plans, workforce forecasts, and resource allocations.
• Monitor project schedules and staffing requirements, helping identify upcoming resource needs and potential gaps.
• Work with the Operations Director and Finance manager to promote financially responsible business practices.
• Assist onboarding, mobilization, and deployment for new employees and project teams.
• Track regional operating costs, expenses, and project financial performance.
• Maintain progress against financial targets and support reporting initiatives.
• Staffing strategy, pricing, and resource planning for proposals with Marketing and Legal teams.
• Foster cross-functional collaboration and drive process improvements across the region.

Skills

Staffing coordination

Operations management

Budgeting

Financial tracking

Communication

Team collaboration

MS Office

Education

Bachelor's degree

Tools

Business management systems

Job description

STV is seeking a Northeast Business Operations Manager to support the operational, staffing, and business performance of the Northeast & New England region for our Program and Construction Management operating group. This role serves as a business partner to the Regional Director and the PMCM Operations Director, helping drive operational excellence across multiple projects, business units, and field teams while ensuring alignment with financial goals, workforce planning initiatives, and client commitments.

The ideal candidate is a highly organized operations professional with experience in business acumen, experience coordinating staffing and resource needs, and the ability to collaborate across project teams, such as finance, marketing, legal, and other corporate functions. This individual will play a critical role in supporting regional growth, operational consistency, and overall project delivery performance.

Key Responsibilities

Regional Operations & Workforce Planning

• Support day-to-day operational activities with program and project managers across the Northeast/New England region to ensure efficient project performance and resource utilization.
• Partner with the Regional Director to maintain organizational staffing plans, workforce forecasts, and resource allocations.
• Monitor project schedules and staffing requirements, helping identify upcoming resource needs and potential gaps.
• Work in close collaboration with the Operations Director and Finance manager to promote healthy and financially responsible business practices to drive business performance.
• Support when needed onboarding, mobilization, and deployment efforts for new employees and project teams.
• Track regional operating costs, expenses, and project financial performance.

Financial & Business Performance Support

• Work closely with program and project managers to maintain progress against financial targets.
• Assist in monitoring regional financial performance and operational metrics.
• Support reporting initiatives, executive summaries, staffing updates, and performance dashboards.
• Help ensure operational activities remain aligned with regional business objectives and financial targets.

Business Development Pursuit Support

• Assist the Regional Director and Capture Managers with proposal strategies, market research, pipeline management, and pursuit planning.
• Support proposal development efforts, including staffing strategies, fee development, and resource planning.
• Coordinate with Operations leadership to establish proposal pricing and labor rates.
• Identify and evaluate staff availability for upcoming pursuits and project opportunities.
• Collaborate with Marketing and Legal teams to identify and resolve pursuit-related risks and requirements.

Cross-Functional Leadership & Collaboration

• Foster collaboration across other PMCM regional teams and promote a One STV approach to project delivery and pursuit opportunities.
• Coordinate with project managers, operational leaders, administrative staff, clients, subcontractors, and teaming partners.
• Support process improvement initiatives that enhance operational consistency, efficiency, and quality across the region.

Qualifications

• Bachelor's degree in Business, Operations Management, Engineering, Construction Management, or a related field preferred.
• Progressive experience supporting project controls, business management, or program administration within engineering, consulting, construction, or professional services environments. Preference with Program and Construction Management experience in business operations.
• Experience with workforce planning, staffing coordination, budgeting, financial tracking, and operational reporting.
• Strong understanding of project delivery processes and business operations.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Excellent communication, organizational, problem-solving, and relationship management skills.
• Proficiency with Microsoft Office Suite and business management systems.

Up to 25% travel required.

Why Join STV

At STV, you'll help shape the operational strategy and performance of one of the firm's largest regions while partnering directly with leadership on workforce planning, business growth, and project delivery initiatives. This role offers the opportunity to make a measurable impact across regional operations while supporting STV's commitment to excellence, collaboration, and client service

Compensation Range:

$149,671.54 - $171,053.19

STV offers the following benefits

• Health insurance, including an option with a Health Savings Account
• Dental insurance
• Vision insurance
• Flexible Spending Accounts (Healthcare, Dependent Care and Transit and Parking where applicable)
• Disability insurance
• Life Insurance and Accidental Death & Dismemberment
• 401(k) Plan
• Retirement Counseling
• Employee Assistance Program
• Paid Time Off (starting at 16 days)
• Paid Holidays (9 days)
• Back-Up Dependent Care (up to 10 days per year)
• Parental Leave (up to 80 hours)
• Continuing Education Program
• Professional Licensure and Society Memberships

STV is committed to paying all of its employees in a fair, equitable, and transparent manner. The listed pay range is STV's good-faith salary estimate for this position. Please note that the final salary offered for this position may be outside of this published range based on many factors, including but not limited to geography, education, experience, and/or certifications.

We know great candidates don't always meet every qualification, and research shows women and people of color are less likely to apply unless they do. At STV, we believe strong talent comes from a wide range of backgrounds, and your skills and experience may align with this or another opportunity as we continue to grow.