Business Operations Analyst

Lam Research; California, Fremont (MO, CA); On-site; USD 90,000 - 140,000; Full time

Job summary

Join a dynamic team where you will lead the operational and financial execution of a rapidly growing service product line. This role offers the opportunity to collaborate with various departments, ensuring effective business processes and compliance with regulatory requirements. You will leverage your analytical skills to drive revenue and margin objectives while influencing key stakeholders across a complex organization. Be part of a company that values inclusion and empowers individuals to achieve their full potential, contributing to extraordinary results in the customer support domain.

Qualifications

• 5-8 years of experience in relevant roles in mid-large size companies.
• Strong business and analytical skills with an understanding of financial processes.

Responsibilities

• Lead operational and financial execution of the CSBG Service product line.
• Collaborate with Finance to drive financial planning and forecasting.

Skills

Business Analysis

Financial Planning

Operational Processes

Collaboration

Stakeholder Management

Education

Master's degree in Business Administration

Master's degree in Finance

Master's degree in Engineering

Job description

The Group You'll Be A Part Of

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers' installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

The Impact You'll Make

As part of the Business Operations team, you will help CSBG deliver predictable operational and financial results, ensure that business processes and accountability systems are effective and efficient in support of our business objectives. As the lead supporting the Service product line, you'll have an opportunity to directly contribute to the success of one of CSBG's fastest-growing product lines.

What You'll Do

• Lead the operational and financial execution of the CSBG Service product line, ensuring its success and growth
• Partner with Business Development, Regional Account Teams, and Global Operations teams to drive revenue and margin objectives for all Service business segments
• Collaborate with CSBG Finance to drive all aspects of the financial planning process for the Service Product Line, including developing forecasts, validating business assumptions, and presenting recommendations to the Service Product Line GM
• Work with key stakeholders to ensure the successful execution of all key accountability reviews as part of the Lam management system
• Optimize major business processes to support the operational and financial objectives of the Service product line, identifying and addressing process gaps
• Ensure business compliance with internal and external regulatory requirements, including booking, backlog, and responses to customer audits when required
• Represent the needs and interests of the CSBG Service Product Line within Lam
• Collaborate effectively across the Lam organizational matrix to achieve the business objectives of the Service Product Line

Who We're Looking For

• Master's degree in business administration, Finance, or related engineering fields
• 5-8 years of experience in relevant roles in mid-large size companies
• Strong business and analytical skills with an effective understanding of financial and operational processes and systems
• Experience in developing business processes and systems to track, manage, and report financial and operational KPIs for a global organization
• Ability to collaborate, influence, communicate effectively, and build relationships across a complex matrixed organization
• Capable of setting vision and influencing stakeholder groups to architect and implement recommended changes

Preferred Qualifications

Our Commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research (