Business Operations Associate

JPMorganChase; Chicago (IL); On-site; USD 81,000 - 130,000; Full time

Job summary

JPMorgan Chase in Plano, TX and Chicago, IL is seeking a Business Operations Associate to join the Commercial Banking Operations Support team. You will partner with the business to create a proactive risk culture and support control activities across locations.

The role focuses on HMDA data accuracy, the annual Fair Lending Risk Assessment, and documenting control processes for annual testing. Qualified candidates typically bring 5+ years in operations, controls, audit or compliance, with strong

Qualifications

• 5+ years of work experience in operations, controls, audit, QA, and/or compliance.
• Collaborative team player with high professionalism and strong work ethic.
• Highly organized, able to balance multiple needs and deliver objectives.
• Strong data analytics, problem solving and project management skills.

Responsibilities

• Review the accuracy of Commercial Bank's HMDA weekly, monthly, and yearly LAR reporting.
• Engage with control colleagues to gather information for the annual Fair Lending Risk Assessment.
• Partner with CB Control Managers to document and walk through control processes for annual testing.
• Define and document control processes across all areas the team supports.
• Provide thought leadership in enhancing the Commercial Bank Fair Lending Program.
• Identify potential control gaps and risks and determine viable mitigation solutions.

Skills

Operations experience

Controls exposure

Quality assurance

Compliance

Project management

Job description

Business Operations Associate

Plano, TX, United States and 1 more

Job Information

Job Identification 210784241

Job Category Business Support

Business Unit Commercial & Investment Bank

Posting Date 10/02/2026, 11:27 AM

Locations 8181 Communications Pkwy Bldg B, Plano, TX, 75024, US

Locations 10 S Dearborn St, Chicago, IL, 60603, US

Job Schedule Full time

Job Shift Day

Base Pay/Salary Chicago,IL $81,000.00-$130,000.00

Job DescriptionAre you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Commercial Banking Business Operations Support team, partnering with the business to create a proactive risk culture.

Job responsibilities

• Review the accuracy of Commercial Bank's HMDA weekly, monthly, and yearly LAR reporting
• Engage with control colleagues across Commercial Bank to receive and review necessary information and data to support the annual Fair Lending Risk Assessment
• Partner with other CB Control Managers to effectively document and walk through the control processes that will go through annual testing.
• Define and document control processes across all the areas the team supports .
• Provide thought leadership in delivering recommendations for the enhancement of the Commercial Bank Fair Lending Program.
• Identify possible control gaps and risks within the areas we support and determine viable solutions to mitigate those gaps and risks.

Required qualifications, capabilities, and skills

• Seasoned professional, usually demonstrated by 5+ years of work experience and solid exposure to operations, controls, audit, quality assurance, and/or compliance
• Collaborative team player with a demonstrated work ethic, consistently exhibiting high professionalism in behavior and performance
• Highly organized professional able to balance multiple business needs and deliver against key objectives
• Experienced in developing business processes while identifying potential risks and control gaps
• Well-rounded professional with strong interpersonal, data analytics, organizational, problem-solving, and project management skills