Business Operations Analyst

The Regents of the University of California on behalf of their Los Angeles Campus; California, Los Angeles (MO, CA); On-site; USD 83,000 - 100,000; Full time

Job summary

An established industry player seeks a Business Operations Analyst to enhance operational efficiency through data analysis and process improvement. This role involves analyzing diverse business problems, providing real-time intelligence, and recommending enhancements to existing systems. The successful candidate will thrive in a dynamic environment, utilizing their expertise in data management and relational databases to support operational excellence. Join a forward-thinking team dedicated to innovation and excellence, where your analytical skills will drive impactful improvements and contribute to the success of the organization.

Qualifications

• Demonstrated understanding of RDBMS concepts and table structure design.
• Ability to examine processes and recommend improvement projects.
• Experience in data management and trend forecasting.

Responsibilities

• Provide analytical and operational support for daily operations.
• Analyze diverse problems and provide real-time business intelligence.
• Support and troubleshoot proprietary operations software.

Skills

Relational Database Management System (RDBMS)

Data management

Trend forecasting

Tableau

SQL

Crystal Reports

Process mapping

Project planning

Excellent communication skills

Education

Bachelor's Degree in computer science or related field

Tools

Tableau

SQL

Crystal Reports

Job description

Special Instructions to Applicants

The budgeted hiring salary/target range for this position is from $83,800 - $100,000 annually, with salary placement based on skills, knowledge, and experience.

Department Summary

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Position Summary

Under the direction of the Strategic Business and Analysis Manager, the F&T Business Operations Analyst serves as the primary business intelligence, business process, operational analysis, and business data analyst. The role involves providing analytical, technical, planning, and operational support for day-to-day operations and independently handling a full range of responsibilities within the function. The analyst possesses broad job knowledge, analyzes problems/issues of diverse scope, and determines solutions. Key duties include providing real-time business intelligence to operational staff, recommending changes to increase operational and cost efficiencies, conducting rigorous financial analyses related to revenues and service utilization across various transportation services, interpreting complex data from telematics devices, and developing metrics for qualitative analysis. The role also involves providing process and technical training, developing documentation, and acting as a liaison with IT and TPMG staff for technology tools and troubleshooting proprietary software. Backup support for customer service and escalation support for operational systems are also required. The position demands high efficiency, accuracy, professionalism, analytical and presentation skills, discretion, and compliance with policies and transportation laws.

Salary & Compensation

UCLA offers a full pay range. Actual offers depend on factors like experience, skills, and certifications. Visit UC Benefit package and UC Total Compensation Estimator for more details.

Qualifications

• Demonstrated understanding of Relational Database Management Systems (preferred)
• Ability to examine current processes and recommend improvements (Required)
• Experience in data management, analysis, trend analysis, and forecasting (Required)
• Ability to organize and coordinate multiple projects, set goals, and adapt to changing priorities (Required)
• Proficiency in Tableau, SQL, and Crystal Reports (Required)
• Ability to handle confidential matters tactfully (Required)
• Ability to conduct research and stay current with technology and best practices (Required)
• Strong written and oral communication skills (Required)
• Skills in mapping processes, project planning, and monitoring progress (Required)
• Judgment to make exceptions and act in ambiguous situations (Required)
• Ability to establish cooperative relationships and gather requirements for process improvements (Required)

Education, Licenses, Certifications & Personal Affiliations

• Bachelor's Degree in computer science or related field, or equivalent experience (Preferred)

Special Conditions for Employment

• Background Check: Continued employment contingent upon a satisfactory background check.
• Age Requirement: Must be 18 or older.
• Driving Record: Subject to California DMV "Pull Notice System"; continued employment contingent upon a satisfactory driving record.

Schedule

Monday - Friday, 8:00am to 5:00pm

Union/Policy Covered

99-Policy Covered

Complete Position Description

https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&jobcode=TBD_2462