Business Operations Analyst

Martha Jefferson Medical Group, LLC; Charlottesville (VA); On-site; USD 76,000 - 116,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k)/403(b) with employer match

Paid Time Off

Job summary

Sentara Health in Charlottesville, VA seeks a capable data analyst to design, produce, and analyze operational reports that support business operations and strategic initiatives.

You will work with databases, reporting tools, and information systems to monitor trends, drive improvements, and provide actionable insights to leadership. The role includes maintaining workflows and collaborating with operational leaders on reporting needs.

Qualifications

• Bachelor's degree preferred.
• Three years of related experience required in Operations, IT, Reporting or related business areas.

Responsibilities

• Designs, develops, and maintains operational and business reports.
• Creates and distributes routine and ad hoc reports.
• Analyzes operational data to identify trends, risks, and opportunities for improvement.
• Monitors performance metrics and provides reporting insights to leadership.
• Supports implementation, maintenance, and enhancement of information systems.

Skills

Analytical skills

Data analysis

Communication

Customer service

Problem solving

Education

Bachelor's degree

Tools

Databases

Reporting tools

Information systems

Job description

City/StateCharlottesville, VAWork ShiftFirst (Days)Overview:JOB DESCRIPTIONDesigns, produces, and analyzes customer operations data to support business operations and strategic initiatives. Creates and maintains reports for operational processes, performance metrics, and special projects. Utilizes applications, databases, information systems, statistical tools, and analytical principles to monitor trends, evaluate performance, and provide actionable insights. Assists in the implementation, maintenance, enhancement, and continuous improvement of information systems, reporting processes, and operational workflows.MINIMUM REQUIRED EDUCATIONBachelor's Degree preferred.MINIMUM REQUIRED EXPERIENCEThree years of related experience required in one or more of the following areas:OperationsInformation Technology (IT)ReportingRelated Business ExperienceMINIMUM REQUIRED COMPETENCIESKnowledge of operational processes, reporting methodologies, information systems, and data analysis principles. Strong analytical and problem-solving skills with the ability to interpret data, identify trends, and communicate findings effectively. Experience working with databases, reporting tools, and multiple software applications. Ability to manage priorities, maintain data accuracy, and support process improvement initiatives. Strong organizational, communication, and customer service skills.RESPONSIBILITIESDesigns, develops, and maintains operational and business reports.Creates and distributes routine and ad hoc reports to support business operations and special projects.Analyzes operational data to identify trends, risks, and opportunities for improvement.Monitors performance metrics and provides reporting insights to leadership.Utilizes databases, information systems, and analytical tools to support business objectives.Assists with the implementation, maintenance, and enhancement of information systems.Collaborates with operational leaders to identify reporting needs and process improvement opportunities.Supports special projects through data collection, analysis, and reporting.Ensures data integrity, accuracy, and consistency across reporting platforms.Performs other duties as assigned.We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $76,086.40 - $115,585.60 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000•Pet Insurance•Legal Resources Plan•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.For positions that are available as remote work, Sentara Health employs associates in the following states:Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.