Administrative Assistant II - Family Office

In-N-Out Burger; Franklin (TN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

FSA

401(k)/Profit Sharing Plan

Adoption Assistance

Education Reimbursement

Pet Insurance

Job summary

In-N-Out Burger is seeking an Administrative Assistant II in Franklin, TN to support the Family Office department and the Senior Director. This full-time, in-office role covers calendar management, travel bookings, and expense oversight, ensuring confidential handling of sensitive information.

The candidate will collaborate with external professionals, prepare meeting materials, and assist with special projects across the team.

Qualifications

• Bachelor's degree preferred.
• 3-5 years of administrative experience, preferably in a family office, wealth management, or executive support environment.
• Experience with expense management systems such as Concur or QuickBooks preferred.
• General knowledge of finance, accounting, or investments preferred.
• Excellent written and verbal communication skills; ability to interact professionally with all levels of management.

Responsibilities

• Schedule meetings and manage department calendars.
• Answer phones and handle correspondence with discretion.
• Coordinate and book travel including flights, hotels, and car rentals.
• Manage expenses and receipts using travel and expense software like Concur.
• Prepare materials for meetings, including PowerPoint presentations and booklets for executives.
• Coordinate communications with attorneys, tax advisors, bankers, and investment managers.

Skills

Calendar management

Travel booking

Expense management

Confidentiality

Communication

Multi-tasking

Education

Bachelor's degree

Tools

Concur

QuickBooks

Job description

Come join our family at In-N-Out Burger!

The In-N-Out Burger Family Office Department has an excellent opportunity for a full-time Administrative Assistant II based in Franklin, TN. This position will report to the Senior Director of Family Office and will be responsible for supporting the administrative needs of the Family Office department, including direct support of the department Senior Director.

*This position is full-time, in-office only

General Responsibilities

• Responsible for administrative tasks and projects for the Family Office department, such as scheduling meetings, answering phones, handling requests, and managing correspondence
• Coordinate and book travel for the team, such as reserving flights, hotels, and car rentals
• Manage expenses and receipts for team, using travel and expense management software (i.e. Concur)
• Maintain confidential files, records, and sensitive information with a high degree of discretion
• Coordinate communications and document requests with outside professionals, including attorneys, tax advisors, bankers, insurance brokers, and investment managers
• Coordinate daily tasks with the team to optimize workflow
• Help manage department calendars, plan meetings, and execute the day-to-day administration
• Help with project management, such as creating and updating workflows, preparing and providing documentation to internal teams, and tracking information
• Assist with preparing, organizing, and distributing materials for meetings, including PowerPoint presentations and booklets for C-level and Executive meetings
• Coordinate department special events (i.e. lunches, parties, team outings)
• Develop strong working relationships throughout the company, and with outside organizations and vendors, as an extension of the Family Office team
• Be part of a team-oriented department and assist in other areas as needed

Work Schedule + Benefits

• Full-time position, Non-Exempt
• Pay Range is $25.96 - $30.00 per hour
• The above represents the expected pay range for this job requisition. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.
• Office Hours in Franklin, TN: Monday-Friday, 8:00 am-5:00 pm
• Department needs may call for occasional overtime
• Excellent Benefits, to include Medical, Dental, Vision, Life Insurance, FSA’s, 401(k)/Profit Sharing Plan, Adoption Assistance, Education Reimbursement, Supplemental Health Plans and Pet Insurance

Qualifications

• Bachelor's degree, preferred
• 3-5 years’ minimum experience in an administrative role, preferably within a family office, wealth management, private equity, financial services, or executive support environment
• Experience with expense management, such as Concur or QuickBooks, preferred
• General knowledge of or interest in finance, accounting, or investments, preferred
• Experience working with and supporting high net worth individuals is a plus
• Excellent written and verbal communication skills; ability to interact professionally with all levels of management
• Proven ability to manage multiple calendars
• Experience with coordinating and booking travel
• Exceptional attention to detail with a demonstrated ability to maintain accurate records, manage documentation, and handle data with a high degree of precision
• Strong problem-solving skills and a "no task is too small" mindset, with the ability to support both routine administrative functions and special projects
• Demonstrated ability to handle sensitive and confidential information with discretion, integrity, and professionalism
• Strong organizational and time-management skills with the ability to effectively prioritize multiple responsibilities and meet deadlines in a fast-paced environment
• Ability to work independently while contributing positively to a collaborative team environment
• Capacity to manage competing priorities while keeping sight of big-picture objective
• Resourceful, proactive, and adaptable with a willingness to assist across a variety of functions and take on tasks outside of core responsibilities as business needs evolve
• Strong customer service orientation and commitment to delivering exceptional support to internal and external stakeholders

ABOUT In-N-Out Burger

In-N-Out Burger was founded in 1948 by Harry and Esther Snyder in Baldwin Park, California, and remains privately owned and operated. Under the direction of the Snyder family, the company has opened restaurants throughout California, Nevada, Arizona, Utah, Texas, Oregon, Colorado, Idaho, Washington and Tennessee. In-N-Out Burger’s menu has remained the same since 1948, and we have maintained a simple philosophy - serve only the highest quality product, prepare it in a clean and sparkling environment, and serve it in a warm and friendly manner. We have built a reputation for fresh, made-to-order foods prepared and served by friendly, well trained Associates.