Head of Infrastructure

Metronome; United States; On-site; USD 220,000 - 275,000; Full time

Benefits offered by this job

Excellent medical, dental, vision, and life insurance coverage

Paid parental leave

Flexible time off

Job summary

A leading billing platform company in the United States is seeking a Head of Infrastructure to lead a team of engineers and ensure the reliability and performance of their infrastructure systems. The role demands 8+ years of experience in infrastructure engineering, alongside leadership skills. Compensation includes a salary range of $220,000 - $275,000, along with comprehensive benefits including health coverage and flexible time off.

Qualifications

• 8+ years of infrastructure engineering experience.
• Track record building and scaling engineering teams.
• Proven experience in high-growth companies.

Responsibilities

• Lead a team of infrastructure engineers responsible for real-time systems.
• Own the technical roadmap for the infrastructure layer.
• Ensure reliability and performance of real-time systems.

Skills

Infrastructure engineering experience

Managing engineering teams

Operational excellence

Modern infrastructure technologies

Cloud platforms

Communication skills

Job description

Join to apply for the Head of Infrastructure role at Metronome.

Metronome is the leading usage‑based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform processes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing while enabling them to use consumption data to better serve their customers. Our customers include OpenAI, Databricks, NVIDIA, Confluent, and Anthropic.

About the Role

We are looking for an experienced infrastructure leader to own and scale the technical foundation that powers Metronome's platform. As Head of Infrastructure, you'll lead a growing team of ~15 engineers responsible for the real‑time systems that process billions of events and millions of invoices, enabling some of the world's most innovative companies to build their operations on Metronome.

This role combines deep technical expertise with organizational leadership, owning the reliability, scalability, and operational excellence of our infrastructure layer. You'll be responsible for ensuring our platform can handle exponential customer growth while maintaining the enterprise‑grade reliability that our customers depend on for their critical business operations.

Infrastructure Leadership and Strategy

• Lead and grow a team of 15+ infrastructure engineers, managing both engineering managers and senior individual contributors while providing mentorship, career development, and technical guidance across multiple teams
• Build and scale the infrastructure organization structure, defining team responsibilities, establishing clear ownership boundaries, and ensuring effective coordination between infrastructure teams and product engineering groups
• Own the technical roadmap for Metronome's infrastructure layer as we scale to support larger scale and evolve from commodity solutions to specialized streaming infrastructure
• Partner with engineering leadership to balance infrastructure investments with product development needs, serving as an enabler for product engineering teams

Platform Reliability and Operations

• Own the end‑to‑end reliability and performance of real‑time systems that process billions of events and millions of invoices with enterprise‑grade uptime, latency and correctness requirements
• Maintain and enhance comprehensive monitoring, alerting, and observability across all infrastructure services
• Lead incident response and post‑mortem processes, ensuring systematic improvements to prevent recurrence and drive operational excellence practices

Scaling and Team Development

• Architect infrastructure solutions that support exponential customer growth and increasingly complex technical requirements
• Foster a culture of operational excellence where engineers take ownership of system reliability and customer experience
• Drive hiring and team scaling as infrastructure demands grow with business expansion

Impact You'll Have

• Own critical infrastructure: Lead the technical systems that power the entirety of the Metronome platform ensuring reliability and performance at scale
• Build a world‑class infrastructure organization: Develop and scale a high‑performing team that sets the standard for operational excellence
• Enable massive business growth: Architect and maintain the infrastructure foundation that allows Metronome to support significantly larger customers and more complex billing scenarios
• Create competitive advantages: Drive the evolution toward purpose‑built systems that differentiate Metronome in the market
• Drive customer confidence: Ensure the technical reliability that enables customers to trust Metronome with their most critical business operations
• Shape infrastructure excellence: Influence how modern billing infrastructure is built and operated, with autonomy to implement cutting‑edge approaches

Qualifications

• 8+ years of infrastructure engineering experience including managing engineering managers and driving cross‑organizational initiatives
• Track record building and scaling engineering teams including hiring, mentoring, and creating processes that support rapid organizational growth
• Proven track record scaling critical infrastructure at high‑growth companies
• Deep expertise in modern infrastructure technologies including streaming data platforms, distributed systems architecture, cloud platforms, observability stacks, and infrastructure‑as‑code
• Strong operational excellence background including SLI/SLO frameworks, incident management, capacity planning, and proactive monitoring systems
• Experience partnering with product engineering teams as an enabler, balancing infrastructure needs with product velocity and business requirements
• Excellent communication and technical judgment with experience presenting technical concepts to stakeholders and deep understanding of how infrastructure decisions impact performance, productivity, and business outcomes

Compensation

The estimated base salary range for this role is $220,000 - $275,000. In addition to your base salary, Metronome offers a competitive total rewards package, including market‑bench equity, comprehensive health benefits, and other benefits listed below.

Benefits

• Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership
• Paid parental leave
• FSA (Flexible spending account)
• Retirement planning—Traditional and ROTH 401(k)
• Flexible time off
• Employee assistance program (mental health benefits)
• Culture where personal growth is highly valued

We’re an equal‑opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.