Business Operations

Conversion; San Francisco (CA); On-site; USD 150,000 - 200,000; Full time

Job summary

Conversion in San Francisco seeks its first BizOps hire to own the operational backbone, including company finances, legal and administrative work, and cross-functional execution with founders. You will touch nearly every part of the business.

This in-person role is 5 days a week in San Francisco, offering a rare opportunity to build processes from scratch, optimize runway, and drive scalable operations as the company grows.

Qualifications

• 2–5 years in business operations, finance, or chief of staff.
• Experience at a high-growth startup is a bonus.
• Enjoy building processes from scratch rather than inheriting.
• Structured thinker, able to break down ambiguity and drive execution.
• Strong communication with diverse stakeholders and comfort with financial data.

Responsibilities

• Manage company finances, runway, spend tracking, and cost-efficiency improvements.
• Handle legal and administrative operations: vendor contracts, office agreements, procurement, and onboarding.
• Lead cross-functional projects that scale marketing and sales beyond a traditional job description.

Skills

Business operations

Financial analysis

Startup experience

Stakeholder communication

Process improvement

Job description

About Us

Conversion is the agentic marketing automation platform for modern enterprises such as Plaid, ClickHouse, Webflow, and Productboard. Our platform lets growth teams run their entire go-to-market motion in one place, from acquisition through retention, with AI agents doing the work that legacy tools like Marketo, HubSpot, and Pardot can't.

We've raised $28M+ from Abstract Ventures, True Ventures, and HOF Capital. The team is based in San Francisco and includes engineers, designers, and operators from Airbnb, Palantir, Pinterest, IMC, Shopify, LinkedIn, and Microsoft.

About The Role

As the first BizOps hire, you'll own the operational backbone of Conversion. That means leading our business operations, owning company finances, and execution on the legal and administrative side. You'll work directly with the founders and touch nearly every part of the business.

This role is in-person 5 days/week in San Francisco.

What You'll Do

• Manage company finances, including understanding runway, tracking spend, and making the company more cost-efficient
• Handle legal and administrative operations: vendor contracts, office agreements, procurement paperwork, and new hire documentation
• Jump in on special projects that span marketing and sales that don't fit neatly into a job description, but are essential to how we scale

Qualifications

• Have 2-5 years of experience in business operations, finance, or chief of staff
• Bonus points: Worked at a high-growth startup
• Are energized by building from scratch: you'd rather create a process than inherit one
• Are a structured thinker who can break down ambiguous challenges, find practical solutions, and drive execution without waiting for direction
• Communicate clearly across very different stakeholders, from candidates to vendors to investors, and pride yourself on quickly earning trust
• Have strong analytical instincts and are comfortable working with financial data

Useful links

• Website: https://conversion.ai/
• Learn more about our company culture here: https://conversion.ai/careers
• Read our Series A announcement here: https://techcrunch.com/

Compensation Range: $150K - $200K