Business Operations Coordinator

In-N-Out Burger; Franklin (TN); On-site; USD 52,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

FSA/Health Savings Account

401(k)/Profit Sharing Plan

Adoption Assistance

Education Reimbursement

Pet Insurance

Job summary

In-N-Out Burger, Inc. is seeking a full-time Business Operations Coordinator in Franklin, TN to provide high-level executive and administrative support to the EVP, Chief Strategy Officer. The role manages complex calendars, travel, meetings, and special projects, reporting to the Executive Assistant to the EVP.

The position requires discretion and strong organizational skills in a fast-paced environment. Ideal candidates have 3–5+ years of senior-level administrative experience, experience with

Qualifications

• 3-5+ years administrative experience supporting senior leaders.
• Experience providing executive and personal assistant support.
• Experience managing complex calendars and travel schedules.
• Experience providing administrative and office support.
• Store-level experience at In-N-Out Burger is a plus.
• Event planning experience for office parties and team outings.
• Advanced MS 365, MS Outlook, Google calendar, and calendar systems.
• Excellent time management and organizational skills.
• Strong interpersonal skills and discretion.

Responsibilities

• Manage EVP's complex calendar: meetings, appointments, conferences, travel.
• Coordinate personal appointments and calendars.
• Handle mail, packages, vendors, and office admin tasks.
• Copy, scan, file, and maintain records via Microsoft 365.
• Keep office supplies stocked and organized.
• Coordinate schedules across multiple calendars and use Outlook.
• Support travel: itineraries, folders, and expense reporting.
• Plan Tennessee events and team outings; assist charitable events.
• Prepare and route forms requiring signatures; maintain records.
• Serve as liaison between EVP and departments, clients, vendors.

Skills

Calendar management

Executive support

Travel arrangements

MS Outlook

MS 365

Personal assistant

Event planning

Vendors management

Discretion

Communication

Tools

Microsoft Outlook

Microsoft 365

Travel booking tools

Job description

Location: 1948 Double Double Drive, Franklin, TN

Work Type: Full-time

Department: Business Operations

Description & Requirements

Come join our family at In-N-Out Burger!

We have an excellent opportunity for a full time Business Operations Coordinator on the Business Operations team in Franklin, TN. The Business Operations Coordinator will provide high level, comprehensive executive and administrative support to the EVP, Chief Strategy Officer. This role will manage complex calendars and day-to-day logistics, coordinates meetings and events, special projects, and anticipates business and personal needs. This associate will report to the Executive Assistant to the EVP.

General Responsibilities

• Manage and maintain the Executive Vice President's complex calendar, scheduling meetings, appointments, conferences, and travel arrangements
• Coordinate personal appointments and manage personal calendar commitments
• Office Operations & Administration: Manage incoming mail and packages, including mail deliveries and vendors
• Copy, scan, file, and maintain records through Microsoft 365
• Maintain the office supply cabinet and keep office supplies stocked
• Manage multiple calendars, coordinate schedules, and set up meetings using tools such as Microsoft Outlook
• Travel support: Manage the executive travel calendar, prepare travel folders itineraries; Help manager both personal and business travel; Help with expense reporting
• Events: Manage and help plan Tennessee events and parties for the department, to include and Tennessee team outings and charitable events to support the In-N-Out Burger Foundations
• Coordinate with Executive Assistant to the EVP to prepare, gather, route, and manage forms requiring signatures Maintain organized records and follow up on documents through completion
• Serve as a liaison between the EVP and internal departments, clients, vendors, and external stakeholders
• Handle sensitive business and personal information with the highest levels of discretion, integrity, and confidentiality
• Manage special projects for the EVP and the department

Pay Range: $37.59-$40.00 per hour

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.

Office location: Franklin, TN

On-call availability for schedule changes and modifications; Flexibility to respond to after-hours communication when necessary

Benefits

• Excellent Benefits, to include Medical, Dental, Vision, Life Insurance, FSA’s, 401(k)/Profit Sharing Plan, Adoption Assistance, Education Reimbursement, Supplemental Health Plans and Pet Insurance

Qualifications

• 3-5+ years Administrative experience, supporting a senior manager, executive, or leader (preferred)
• Experience providing both executive and personal assistant support preferred
• Experience managing complex executive calendars and travel schedule
• Experience providing administrative, office, and personal support preferred
• In-N-Out Burger Store experience: Open to considering a L5 Associate or above; Store leadership experience preferred
• Event planning experience; Planning office parties, events, meeting, team outings
• Advanced MS 365, MS Outlook, Google calendar, and calendar management systems
• Excellent time management, project management, and organizational skills
• Strong calendar management and meeting coordination
• Outstanding interpersonal skills and ability to work closely with executives, leaders, and family members
• High degree of professionalism, discretion, and reliability

ABOUT In-N-Out Burger

In-N-Out Burger was founded in 1948 by Harry and Esther Snyder in Baldwin Park, California, and remains privately owned and operated. Under the direction of the Snyder family, the company has opened restaurants throughout California, Nevada, Arizona, Utah, Texas, Oregon, Colorado, Idaho, Washington and Tennessee. In-N-Out Burger’s menu has remained the same since 1948, and we have maintained a simple philosophy – serve only the highest quality product, prepare it in a clean and sparkling environment, and serve it in a warm and friendly manner. We have built a reputation for fresh, made-to-order foods prepared and served by friendly, well trained Associates.

In-N-Out Burger offers a competitive salary and comprehensive benefits package. We are an Equal Opportunity Employer by choice. Should there be a need, In-N-Out Burger will provide reasonable accommodation to complete the interview process upon request.