Business Operations Assistant Middle East

MINDFREE Consulting | Insurance Talent Hub; Baltimore (MD); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading global consulting firm is seeking a Business Operations Assistant to support their practices in the Middle East. The ideal candidate will have a degree in Finance and 2-4 years of relevant experience. Responsibilities include tracking business pipelines, managing project financials, and ensuring compliance with Risk & Quality requirements. Strong communication skills and proficiency in Microsoft Office are essential. This position is based in Baltimore, Maryland.

Qualifications

• 2-4 years of relevant experience.
• University Degree in Finance preferred.

Responsibilities

• Work closely with Business Operations manager(s) to provide support.
• Handle specific tasks with limited supervision.
• Track business pipeline and business activity.
• Ensure all Risk & Quality requirements are met.
• Manage projects financials and report status.
• Follow up on invoicing and collection.
• Monitor marketing spend vs. budget.
• Assist in preparation of QBRs and practice meetings.

Skills

Strong oral and written communication skills

Affinity to work with quantitative data

Good organization and time management skills

Service-oriented attitude

Proactive thinker and team player

Strong knowledge of relevant computer software

Ability to interact efficiently across time zones

Education

University Degree, preferably in Finance

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Business Operations Assistant – Middle East

Our client is a leading global consulting firm, helping the world's top businesses, governments and organizations. Looking for a new "Business Operations Assistant" covering Middle East region.

Reporting to the Business Operations Manager of the Practice, Director of Decision-Making, Support Team/Partners and Head of Business Operations Managers.

Primary Duties and Responsibilities

Business Unit Support

• Work closely with the Business Operations manager(s) (BOM) of the practice(s) to provide support to one or more practices
• Handle specific tasks of the practice with limited supervision and serve as first point of contact for enquiries related to these tasks. In particular:
• Track business pipeline and ensure business activity (prospects, proposals, wins/losses) is fed into the internal system (i.e. iPower) timely and accurately
• Ensure all Risk & Quality requirements are met and accurately reported in the system (i.e iPower and MAP) and coordinate with the PwC R&Q counterparts as needed
• Manage projects financials (track the actual vs. budget time and expenses of each project), report status to seniors and forecast time and expenses when needed
• Follow up on invoicing and collection in close coordination with the finance team
• Monitor marketing spend of the practice vs. budget; work with the finance team to identify/resolve issues
• Be involved along with the BOM on other potential tasks related to practice operations such as for example:
• Track and manage the practice's performance by preparing a monthly financial scorecard
• Track the viewpoint pipeline in coordination with the Marketing Team and follow up with Practice Seniors to make sure deadlines are met
• Maintain repositories on proposals, project deliverables, intellectual capital material and project qualifications, acting as a facilitator for information on client activities such as proposal, marketing documents, etc.
• Support the BOM in the preparation of QBRs and Practice meetings

Business Operations Team

• Proactively participate in team initiatives aiming to further improve business operations
• Be integral part of team (assume project responsibilities, attend team calls, coach new hires, provide reciprocal vacation coverage)
• Closely work with other parts of the Decision-Making Support team (i.e. Financial Reporting & Planning, and Pricing teams) and with other RST teams as well (e.g. Staffing, Recruiting, HR Admin, VCS, etc)

Knowledge, Skills, and Abilities

Qualifications

• University Degree, preferably in Finance
• 2-4 years of relevant experience

Skills

• Strong oral and written communication skills
• Affinity to work with quantitative data
• Good organization and time management skills able to work within an unstructured environment
• Service-oriented attitude, proactive thinker, networker, information seeker and team player
• Strong knowledge of relevant computer software (Microsoft Office), Excel, PowerPoint, Outlook
• Ability to interact efficiently with senior members of the firm across time zones