Business Operations Associate

SmartRecruiters, Inc.; San Francisco (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

A leading technology firm in San Francisco is seeking a Business Operations Associate to solve complex problems and drive operational initiatives. The ideal candidate will have 2–5 years of experience in investment banking, consulting, or SaaS. Key responsibilities include identifying operational bottlenecks, conducting financial modeling, and leading cross-functional initiatives. This role is remote and suited for an analytical, data-driven individual who thrives in a startup environment.

Qualifications

• 2–5 years of experience in relevant fields.
• Strong analytical and data-driven mindset.
• Thrives in a fast-paced startup environment.

Responsibilities

• Identify operational bottlenecks and implement solutions.
• Build dashboards and performance metrics.
• Conduct financial modeling and business case development.
• Support M&A integration and vendor negotiations.
• Lead initiatives for customer experience and revenue growth.

Skills

Analytical skills

Excel

Financial modeling

Clear communication

Problem-solving

Tools

Salesforce

Looker

SQL

Airtable

Job description

employer.com is revolutionizing the hiring landscape by streamlining recruitment processes and enhancing the job search experience for both employers and candidates. As part of a distinguished family of workplace solution companies, we work alongside recruiter.com , which specializes in talent acquisition services; BountyJobs, the leading marketplace for recruitment agencies; Bench Accounting, providing seamless financial management; and Before You Apply, offering comprehensive employer branding capabilities.

Job Description

The Opportunity

We're looking for a high-performing Business Operations Associate to help solve complex problems, drive strategic initiatives, and support the scaling of our financial operations platform. This is a high-visibility role ideal for someone transitioning out of investment banking, management consulting, or private equity (2–4 years of experience), eager to move into a fast-paced SaaS business environment.

What You’ll Do

Partner directly with senior leadership to identify operational bottlenecks and implement scalable solutions across product, finance, and service delivery teams

Build and maintain dashboards and performance metrics to drive decision-making and operational transparency

Conduct financial modeling, ROI analysis, and business case development for new initiatives and cross-functional projects

Support M&A integration, pricing strategy, vendor negotiations, and business case planning

Lead cross-functional initiatives that improve customer experience, operational efficiency, and revenue growth

Operate as a versatile problem-solver—whether analyzing operational data, coordinating cross-functional initiatives, or optimizing internal systems and workflows

Qualifications

Who You Are

2–5 years of experience in investment banking, private equity, consulting, or BizOps at a high-growth SaaS or fintech company

Analytical and data-driven, with strong Excel and financial modeling skills (SQL or Looker experience a plus)

Clear communicator who can work cross-functionally and break down complexity

Thrives in a startup environment

Bonus Points

Experience with SaaS business models, accounting/finance systems, or working directly with product/engineering teams

Familiarity with tools like Salesforce, Looker, SQL, or Airtable

You’ve built process improvements or internal tools that made teams more efficient or customers happier

Additional Information

• Remote
• All your information will be kept confidential according to EEO guidelines.