Business Operations Advisor

VSP Vision; Northern (KY); On-site; USD 84,000 - 142,000; Full time

Benefits offered by this job

Bonuses and commissions

Benefits package

Job summary

Eyefinity, Inc. seeks a seasoned Business Operations Advisor to guide member practices in marketing, optical operations and revenue cycle management. You will analyze P&L, spot high-level opportunities, and connect members with specialized advisors for deeper support.

You will deliver dashboards, benchmark performance, and advise on strategic actions across marketing, optical and revenue cycle domains. Exceptional communication and virtual collaboration are essential.

Qualifications

• Bachelor’s degree in Business Management or related field.
• 6+ years in business operations with exposure to optometric practices.
• Understanding of optometric practice operations.
• Ability to perform business assessments and identify profit opportunities.
• Analytical and strategic problem solving with risk/reward mindset.
• Excellent verbal communication and presentation skills.
• Experience engaging in virtual/remote work environments.

Responsibilities

• Assess member P&L statements to gauge business health.
• Identify opportunities across marketing, optical operations, and revenue cycle.
• Present dashboards and reports with benchmarks.
• Advise on general business strategies and next steps.
• Handoff to niche experts as needed.
• Deliver data-driven insights on key metrics and trends.
• Teach trainings, webinars, and create content on business topics.
• Support engagement and retention for members.

Skills

Business operations

Analytical thinking

Verbal communication

Presentation skills

Remote collaboration

Education

Bachelor’s degree in Business Management or related field

Job description

## Business Operations AdvisorApply: Remote: Remote US: Full time: Posted Yesterday: R-10030Serve as a trusted advisor, often as the first point of contact for member businesses and practices seeking strategic guidance. Leverage broad expertise in marketing, optical operations, and revenue cycle management to conduct initial assessments of business performance, with a primary focus on P&L analysis. Identify high level opportunities and challenges across multiple domains and facilitate connections between members and specialized advisors for deeper niche support. Collaborate with internal colleagues to deliver education, resources, and tools that enhance member experience, boost engagement, and drive positive outcomes. Provide actionable feedback that addresses member needs, ensuring satisfaction and long-term retention.Conduct initial reviews of member P&L statements to assess overall business health and identify areas for further exploration. Utilize comprehensive knowledge in practice management, staffing, and optical operations to recognize patterns, inefficiencies, and opportunities for improvement. Present summary dashboards and reports that visualize key financial and operational metrics, comparing findings to industry benchmarks. Advise members on general business strategies and recommend next steps for deeper analysis in marketing, optical, or revenue cycle domains. Collaborate with specialized team members to ensure seamless handoff and continuity of support for members requiring niche expertise. Provide feedback and resources to improve workflow, optimize performance, and reduce costs at a high level. Research and develop broad recommendations based on specific business unit and/or practice needs. Deliver data driven insights by analyzing key metrics and trends to inform decision making. Teach or facilitate training sessions, present webinars, and create content articles on general business topics. **Job Specifications** *Typically has the following skills or abilities:* Bachelor’s degree in Business Management or other related fields or equivalent experience. 6+ years of experience in business operations, with substantial exposure to optometric practices. Comprehensive understanding of all aspects of an optometric practice. Capable of performing business assessments and identifying areas for deeper analysis and/or profit opportunities. Analytical and strategic problem solver and decision maker showing balanced consideration of business issues, risks, and rewards. Ability to elicit cooperation, motivate others, and drive results without direct authority. Strong business aptitude to support envisioning work, strategic planning, and measuring results. Excellent verbal communication and presentation skills to address groups and facilitate discussions. For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment#LI-VISIONCARECompensation range for the role is listed below. Applicable salary ranges may differ across markets.Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here. Salary Ranges: $84,000.00 - $141,750.00