Business Operations Analyst

Russell Tobin; Tualatin (OR); On-site; USD 3,720,000 - 6,199,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) retirement plan

Life & disability insurance

Employee discounts

Job summary

Pride Global is seeking a Business Operations Analyst to support data-driven process improvements across the organization. The role emphasizes data analysis, operational reporting, and KPI monitoring, with a focus on Lean/Six Sigma methodologies and cross-functional collaboration.

You will develop and automate Excel and Power BI dashboards, translate complex datasets into actionable insights, and partner with stakeholders to close performance gaps and drive measurable enhancements.

Qualifications

• Experience in business operations, business analysis, process improvement, data analytics, or a related field.
• Advanced proficiency in Microsoft Excel, including data analysis, reporting, and automation.
• Strong hands-on experience with Power BI, including dashboard and report development.
• Experience analyzing large or complex datasets and translating findings into actionable insights.
• Strong understanding of process improvement, root cause analysis, and performance measurement.
• Experience developing and monitoring KPIs, operational metrics, and performance dashboards.
• Strong problem-solving and critical-thinking skills.
• Ability to identify process gaps and provide data-driven recommendations.
• Strong understanding of data accuracy, integrity, and governance.
• Excellent communication and presentation skills.
• Ability to collaborate effectively with cross-functional teams and stakeholders.
• Ability to manage multiple priorities and drive initiatives independently.

Responsibilities

• Plan, execute, and support process improvement initiatives using Lean, Six Sigma, or similar methodologies.
• Analyze and document existing business and operational processes to identify inefficiencies and improvement opportunities.
• Develop, automate, maintain, and enhance comprehensive Excel and Power BI reports and dashboards.
• Collect, analyze, and interpret datasets to identify trends, performance gaps, and root causes.
• Create data visualizations and dashboards that communicate insights clearly to business stakeholders and leadership.
• Develop and maintain operational metrics and performance indicators.
• Measure operational performance against established requirements, targets, and KPIs.
• Identify process gaps and provide data-driven recommendations to improve business performance.
• Conduct root cause analysis and evaluate opportunities for process optimization.
• Partner with cross-functional teams to implement process and data improvements.
• Facilitate change management activities related to data, reporting, and process changes.
• Support smooth implementation and adoption of new processes, reporting tools, and analytical solutions.
• Ensure analytical outputs comply with established data governance, reporting, and data quality standards.
• Maintain data integrity, accuracy, consistency, and reliability across reports and dashboards.

Skills

Excel

Power BI

Dashboard development

Data analysis

Data visualization

KPI tracking

Stakeholder management

Cross-functional collaboration

Process improvement

Root cause analysis

Tools

Power BI

Microsoft Excel

Job description

Duration: 12 Months with possible extensions

Pay Rate: Up to $45/hr

Role Overview

Seeking a Business Operations Analyst to support business and process improvement initiatives through data analysis, operational reporting, process optimization, and performance measurement.

The ideal candidate will have strong Excel and Power BI skills, experience developing dashboards and reports, and the ability to translate complex datasets into actionable business insights. This role will partner with cross-functional stakeholders to identify process gaps, improve performance, and support data-driven decision-making.

Key Responsibilities

• Plan, execute, and support process improvement initiatives using Lean, Six Sigma, or similar methodologies.
• Analyze and document existing business and operational processes to identify inefficiencies and improvement opportunities.
• Develop, automate, maintain, and enhance comprehensive Excel and Power BI reports and dashboards.
• Collect, analyze, and interpret datasets to identify trends, performance gaps, and root causes.
• Create data visualizations and dashboards that communicate insights clearly to business stakeholders and leadership.
• Develop and maintain operational metrics and performance indicators.
• Measure operational performance against established requirements, targets, and KPIs.
• Identify process gaps and provide data-driven recommendations to improve business performance.
• Conduct root cause analysis and evaluate opportunities for process optimization.
• Partner with cross-functional teams to implement process and data improvements.
• Facilitate change management activities related to data, reporting, and process changes.
• Support smooth implementation and adoption of new processes, reporting tools, and analytical solutions.
• Ensure analytical outputs comply with established data governance, reporting, and data quality standards.
• Maintain data integrity, accuracy, consistency, and reliability across reports and dashboards.
• Challenge stakeholders to evaluate long-term, data-driven solutions rather than short-term fixes.
• Conduct cost-benefit analysis to evaluate improvement opportunities.
• Research and evaluate industry best practices, analytical techniques, and process improvement methodologies.
• Communicate project status, findings, recommendations, and progress to stakeholders and leadership.
• Develop and deliver presentations, training, and process documentation as needed.

Required Qualifications

• Experience in business operations, business analysis, process improvement, data analytics, or a related field.
• Advanced proficiency in Microsoft Excel, including data analysis, reporting, and automation.
• Strong hands-on experience with Power BI, including dashboard and report development.
• Experience analyzing large or complex datasets and translating findings into actionable insights.
• Strong understanding of process improvement, root cause analysis, and performance measurement.
• Experience developing and monitoring KPIs, operational metrics, and performance dashboards.
• Strong problem-solving and critical-thinking skills.
• Ability to identify process gaps and provide data-driven recommendations.
• Strong understanding of data accuracy, integrity, and governance.
• Excellent communication and presentation skills.
• Ability to collaborate effectively with cross-functional teams and stakeholders.
• Ability to manage multiple priorities and drive initiatives independently.

Preferred Qualifications

• Experience with Lean, Six Sigma, Kaizen, or other continuous improvement methodologies.
• Six Sigma certification, particularly Green Belt or Black Belt, is a plus.
• Experience with business process mapping and re-engineering.
• Experience with change management and organizational process implementation.
• Experience with data automation and advanced reporting solutions.
• Experience conducting cost-benefit analysis.
• Experience in manufacturing, semiconductor, engineering, or other complex operational environments.

Key Skills

• Business Operations
• Business Analysis
• Process Improvement
• Continuous Improvement
• Lean
• Six Sigma
• Power BI
• Power BI Dashboards
• Microsoft Excel
• Advanced Excel
• Data Analysis
• Data Visualization
• Data Reporting
• Dashboard Development
• Report Automation
• KPI
• Operational Metrics
• Performance Management
• Root Cause Analysis
• Process Mapping
• Process Optimization
• Data Governance
• Data Integrity
• Change Management
• Cost-Benefit Analysis
• Cross-Functional Collaboration
• Stakeholder Management
• Business Intelligence

Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Pride Global and its affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Pride Global and its affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.