Business Operations Analyst (BH)

Experis; Berkeley Heights (NJ); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a leading financial services provider as a Business Operations Analyst. In this role, you will support the disputes process, communicate with customers, and handle back-office functions. Ideal candidates will possess strong organizational skills, attention to detail, and effective communication abilities. This position offers opportunities for professional growth and valuable experience in the financial services industry.

Benefits

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

401(k) with Match

Weekly Pay

Qualifications

• 3-5 years of related experience or military experience.
• 3 years of experience with Microsoft Excel.

Responsibilities

• Support the disputes process for specific Network transactions.
• Track and communicate daily with customers.
• Assist with pre-arbitration and arbitration cardholder dispute cases.

Skills

Organizational Skills

Attention to Detail

Effective Communication

Education

Equivalent Combination of Educational Background

Tools

Microsoft Excel

Job description

Join to apply for the Business Operations Analyst (BH) role at Experis.

Our client, a leading provider in the financial services industry, is seeking a Business Operations Analyst to join their team. As a Business Operations Analyst, you will be part of the Network organization supporting the Kelsey team. The ideal candidate will have strong organizational skills, excellent attention to detail, and effective communication abilities.

Job Title:

Business Operations Analyst

Location:

100 Connell Drive, Berkeley Heights, NJ

Pay Range:

$40 - $42/hr (Only W2)

Responsibilities:

• Support the disputes process for specific Network transactions.
• Track, follow-up, and communicate daily with customers, including financial institutions and merchants.
• Assist with pre-arbitration and arbitration cardholder dispute cases.
• Handle other back-office functions related to the debit network business.
• Learn about debit payments in the United States and increase responsibilities within the Network team.

Qualifications:

• 3-5 years of an equivalent combination of educational background, related experience, and/or military experience.
• 3 years of experience with Microsoft Excel.
• Strong organization and attention to detail.
• Process-oriented mindset.
• Effective communication skills, with the ability to engage with customers at a manager or director level.

Benefits:

• Opportunity to work in a dynamic and supportive team environment.
• Gain valuable experience in the financial services industry.
• Develop skills in dispute resolution and customer service.
• Engage with various stakeholders and enhance your professional network.
• Potential for increased responsibilities as you grow within the role.

Upon completion of the waiting period, consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• 401(k) with Match
• Weekly Pay

If interested, click apply now to be contacted by a recruiter. We look forward to speaking with you!