Business Operations

Metronome; New York (NY); On-site; USD 120,800 - 151,000; Full time

Benefits offered by this job

Excellent medical, dental, vision insurance

Paid parental leave

Flexible time off

Employee assistance program

Job summary

A leading billing platform provider is seeking a Business Operations Associate to drive accountability and operational excellence. This role requires 3+ years of experience in investment banking or consulting, strong analytical skills, and proficiency in SQL. The position offers a competitive salary range of $120,800 to $151,000 along with excellent benefits including comprehensive health coverage and flexible time off.

Qualifications

• 3+ years of professional experience, ideally in investment banking or consulting.
• Strong analytical and problem-solving skills with comfort in Excel/Sheets.
• Exceptional communication and presentation skills.

Responsibilities

• Lead ongoing performance tracking and reporting.
• Partner with Finance on monthly and quarterly business reviews.
• Manage internal communications for company updates.
• Analyze operational problems.
• Conduct market research to support new initiatives.

Skills

Analytical skills

Problem-solving skills

Communication skills

Project management

SQL proficiency

Tools

Excel/Sheets

Job description

Overview

Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. We work with amazing companies like OpenAI, Databricks, NVIDIA, Confluent, and Anthropic.

We’re an experienced team with founders who have built and sold startups and have scaled teams at companies like Dropbox, Clever, and New Relic. We’ve raised over $128M from leading investors and have investors with experience from Segment, Plaid, Looker, Gitlab, Confluent, HashiCorp, and Snowflake.

About the Role

The Business Operations Team sits at the heart of Metronome, driving clarity, alignment, and results. We’re responsible for enabling Metronome to scale effectively, setting ambitious goals, and tackling operational challenges as they arise. We’re looking for a sharp, execution-oriented Business Operations Associate to drive accountability, strategy, and operational excellence across the company. This role is ideal for someone 3+ years out of school with investment banking or consulting experience who’s eager to broaden their scope into cross-functional work and company-wide initiatives.

You’ll work closely with Finance, department leads, and the Head of Business Operations to ensure that strategic priorities translate into measurable progress. The work ranges from structured operational reviews and performance tracking to high-visibility projects like company all-hands, executive offsites, and adhoc strategy and partnerships strategy assignments.

What You'll Do

In this role, you’ll report to the Head of Business Operations and partner across the business to:

• Lead ongoing performance tracking and reporting to provide visibility into company health, ensuring data accuracy and accountability for department leads
• Partner with Finance on monthly business reviews and quarterly business reviews (QBRs) driving OKRs and KPIs tracking and alignment across teams
• Manage internal communications, including all-hands planning and cascading performance updates
• Analyze and solve operational problems within the business
• Conduct market research and analysis to support partnerships strategy and new initiatives

Impact You'll Have

• Accelerate performance by ensuring teams are working toward measurable results
• Surface key issues across the business and help drive resolutions
• Keep the organization aligned and informed on priorities, goals, and outcomes

Qualifications

• 3+ years of professional experience, ideally in investment banking, consulting, or similar analytical environments
• Strong analytical and problem-solving skills with comfort in Excel/Sheets, modeling, and dashboards
• Exceptional communication and presentation skills; able to distill complex information clearly
• Proven track record of managing projects across multiple stakeholders
• Highly organized, detail-oriented, and comfortable operating in fast-moving environments
• SQL Proficiency

Bonus Points

• Experience at a fast-moving startup
• Deep knowledge of the quote-to-cash space, including integrating with or otherwise interacting with tools like Salesforce, NetSuite, CPQs, etc.

Compensation & Benefits

The estimated base salary range for this role is $120,800 - $151,000. In addition to base salary, Metronome offers a competitive total rewards package, including but not limited to market-based equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range is a guideline and may be modified at any time.

We believe compensation reflects the expected impact you will have at the company, relative to market value. We also conduct an annual pay audit to ensure pay is fair and indexed to market value. If you would like to learn more about our philosophy, send us a message—we’d love to talk!

Benefits

• Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership
• Paid parental leave
• FSA (Flexible spending account)
• Retirement planning - Traditional and ROTH 401(k)
• Flexible time off
• Employee assistance program (mental health benefits)
• Culture where personal growth is highly valued

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.