BUSINESS OPERATIONS COORDINATOR

Peoplefluent; Lansing, Northern (MI, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

University of Michigan Health - Sparrow is seeking a Business Operations Coordinator in Lansing, MI. The role focuses on managing substance abuse testing programs, serving as a central information source for OHS data, and supporting client relationships and profiles.

The position requires strong MS Office skills, data management experience, and the ability to work independently with confidentiality and a team-oriented approach.

Qualifications

• Advanced computer skills in Microsoft Office (Word, Excel, Outlook, Access, Power Point).
• Strong analytical skills and high level of attention to detail and accuracy.
• Excellent written and oral communication skills.
• Ability to maintain high level of confidentiality.
• Strong teamwork and organizational skills.
• Experience with health care data management and reporting.

Responsibilities

• Enter and maintain all business profiles for OHS and client companies.
• Enter and maintain financial records and liaise with Sparrow PFS and Accounting.
• Interpret data and provide ongoing reports.
• Invoicing and coding for sites offering Occupational Health Services.
• Assist with AP/AR management for the department.
• Collaborate with OH team on marketing services and pricing.
• Assist with timekeeping of staff.

Skills

MS Office

Analytical skills

Communication skills

Confidentiality

Teamwork

Time management

Education

Associate degree in Business/IT/related field

High school diploma/GED + 2 years health care data management experience

Tools

Microsoft Office

Job description

Job ID: 55668

Positions Location: Lansing, MI

Description:

Positions Location: Lansing, MI

Job Description

General Purpose of Job: The Business Operations Coordinator which may include, but not limited to: offering assistance in managing the substance abuse testing programs maintained by Sparrow Occupational Health Services for its customers, being a central information source for OHS information, data and reports, assists Marketing Representative with Business Relationships, and maintains current profiles and develops new company profiles for all OHS client companies.

Essential Duties:

• Enters and maintains all business profiles for OHS. This includes designing, upgrading, and maintaining the completeness of all company information and procedure specifics.
• Enters and maintains financial records and data for leaders and company customers and acts as a liaison with Sparrow PFS and Accounting.
• Interpret data, analyze results using statistical techniques and provide ongoing reports.
• Invoicing and coding for certain sites offering Occupational Health Services.
• Assists department leaders with management of AP/AR for the department
• Works with occupational health team and PCS to ensure billing and collections are appropriately managed
• Works in collaboration with OH team in marketing services and determining competitive pricing
• Assist in management of substance abuse program including but not limited to: Performing random drug pools per company request and offering training to all OH sites as needed
• Assist with timekeeping of staff.

Required Responsibilities of the Caregiver:

• Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures.
• Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence).
• Role model behaviors that value the diversity of our caregivers, patients and customers and supports creating an environment that is inclusive, welcoming and respectful.
• Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank).
• Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities.
• Adheres to policies and procedures designed to avoid, prevent and reduce the spread of communicable diseases

Job Requirements

General Requirements Advanced computer skills in Microsoft Office programs (Word, Excel, Outlook, Access, Power Point)Strong analytical skills and high level of attention to detail and accuracy.Excellent written and oral communication skills.Excellent problem solving skills.Ability to make sound independent judgments and work independently and efficiently.Ability to maintain high level of confidentiality.Strong teamwork and organizational skills.Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job. Education Associate degree in Business, Information Technology, or related field or High school diploma/GED and 2 years experience with health care data management and reporting.

University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Job Family

Administrative/Clerical

Requirements:

Shift Days Degree Type / Education Level High School / GED Status Full-time Facility Match Any Experience Level Under 4 Years