Business Operations Associate

JPMorgan Chase & Co.; Plano (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

JPMorgan Chase & Co. in Plano, TX is seeking a Business Operations Associate within the Commercial Bank's Business Operations Support team to help maintain a proactive risk culture and ensure regulatory adherence.

You will monitor HMDA reporting accuracy, support the Fair Lending Risk Assessment, and collaborate with CB Control Managers to document and refine control processes while seeking opportunities to strengthen risk mitigation across the bank.

Qualifications

• 5+ years of work experience in operations, controls, audit, QA, or compliance.
• Collaborative team player with high professionalism.
• Highly organized, able to balance multiple business needs and meet objectives.
• Experience in developing business processes while identifying risks and control gaps.
• Strong data analytics, interpersonal, organizational, problem-solving, and project management skills.

Responsibilities

• Review the accuracy of HMDA reporting weekly, monthly, and yearly.
• Engage with control colleagues to support annual Fair Lending Risk Assessment.
• Partner with CB Control Managers to document control processes for annual testing.
• Define and document control processes across all supported areas.
• Provide thought leadership in enhancing the Commercial Bank Fair Lending Program.
• Identify control gaps and risks and determine viable mitigation solutions.

Skills

Operations experience

Controls knowledge

Audit exposure

Quality assurance

Compliance experience

Job description

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Commercial Banking Business Operations Support team, partnering with the business to create a proactive risk culture.

As a Business Operations Associate in the Commercial Bank team, you are responsible for monitoring adherence to all applicable banking regulations. You will monitor the Commercial Banks Fair Lending activities, provide oversight on all applicable banking regulations, and partner with the business to identify and implement best practices for optimal risk mitigation.

Job responsibilities

• Review the accuracy of Commercial Bank’s HMDA weekly, monthly, and yearly LAR reporting
• Engage with control colleagues across Commercial Bank to receive and review necessary information and data to support the annual Fair Lending Risk Assessment
• Partner with other CB Control Managers to effectively document and walk through the control processes that will go through annual testing.
• Define and document control processes across all the areas the team supports .
• Provide thought leadership in delivering recommendations for the enhancement of the Commercial Bank Fair Lending Program.
• Identify possible control gaps and risks within the areas we support and determine viable solutions to mitigate those gaps and risks.

Required qualifications, capabilities, and skills

• Seasoned professional, usually demonstrated by 5+ years of work experience and solid exposure to operations, controls, audit, quality assurance, and/or compliance
• Collaborative team player with a demonstrated work ethic, consistently exhibiting high professionalism in behavior and performance
• Highly organized professional able to balance multiple business needs and deliver against key objectives
• Experienced in developing business processes while identifying potential risks and control gaps
• Well-rounded professional with strong interpersonal, data analytics, organizational, problem-solving, and project management skills