Business Operations Analyst

Vistex; Chicago (IL); Hybrid; USD 75,000 - 90,000; Full time

Job summary

Vistex is seeking a Business Operations Analyst in Hoffman Estates, IL to provide operational support to Solution Delivery leadership and the SD Global Leader. The role focuses on coordination, initiative management, and process implementation to keep key priorities on track.

You will organize information, track priorities, and help ensure initiatives remain on schedule while preparing leaders with data and presentations for reviews and decisions.

Qualifications

• 5 years: Experience in operations coordination, project or initiative coordination, business administration, or a related role supporting senior-level leadership.
• Strong organizational and follow-through skills with the ability to manage multiple priorities, deadlines, stakeholders, and action items.
• Experience gathering, organizing, and presenting data and information for leadership review and decision-making.
• Demonstrated ability to coordinate cross-functional initiatives and support implementation of processes and procedures.
• Strong meeting management skills, including agenda preparation, meeting minutes, action tracking, and follow-up.
• Self-directed, detail-oriented problem solver who can work effectively in a complex and dynamic environment.
• Excellent written and verbal communication skills with the ability to work effectively with senior leaders and diverse global teams.
• Strong planning, time management, and stakeholder management skills.
• Advanced proficiency with Microsoft Office Suite, specifically Word, Excel, and PowerPoint, as well as SharePoint and related collaboration tools.

Responsibilities

• Partner with Solution Delivery leadership to coordinate day-to-day operational activities, priorities, and follow-up items across the organization.
• Support leadership-led process standardization efforts by coordinating activities, documenting agreed-upon processes, and assisting with implementation and adoption as needed; this role facilitates the work rather than owning or defining the standards.
• Coordinate initiatives and projects in partnership with Solution Delivery leadership and the Global Leadership Team (GLT), including tracking milestones, action items, owners, dependencies, and deadlines.
• Work closely with leadership reporting to the SVP of Solution Delivery to gather, organize, validate, and maintain data and information needed for operational reviews, decision-making, reporting, and presentations.
• Prepare and maintain operational reports, trackers, presentations, and other materials using Excel, Word, PowerPoint, SharePoint, and related tools.
• Keep leadership and key stakeholders on track by monitoring commitments, following up on outstanding actions, and escalating risks, delays, or dependencies when appropriate.
• Coordinate leadership and operational meetings, prepare agendas and materials, capture meeting minutes and decisions, and distribute and track follow-up actions.
• Work closely with Solution Delivery operations leadership, including VP of Operations, to provide additional coordination and operational support for key priorities, reporting, and initiatives.
• Assist with process and procedure maintenance, documentation, and continuous improvement activities under the direction of Solution Delivery leadership.
• Support onboarding and coordination activities for new Solution Delivery personnel and other department-wide operational needs.
• Provide limited clerical and administrative support when necessary, while maintaining primary focus on operational coordination, initiative execution, and day-to-day business support.
• Coordinate department events, communications, and other cross-functional activities as needed.

Skills

Operations coordination

Project coordination

Stakeholder management

Meeting management

Data presentation

Communication

Time management

Problem solving

Leadership support

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Office Suite

SharePoint

Excel

PowerPoint

Word

Job description

Business Operations Analyst

Job Category: Corporate Support

Requisition Number: BUSIN003489

Full-Time

Hybrid

Location: Hoffman Estates, IL 60169, USA

Vistex is a global enterprise software and services company that helps businesses take control of their mission-critical processes. With a multitude of programs covering pricing, trade, royalties and incentives, it can be complicated to see where all the money is flowing, let alone how much difference it makes to the topline and the bottom line. With Vistex, business stakeholders can see the numbers, see what really works, and see what to do next – so they can make sure every dollar spent or earned is really driving growth, and not just additional costs. The world’s leading enterprises across a spectrum of industries rely on Vistex every day to propel their businesses.

The Business Operations Analyst is a positive, professional, and detail-oriented individual who provides operational support to both Solution Delivery (SD) Leadership and the SD Global Leader (GLT). This role helps coordinate day-to-day operations, key initiatives, information, and follow-through across the organization.

Rather than serving as a traditional administrative assistant, this position focuses on operational coordination, initiative management, process implementation support, and maintaining alignment across SD Leadership and the SD GLT. The role works closely with leaders to organize information, track priorities and action items, coordinate activities, and help ensure key initiatives remain on track.

Responsibilities

• Partner with Solution Delivery leadership to coordinate day-to-day operational activities, priorities, and follow-up items across the organization.
• Support leadership-led process standardization efforts by coordinating activities, documenting agreed-upon processes, and assisting with implementation and adoption as needed; this role facilitates the work rather than owning or defining the standards.
• Coordinate initiatives and projects in partnership with Solution Delivery leadership and the Global Leadership Team (GLT), including tracking milestones, action items, owners, dependencies, and deadlines.
• Work closely with leadership reporting to the SVP of Solution Delivery to gather, organize, validate, and maintain data and information needed for operational reviews, decision-making, reporting, and presentations.
• Prepare and maintain operational reports, trackers, presentations, and other materials using Excel, Word, PowerPoint, SharePoint, and related tools.
• Keep leadership and key stakeholders on track by monitoring commitments, following up on outstanding actions, and escalating risks, delays, or dependencies when appropriate.
• Coordinate leadership and operational meetings, prepare agendas and materials, capture meeting minutes and decisions, and distribute and track follow-up actions.
• Work closely with Solution Delivery operations leadership, including VP of Operations, to provide additional coordination and operational support for key priorities, reporting, and initiatives.
• Assist with process and procedure maintenance, documentation, and continuous improvement activities under the direction of Solution Delivery leadership.
• Support onboarding and coordination activities for new Solution Delivery personnel and other department-wide operational needs.
• Provide limited clerical and administrative support when necessary, while maintaining primary focus on operational coordination, initiative execution, and day-to-day business support.
• Coordinate department events, communications, and other cross-functional activities as needed.

The compensation for this position is $75k to $90k annually. Base pay will vary depending on factors, including but not limited to, a candidate’s location, job-related knowledge, skills and work experience. The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus.

Vistex provides highly competitive benefits including comprehensive healthcare plan, 401(k) and paid time off, including paid volunteerism days!

About us

Vistex | Now it all adds up.

Education

• Bachelors or better in Business Administration or related field.

Experience Required

• 5 years:
• Experience in operations coordination, project or initiative coordination, business administration, or a related role supporting senior-level leadership.
• Strong organizational and follow-through skills with the ability to manage multiple priorities, deadlines, stakeholders, and action items.
• Experience gathering, organizing, and presenting data and information for leadership review and decision-making.
• Demonstrated ability to coordinate cross-functional initiatives and support implementation of processes and procedures.
• Strong meeting management skills, including agenda preparation, meeting minutes, action tracking, and follow-up.
• Self-directed, detail-oriented problem solver who can work effectively in a complex and dynamic environment.
• Excellent written and verbal communication skills with the ability to work effectively with senior leaders and diverse global teams.
• Strong planning, time management, and stakeholder management skills.
• Advanced proficiency with Microsoft Office Suite, specifically Word, Excel, and PowerPoint, as well as SharePoint and related collaboration tools.

Preferred

• Familiarity or experience in a professional services, consulting, technology, or similarly fast-paced global environment.