Business Operations Associate

Midwest Refuah Health Center; Chicago (IL); On-site; USD 45,000 - 55,000; Full time

Job summary

A Federally Qualified Health Center in Chicago is seeking an adaptable and motivated professional for operations and strategic support. This entry-level position offers exposure across various departments, including clinical operations and finance. Key responsibilities include assisting in process improvements, supporting projects, and contributing to operational excellence. Ideal candidates are recent graduates with strong analytical and communication skills, eager to develop leadership capabilities in a mission-driven environment.

Qualifications

• Strong analytical, problem-solving, and communication skills.
• Eager to learn and highly adaptable.
• Comfortable working on diverse projects across departments.

Responsibilities

• Assist in process improvement and operational workflows across departments.
• Support ad hoc projects, including data analysis and reporting.
• Contribute to building systems that support patient safety and quality care.

Skills

Analytical skills

Problem-solving skills

Communication skills

Adaptability

Resourcefulness

Education

Recent college graduate

Job description

About Us: Midwest Refuah Health Center (MRHC) is a Federally Qualified Health Center Look‑Alike (FQHC‑LAL) located in Chicago, IL. We are committed to expanding access to high‑quality, culturally informed, comprehensive primary care. As a growing organization in its early years, MRHC is focused on building strong, scalable systems that support quality care, regulatory compliance, patient safety, and long‑term sustainability.

About the Role: We are seeking a motivated, intellectually curious, and adaptable professional to join MRHC in an operations and strategic support capacity. This is a unique opportunity for a high‑potential individual who thrives in a fast‑paced, mission‑driven environment, can jump into new projects with minimal direction, and is eager to learn and grow. In this role, you will gain exposure across multiple departments – including clinical operations, finance, HR, and strategic initiatives. You will benefit from mentorship and a structured development plan, while working in a culture that values curiosity, initiative, and ownership. Over time, this position offers a pathway to leadership roles within a mission‑driven organization committed to expanding access to high‑quality, culturally informed care.

Key Responsibilities:

• Assist in process improvement, project management, and operational workflows across MRHC departments.
• Partner with leadership to identify opportunities for efficiency, scalability, and regulatory compliance.
• Support ad hoc projects and special initiatives, including data analysis, reporting, and cross‑functional coordination.
• Help develop operational documentation, dashboards, and reporting systems to track key organizational metrics.
• Serve as a “utility player” who can step into diverse projects, ensuring operational excellence and continuity.
• Contribute to building systems that support patient safety, quality care, and long‑term sustainability.

Qualifications:

• Recent college graduate or early‑career professional with strong analytical, problem‑solving, and communication skills.
• Highly adaptable, resourceful, and eager to learn.
• Comfortable working on diverse projects across departments in a healthcare setting.
• Interest in healthcare operations, compliance, and mission‑driven work.
• Demonstrated initiative and ability to work independently while collaborating with multiple stakeholders.
• Desire to grow into a leadership role over time.