Business Operations Associate

DealHub Ltd.; Lehi (UT); Hybrid; USD 55,000 - 75,000; Full time

Job summary

EDMO, an AI-powered admissions automation company, is seeking a Business Operations Associate in Lehi, UT with a hybrid work setup. You will support day-to-day operations, track key metrics, and help coordinate workflows between product, finance, and client success teams.

The role emphasizes building dashboards, reporting, and budget tracking to drive efficiency and better decision-making. Candidates should bring strong communication, analytical skills, and experience with CRM or data

Qualifications

• Strong business operations skills including process optimization and workflow coordination.
• Excellent interpersonal and communication abilities for cross-functional collaboration.
• Analytical skills to interpret data, build reports, and provide insights for decisions.
• Foundational finance skills like budget tracking and cost monitoring.
• Comfort with SaaS tools and basic CRM/project management familiarity.
• Detail-oriented, organized, and able to manage multiple tasks.
• Bachelor's degree or equivalent practical experience in business/finance/ops.
• Experience in operations or business analysis in tech/education is a plus.

Responsibilities

• Support day-to-day operational activities and cross-functional workflows.
• Prepare reports and dashboards to monitor key metrics.
• Assist in budget tracking and resource planning for leadership decisions.
• Communicate with internal stakeholders to drive process improvements.

Skills

Process optimization

Workflow coordination

Interpersonal communication

Data interpretation & reporting

Finance basics

Detail-oriented

Education

Bachelor's degree in business or related field

Tools

CRM (Salesforce)

Project management tools

Data visualization (Tableau)

Job description

Company Description

EDMO is an AI-powered company that helps universities and higher education institutions streamline enrollment processes. By automating tasks such as document verification, transcript evaluation, essay review, and applicant matching, EDMO enables admissions teams to process applications faster and with greater accuracy. Its intelligent workflows reduce administrative workload and allow advisors to focus on personalized guidance and meaningful student engagement. With features including AI chatbots, photo ID verification, GPA calculation, and transfer credit evaluation, EDMO supports transparent and efficient admissions journeys. Institutions partnering with EDMO report significant time savings, better decision-making, and improved student satisfaction, reflecting the company's mission to make admissions smarter, quicker, and more human-centric.

Role Description

The Business Operations Associate is a full-time role based in Lehi, UT, with a hybrid work arrangement that allows some work from home. This role supports day-to-day operational activities, including tracking key business metrics, maintaining internal process documentation, and coordinating cross-functional workflows between product, finance, and client success teams. The associate will help optimize operational processes, prepare reports and dashboards, and assist in budget tracking and resource planning to support leadership decision-making. Daily responsibilities include communicating with internal stakeholders, monitoring operational performance, identifying process gaps, and recommending improvements to enhance efficiency and service quality. The role may also involve supporting implementation projects for new clients, ensuring smooth handoffs between teams, and contributing to continuous improvement initiatives across the organization.

Qualifications

• Strong business operations skills, including process optimization, workflow coordination, and basic project management.
• Excellent interpersonal skills and communication abilities to collaborate effectively with cross-functional teams and external partners.
• Analytical skills to interpret data, build reports, and provide insights that inform operational and strategic decisions.
• Foundational finance skills, such as budget tracking, cost analysis, and revenue or expense monitoring.
• Comfort with technology and SaaS tools; experience with CRM, project management, or data visualization platforms is beneficial.
• Detail-oriented, organized, and able to manage multiple tasks and deadlines in a fast-paced environment.
• Bachelor's degree in business, finance, operations management, or a related field, or equivalent practical experience.
• Prior experience in operations, business analysis, or a similar role in a technology or education-focused organization is a plus.