Solutions Architect, Metronome (Startups)

EngineersOfAI; New York (NY); On-site; USD 90,000 - 150,000; Full time

Job summary

Stripe's Metronome Solutions Engineering team is seeking a Solutions Engineer to join a fast-moving monetization platform. You will help articulate the value of Metronome to buyers, tailor demos, and drive technical scoping from discovery through POC.

Expect 1–3 years of SaaS experience in technical or customer-facing roles. Travel for on-site meetings and workshops worldwide is required when possible.

Qualifications

• 1–3 years of experience in technical and/or customer-facing roles involving SaaS products.

Responsibilities

• Tell a clear value story about how Metronome solves challenges in a modern monetization stack.
• Assist in planning, building, and running customized demos of Metronome for buyers with diverse personas.
• Travel to meet prospects in the field and conduct on-sites — anywhere in the world when possible.
• Land deals for startups to enterprise SaaS.
• Own knowledge areas, projects, tools, and market segments in the Solutions Engineering team.

Skills

SaaS experience

Solutions engineering

Technical communication

Job description

Who we are

About Stripe / Metronome

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, now a Stripe product, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code.

Our platform computes hundreds of millions of invoices per billing period and continues to scale rapidly to accommodate new customers. We save them days of development time and manual invoicing, enabling them to use their billing data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, Hubspot, NVIDIA, Confluent, Anthropic, and many others.

You’ll be joining an experienced team that includes founders who have successfully built and sold startups, alongside Stripes with direct experience scaling teams through hypergrowth at companies like Dropbox, Palantir, and MongoDB. You’ll be joining Stripe and be part of the holistic Stripe platform approaching monetization.

About the team

The Solutions Engineering team at Metronome is a technical group that sits at the intersection of everything Metronome does: sales, account management, product, R&D, and operations. Bottom line, we own the technical side of the customer lifecycle from the very first discovery call through demos, POC, technical scoping, and handover to our post-sales groups. We act like a producer to get the show running with Metronome. This role will train you to grow across these vectors.

What you’ll do

As a member of the Solutions Engineering team, your first month will be:

• Learning to tell a clear value story about how and where Metronome solves challenges and creates opportunities in a modern monetization stack.
• Assisting in planning, building, and running customized demos of Metronome for buyers with many different personas (engineering, product management, operations, finance, etc).

In your first 3 months, you can expect to:

• Become proficient in what discovery is and using it to understand what challenges our prospects face
• Travel to meet prospects in the field. Workshops, conferences, on-sites — we believe in meeting our customers in-person whenever possible. Anywhere in the world.
• Land deals for some of the most exciting names in software, from startups to enterprise SaaS.

In 6 months you’ll be:

• Owning knowledge areas, projects, tools, and market segments in the Solutions Engineering team.
• Running tight Proofs of Concept with clearly-defined success criteria that get us to the technical win.
• Representing the Solutions Engineering group as a deal team member on your own.
• Handling detailed scoping to ensure that customers are set up for success post-sales.

In your first year you’ll have:

• Built relationships with people at our prospect organizations, from day-to-day operators to C-Suite executives.
• Designed integrations of Metronome into prospect systems and acted as a pricing and packaging consultant, influencing the direction of our future customers.

As a fast-moving unit within Stripe, there’s a lot still to figure out and tremendous room for high-agency people to have impact and make a difference. If this excites you as much as it excites us, let’s talk.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 1-3 years of experience working in technical and/or customer-facing roles involving SaaS products (for example, roles like engineering, solutions, tech