Business Office Specialist - Surgery Center

AtlantiCare; Little Egg Harbor Township (NJ); Vor Ort; USD 42.000 - 56.000; Vollzeit

Benefits dieser Stelle

PTO

Medical/Dental/Vision Insurance

Retirement Plan with employer contrib.

Disability Coverage

Life Insurance & AD&D

Tuition Reimbursement

FSAs for healthcare & dependent care

Wellness Programs

Voluntary Benefits (e.g., Pet)

Zusammenfassung

AtlantiCare is seeking a Billing Specialist to ensure timely scheduling of patient appointments, verify insurance, and input client data with accuracy. The role processes patient accounts, facilitates payments from third parties and patients, and resolves denials and refunds while upholding regulatory standards.

The position emphasizes confidentiality, professional communication, and strong knowledge of medical terminology to support the Surgery Center Business Office in meeting revenue targets.

Qualifikationen

• High school diploma required; college preferred.
• At least 2 years hospital business office experience or 3 years collection field experience.
• Knowledge of third party payor collection procedures and laws.
• Excellent telephone communication skills and computer literacy.
• Working knowledge of basic medical terminology.
• Customer service oriented with discretion and empathy.

Aufgaben

• Schedule patient appointments in a timely, organized manner.
• Verify patient insurance and collect deductibles when applicable.
• Enter client information and financial details into the system.
• Process patient accounts to procure payments from third parties and patients.
• Address denials, unresolved payments, and refunds in coordination with the Surgery Center Business Office.
• Maintain accurate patient records and comply with state and federal regulations.
• Assist patients with billing questions and payment plans.

Kenntnisse

Insurance verification

Accounts receivable

Customer service

Telephone communication

Data entry

Confidentiality

Medical terminology

Ausbildung

High School Diploma

One or two years of college

Jobbeschreibung

Job Description

POSITION SUMMARY The Specialist ensures the timely and organized scheduling of patient appointments, verifies patient insurance information, enters client information into the computer, and provides accurate financial information to clients. The Specialist also processes all patient accounts for their designated area in order to procure payments from third party and patient pay accounts. This position also ensures the accuracy of patient records, and compliance with State and Federal Regulations. The Representative verifies patient insurance, collects deductibles, and arranges payment plans. This position assists patients with questions regarding bills, insurance and alternative payment plans. The Specialist also performs activities related to denials, unresolved payments and refunds. Performs activities related to denial, unresolved payment and refund functions for the Surgery Center Business Office Department in coordination with other revenue cycle functions to meet customer requirements, maximize revenue collection, and achieve best practice targets. QUALIFICATIONS EDUCATION: High School Diploma is required. One or two years of college preferred. EXPERIENCE: At least 2 years hospital business office experience or a minimum of 3 year experience in the collection field. Overall knowledge of business office procedures and hospital policies. General knowledge of third party payor’s collection procedures, and collection laws. Excellent telephone communication skills. Computer literacy required. Working knowledge/familiarity of basic medical terminology. Customer service oriented, which includes the ability to interact professionally and handle sensitive information/issues in a confidential, respectful, assertive and empathetic manner in difficult interpersonal situations. CERTIFICATION/LICENSURE: No certification, registration, or licensure required. PERFORMANCE EXPECTATIONS Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position. WORK ENVIRONMENT This position requires sitting, standing, walking, stooping and crouching for the majority of the workday. Works with such equipment as computer terminal, fax machine, printer and copier. The essential functions for this position are listed on the Assessment and Evaluation Tool. REPORTING RELATIONSHIP This position reports department leadership and supervises incumbents as assigned. The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.

Qualifications

• High School Diploma is required. One or two years of college preferred. EXPERIENCE:
• At least 2 years hospital business office experience or a minimum of 3 year experience in the collection field.
• Overall knowledge of business office procedures and hospital policies. General knowledge of third party payor’s collection procedures, and collection laws.
• Excellent telephone communication skills. Computer literacy required.
• Working knowledge/familiarity of basic medical terminology.
• Customer service oriented, which includes the ability to interact professionally and handle sensitive information/issues in a confidential, respectful, assertive and empathetic manner in difficult interpersonal situations. CERTIFICATION/LICENSURE:
• No certification, registration, or licensure required.

Total Rewards at AtlantiCare

At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:

Benefits

• Generous Paid Time Off (PTO)
• Medical, Prescription Drug, Dental & Vision Insurance
• Retirement Plans with employer contributions
• Short-Term & Long-Term Disability Coverage
• Life & Accidental Death & Dismemberment Insurance
• Tuition Reimbursement to support your educational goals
• Flexible Spending Accounts (FSAs) for healthcare and dependent care
• Wellness Programs to help you thrive
• Voluntary Benefits, including Pet Insurance and more

Benefits offerings may vary based on position and are subject to eligibility requirements.

Join a team that values your well-being and invests in your future.

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law" in impacted states, which mandate employers to list salary ranges in job advertisements and promotions.

AtlantiCare is an Equal Opportunity Employer